andytattoo 0 Posted ... my bandwidth when using airvpn is 0.7Mb's download 0.8Mb's upload...which is ridiculously slow...my normal should be 8.0-7.0Mb's download and 0.98Mb's upload. im using comodo dns...any suggestions?? Quote Share this post Link to post
Staff 9972 Posted ... my bandwidth when using airvpn is 0.7Mb's download 0.8Mb's upload...which is ridiculously slow...my normal should be 8.0-7.0Mb's download and 0.98Mb's upload. im using comodo dns...any suggestions??Hello!Can you please try connections toward different ports/protocols (please try 53 UDP and 80 TCP) just in case your ISP performs port shaping?Kind regards Quote Share this post Link to post
bubbba 3 Posted ... my bandwidth when using airvpn is 0.7Mb's download 0.8Mb's upload...which is ridiculously slow...my normal should be 8.0-7.0Mb's download and 0.98Mb's upload. im using comodo dns...any suggestions?? When I first started using AirVPN/OpenVPN this was also an issue for me. That was before setting up Comodo and only using UDP ports. When I would use TCP ports to connect my speeds where extremely slow but UDP helped a great deal with that issue. If you haven't tried using UDP, try it and see. Also part of my problem was an older PC that does not handle the added encryption very well. Not sure if your issue is the same, but wanted to let you know what I did to fix mine just in case you are facing the same issues. Quote Share this post Link to post
andytattoo 0 Posted ... where and how would i do that? i use kaspersky pure...windows 7...would i do it on my firewall (how) or on windows?? Quote Share this post Link to post
Staff 9972 Posted ... where and how would i do that? i use kaspersky pure...windows 7...would i do it on my firewall (how) or on windows??Hello!With the Air client please select the outbound port in the "Modes" tab, just before the connection.Kind regards Quote Share this post Link to post
bubbba 3 Posted ... where and how would i do that? i use kaspersky pure...windows 7...would i do it on my firewall (how) or on windows?? If you're not using the Air Client software, which I don't, just download the OpenVPN files from this site under the Members area. "Members Area/Access without our client/". When selecting the Protocol, select only UDP, be sure that you do NOT check the TCP box. Once the file is downloaded place it into your OpenVPN config folder. From the OpenVPN tray app select the server you just created and then select connect. That's it. Quote Share this post Link to post
andytattoo 0 Posted ... im using quad core so shouldnt be an issue..but thanks. Quote Share this post Link to post
andytattoo 0 Posted ... the modes tab?? where is that under preferences on desktop? Quote Share this post Link to post
Staff 9972 Posted ... the modes tab?? where is that under preferences on desktop?Hello!It's in the upper part of the Air client window, it is displayed after the login and before the connection.Kind regards Quote Share this post Link to post
andytattoo 0 Posted ... the air client window on my desktop? after login it only give me a list of servers..there are no tabs. all the air client window has is the 1 button...the log in/disconnect button... Quote Share this post Link to post
andytattoo 0 Posted ... sorry...i found the modes tab...it say's 443 udp,443 tcp , 80 udp,80 tcp,53 udp, 53 tcp..but no matter which 1 i use before connection my internet speed is atrocious....0.45 Mbs download speed on speedtest.. browsing internet is almost unusable.. Quote Share this post Link to post
andytattoo 0 Posted ... the problems is definately at my clients end..and only affects internet browsing not p2p, p2p still max's out..now here's the thing...couple of days ago..air vpn dropped it's connection...so i disconnected...tried to reconnect..would not do so kept trying to connect for ages with no connection...so restarted pc..successfull login after restart...and 2 of the 3 uk servers said 0%...so i connected to usual server did speed test 18.6 Mbs... download..that's without changing anything on modes tab.. selecting anything on modes tab just gives me varying degrees of bad download speed..the speedtest site is taking forever to load now..so i think it's server issue rather than client.as i said when air vpn dropped my connection...when i successfully logged back in..2 of the 3 uk servers were at 0%...meaning every 1 using those 2 servers also had a dropped connection and had trouble logging back in?? that was my first ever dropped connection with air.. Quote Share this post Link to post
