ANSWERED No Ports Open

[constant_headache 0]

Hey all.

I've just signed up and am having trouble right away opening a port. I click Test open and no matter how many times I try, I get No ports open.



Any suggestions?

Thanks
 

[Staff 10466]

@constant_headache

Hello!

The message means that either:

• The device linked to that port is not connected to any VPN server. If the port is linked to "All devices" then the message implies that no device at all is connected to any VPN server. Or
• you have disabled the port from your AirVPN account port panel

Kind regards