ANSWERED EDDIE CLIENT BLOCKING LOGIN

[minimia 0]

Tried to log in to my account via Eddie and it keeps claiming my login/password are incorrect.  Tried uninstalling/reinstalling app and restarting machine - no change.  

This isn't a great start to my first subscription with you.

Please advise how to resolve.

[Staff 10581]

On 7/16/2026 at 7:23 AM, minimia said:

Tried to log in to my account via Eddie and it keeps claiming my login/password are incorrect.  Tried uninstalling/reinstalling app and restarting machine - no change.  

This isn't a great start to my first subscription with you.

Please advise how to resolve.

For the readers, the customer solved the problem by entering the correct access credentials.

Kind regards