Staff 9972 Posted ... sorry...i found the modes tab...it say's 443 udp,443 tcp , 80 udp,80 tcp,53 udp, 53 tcp..but no matter which 1 i use before connection my internet speed is atrocious....0.45 Mbs download speed on speedtest.. browsing internet is almost unusable..Hello!Does it happen with all the servers? Can you please send us the connection logs (after a few minutes your computer is connected to the VPN)?Kind regards Quote Share this post Link to post
andytattoo 0 Posted ... well my bandwith seams to be back to normal today...9Mbs with bootis...10.7 with frankfurt server... will try different servers and keep you posted,thanks 24/02/2013 - 14:53 AirVPN client version: 1.8 24/02/2013 - 14:53 Reading options from C:\Users\Merlin\AppData\Roaming\AirVPN\Air\1.0.0.0\AirVPN.xml 24/02/2013 - 14:53 OpenVPN bundle version: OpenVPN 2.3.0 24/02/2013 - 14:53 OpenVPN current version: OpenVPN 2.3.0 24/02/2013 - 14:53 Ready. 24/02/2013 - 14:54 Login... 24/02/2013 - 14:54 Login success. 24/02/2013 - 14:54 Contacting service... 24/02/2013 - 14:54 Connecting... 24/02/2013 - 14:54 OpenVPN 2.3.0 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [PKCS11] [eurephia] [iPv6] built on Jan 8 2013 24/02/2013 - 14:54 NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables 24/02/2013 - 14:54 Socket Buffers: R=[8192->8192] S=[8192->8192] 24/02/2013 - 14:54 UDPv4 link local: [undef] 24/02/2013 - 14:54 UDPv4 link remote: [AF_INET]31.193.12.74:443 24/02/2013 - 14:54 TLS: Initial packet from [AF_INET]31.193.12.74:443, sid=0d78146c 8268279a 24/02/2013 - 14:54 VERIFY OK: depth=1, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=airvpn.org CA, emailAddress=info@airvpn.org 24/02/2013 - 14:54 VERIFY OK: nsCertType=SERVER 24/02/2013 - 14:54 VERIFY OK: depth=0, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=server, emailAddress=info@airvpn.org 24/02/2013 - 14:54 Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key 24/02/2013 - 14:54 Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication 24/02/2013 - 14:54 Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key 24/02/2013 - 14:54 Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication 24/02/2013 - 14:54 Control Channel: TLSv1, cipher TLSv1/SSLv3 DHE-RSA-AES256-SHA, 2048 bit RSA 24/02/2013 - 14:54 [server] Peer Connection Initiated with [AF_INET]31.193.12.74:443 24/02/2013 - 14:54 SENT CONTROL [server]: 'PUSH_REQUEST' (status=1) 24/02/2013 - 14:54 PUSH: Received control message: 'PUSH_REPLY,redirect-gateway def1,dhcp-option DNS 10.4.0.1,comp-lzo no,route 10.4.0.1,topology net30,ping 10,ping-restart 60,ifconfig 10.4.32.206 10.4.32.205' 24/02/2013 - 14:54 OPTIONS IMPORT: timers and/or timeouts modified 24/02/2013 - 14:54 OPTIONS IMPORT: LZO parms modified 24/02/2013 - 14:54 OPTIONS IMPORT: --ifconfig/up options modified 24/02/2013 - 14:54 OPTIONS IMPORT: route options modified 24/02/2013 - 14:54 OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified 24/02/2013 - 14:54 do_ifconfig, tt->ipv6=0, tt->did_ifconfig_ipv6_setup=0 24/02/2013 - 14:54 open_tun, tt->ipv6=0 24/02/2013 - 14:54 TAP-WIN32 device [Local Area Connection 2] opened: \\.\Global\{21C38F79-FD6B-4826-B5EE-E8DC03424E96}.tap 24/02/2013 - 14:54 TAP-Windows Driver Version 9.9 24/02/2013 - 14:54 Notified TAP-Windows driver to set a DHCP IP/netmask of 10.4.32.206/255.255.255.252 on interface {21C38F79-FD6B-4826-B5EE-E8DC03424E96} [DHCP-serv: 10.4.32.205, lease-time: 31536000] 24/02/2013 - 14:54 Successful ARP Flush on interface [12] {21C38F79-FD6B-4826-B5EE-E8DC03424E96} 24/02/2013 - 14:55 TEST ROUTES: 2/2 succeeded len=1 ret=1 a=0 u/d=up 24/02/2013 - 14:55 C:\Windows\system32\route.exe ADD 31.193.12.74 MASK 255.255.255.255 192.168.0.1 24/02/2013 - 14:55 ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=20 and dwForwardType=4 24/02/2013 - 14:55 Route addition via IPAPI succeeded [adaptive] 24/02/2013 - 14:55 C:\Windows\system32\route.exe ADD 0.0.0.0 MASK 128.0.0.0 10.4.32.205 24/02/2013 - 14:55 ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4 24/02/2013 - 14:55 Route addition via IPAPI succeeded [adaptive] 24/02/2013 - 14:55 C:\Windows\system32\route.exe ADD 128.0.0.0 MASK 128.0.0.0 10.4.32.205 24/02/2013 - 14:55 ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4 24/02/2013 - 14:55 Route addition via IPAPI succeeded [adaptive] 24/02/2013 - 14:55 C:\Windows\system32\route.exe ADD 10.4.0.1 MASK 255.255.255.255 10.4.32.205 24/02/2013 - 14:55 ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4 24/02/2013 - 14:55 Route addition via IPAPI succeeded [adaptive] 24/02/2013 - 14:55 Initialization Sequence Completed 24/02/2013 - 14:55 Starting Management Interface... 