ANSWERED I recommended AirVPN to a friend & got credit, but it has disappered.

John Gow

About 5 months ago or so I convinced a friend to buy a 6-month plan (I think) and received about $5. It's not much, but I'm tight on cash right now (or always) and I wanted to put it towards a new subscription.
Last week I was going to do this and it showed my credit, but it seems to have disappeared, as it I no longer see it when I try to renew.

Where did it go? Was it autopaid to my subscription or something?

Thank you.

Staff

2 hours ago, John Gow said:

Where did it go? Was it autopaid to my subscription or something?

Hello!

Yes, you used it on 2026-07-16 for your order 2be14cc8015b7b8149e71078d07f80c4dd142b1f. You can see it on your "Order" dashboard included on your AirVPN account "Client Area". Now, the order is still "On hold" by Stripe for some problem related to the credit card (you might like to check), so you have not really used the credit so far, as it is inside the order for the activation of a plan whose partial payment has not been approved. Please open a ticket, we'll have the Sales department manage this issue.

Kind regards