24/02/2013 - 14:55 Checking... 24/02/2013 - 14:55 Retrieve statistics... 24/02/2013 - 14:55 Connected. 24/02/2013 - 15:00 Disconnecting... 24/02/2013 - 15:00 SIGTERM received, sending exit notification to peer 24/02/2013 - 15:00 C:\Windows\system32\route.exe DELETE 10.4.0.1 MASK 255.255.255.255 10.4.32.205 24/02/2013 - 15:00 Route deletion via IPAPI succeeded [adaptive] 24/02/2013 - 15:00 C:\Windows\system32\route.exe DELETE 31.193.12.74 MASK 255.255.255.255 192.168.0.1 24/02/2013 - 15:00 Route deletion via IPAPI succeeded [adaptive] 24/02/2013 - 15:00 C:\Windows\system32\route.exe DELETE 0.0.0.0 MASK 128.0.0.0 10.4.32.205 24/02/2013 - 15:00 Route deletion via IPAPI succeeded [adaptive] 24/02/2013 - 15:00 C:\Windows\system32\route.exe DELETE 128.0.0.0 MASK 128.0.0.0 10.4.32.205 24/02/2013 - 15:00 Route deletion via IPAPI succeeded [adaptive] 24/02/2013 - 15:00 Closing TUN/TAP interface 24/02/2013 - 15:00 SIGTERM[hard,] received, process exiting 24/02/2013 - 15:00 Disconnected. 24/02/2013 - 15:00 Login... 24/02/2013 - 15:00 Login success. 24/02/2013 - 15:00 Contacting service... 24/02/2013 - 15:00 Connecting... 24/02/2013 - 15:00 OpenVPN 2.3.0 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [PKCS11] [eurephia] [iPv6] built on Jan 8 2013 24/02/2013 - 15:00 NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables 24/02/2013 - 15:00 Socket Buffers: R=[8192->8192] S=[8192->8192] 24/02/2013 - 15:00 UDPv4 link local: [undef] 24/02/2013 - 15:00 UDPv4 link remote: [AF_INET]46.165.208.65:443 24/02/2013 - 15:00 TLS: Initial packet from [AF_INET]46.165.208.65:443, sid=06208259 731ad254 24/02/2013 - 15:00 VERIFY OK: depth=1, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=airvpn.org CA, emailAddress=info@airvpn.org 24/02/2013 - 15:00 VERIFY OK: nsCertType=SERVER 24/02/2013 - 15:00 VERIFY OK: depth=0, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=server, emailAddress=info@airvpn.org 24/02/2013 - 15:00 Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key 24/02/2013 - 15:00 Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication 24/02/2013 - 15:00 Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key 24/02/2013 - 15:00 Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication 24/02/2013 - 15:00 Control Channel: TLSv1, cipher TLSv1/SSLv3 DHE-RSA-AES256-SHA, 2048 bit RSA 24/02/2013 - 15:00 [server] Peer Connection Initiated with [AF_INET]46.165.208.65:443 24/02/2013 - 15:00 SENT CONTROL [server]: 'PUSH_REQUEST' (status=1) 24/02/2013 - 15:00 PUSH: Received control message: 'PUSH_REPLY,redirect-gateway def1,dhcp-option DNS 10.4.0.1,comp-lzo no,route 10.4.0.1,topology net30,ping 10,ping-restart 60,ifconfig 10.4.40.234 10.4.40.233' 24/02/2013 - 15:00 OPTIONS IMPORT: timers and/or timeouts modified 24/02/2013 - 15:00 OPTIONS IMPORT: LZO parms modified 24/02/2013 - 15:00 OPTIONS IMPORT: --ifconfig/up options modified 24/02/2013 - 15:00 OPTIONS IMPORT: route options modified 24/02/2013 - 15:00 OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified 24/02/2013 - 15:00 do_ifconfig, tt->ipv6=0, tt->did_ifconfig_ipv6_setup=0 24/02/2013 - 15:00 open_tun, tt->ipv6=0 24/02/2013 - 15:00 TAP-WIN32 device [Local Area Connection 2] opened: \\.\Global\{21C38F79-FD6B-4826-B5EE-E8DC03424E96}.tap 24/02/2013 - 15:00 TAP-Windows Driver Version 9.9 24/02/2013 - 15:00 Notified TAP-Windows driver to set a DHCP IP/netmask of 10.4.40.234/255.255.255.252 on interface {21C38F79-FD6B-4826-B5EE-E8DC03424E96} [DHCP-serv: 10.4.40.233, lease-time: 31536000] 24/02/2013 - 15:00 Successful ARP Flush on interface [12] {21C38F79-FD6B-4826-B5EE-E8DC03424E96} 24/02/2013 - 15:00 TEST ROUTES: 2/2 succeeded len=1 ret=1 a=0 u/d=up 24/02/2013 - 15:00 C:\Windows\system32\route.exe ADD 46.165.208.65 MASK 255.255.255.255 192.168.0.1 24/02/2013 - 15:00 ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=20 and dwForwardType=4 24/02/2013 - 15:00 Route addition via IPAPI succeeded [adaptive] 24/02/2013 - 15:00 C:\Windows\system32\route.exe ADD 0.0.0.0 MASK 128.0.0.0 10.4.40.233 24/02/2013 - 15:00 ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4 24/02/2013 - 15:00 Route addition via IPAPI succeeded [adaptive] 24/02/2013 - 15:00 C:\Windows\system32\route.exe ADD 128.0.0.0 MASK 128.0.0.0 10.4.40.233 24/02/2013 - 15:00 ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4 24/02/2013 - 15:00 Route addition via IPAPI succeeded [adaptive] 24/02/2013 - 15:00 C:\Windows\system32\route.exe ADD 10.4.0.1 MASK 255.255.255.255 10.4.40.233 24/02/2013 - 15:00 ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4 24/02/2013 - 15:00 Route addition via IPAPI succeeded [adaptive] 24/02/2013 - 15:00 Initialization Sequence Completed 24/02/2013 - 15:00 Starting Management Interface... 24/02/2013 - 15:00 Checking... 24/02/2013 - 15:00 Retrieve statistics... 24/02/2013 - 15:00 Connected. 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Staff 9972 Posted ... well my bandwith seams to be back to normal today...9Mbs with bootis...10.7 with frankfurt server... will try different servers and keep you posted,thanksHello!Ok, great news. If the problem occurs again, please send us the logs pertaining to the relevant (if possible, also different logs for different ports, protocols and servers...), so that we can see if it's an intermittent packet loss or fragmentation problem. It might be that your ISP performs port shaping on some ports (especially UDP) only on some time windows. Normally this is a problem with ISPs which adopted business plans based on heavy overselling, and those ISPs tend to shape traffic only on ports not used for http and https, because http and https are the main index of perceived performance by average/low end customers.Also, generally outbound port 53 UDP is not shaped in order not to slow down DNS queries, which would cause an immediate feeling of slow browsing by those who are, according to the ISP, their average customers.Kind regards Quote Share this post Link to post
andytattoo 0 Posted ... as regards internet browsing..i have noticed in the last week that going to some websites for the first time after opening browser that say for example ebay...the website shows up at first as plain text (blue)...then after a second or so the full site appears..i use firefox...disabled all add ons to see if they were problem...still the same. tried internet explorer..and although download speed is normal,browsing still seams slow and lagging. i use ccleaner and it cleans the dns cache..and also use comodo secure dns..do you think its a dns problem rather than air vpn ? should i stop ccleaner from cleaning dns cache? or change dns servers? will figure it out eventually...just a matter of elimination..but any help would be appreciated,many thanks. Quote Share this post Link to post
andytattoo 0 Posted ... regarding firefox...re-installed cleaning out the registry with revo uninstaller..i'm using port 53 udp. and still having problems with browsing speed especially when going to a website for the first time after opening browser...a few websites firstly show up as just plain text..after a few seconds they appear normally..will try changing dns..to see if that makes a difference. Quote Share this post Link to post
Staff 9972 Posted ... regarding firefox...re-installed cleaning out the registry with revo uninstaller..i'm using port 53 udp. and still having problems with browsing speed especially when going to a website for the first time after opening browser...a few websites firstly show up as just plain text..after a few seconds they appear normally..will try changing dns..to see if that makes a difference.Hello!For testing purposes, try to set 10.4.0.1 as primary (preferred) DNS in your physical network card too. Leave the secondary (alternate) DNS to your favorite DNS server IP address in order to allow your system to perform names resolution even when disconnected from the VPN, if you need that.Kind regards Quote Share this post Link to post
andytattoo 0 Posted ... yeah i set my primary dns as suggested and does not make a difference with browsing..when first opening my browser today first website i go to has plain text for 4/5 seconds before it finally appears properly..that is with normal download speed as tested of 9+Mbs...will try different air server to see if that makes difference. Quote Share this post Link to post
Not connected, Your IP: 3.15.203.242
Online: 26593 users - 329107 Mbit/s total BW