Unable to run AirVPN

[Archaon1 0]

Hello,

My AirVPN was working fine 2 days ago but it's not able to connect to any server since yesterday's morning.
I don't thing i've change or did anything particular.

Here is the logs : 
 

. 2025.12.08 09:55:11 - Eddie version: 2.24.6 / windows_x64, System: Windows, Name: Windows 10 Pro, Version: 10.0.26100.0, Framework: v4.0.30319

. 2025.12.08 09:55:12 - Command line arguments (1): path="home"

. 2025.12.08 09:55:12 - Collect network information

. 2025.12.08 09:55:13 - Reading options from C:\Users\admin\AppData\Local\Eddie\default.profile

. 2025.12.08 09:55:13 - OpenVPN - Version: 2.6.12 - OpenSSL 3.3.1 4 Jun 2024, LZO 2.10 (C:\Program Files\AirVPN\openvpn.exe)

. 2025.12.08 09:55:13 - SSH - Version: OpenSSH_for_Windows_9.5p2, LibreSSL 3.8.2 (C:\WINDOWS\System32\OpenSSH\\ssh.exe)

. 2025.12.08 09:55:13 - SSL - Version: 5.69 (C:\Program Files\AirVPN\stunnel.exe)

I 2025.12.08 09:55:14 - Ready

. 2025.12.08 09:55:15 - Collect information about AirVPN completed

I 2025.12.08 09:55:15 - Session starting.

. 2025.12.08 09:55:15 - Activation of Network Lock - Windows Filtering Platform

I 2025.12.08 09:55:15 - Checking authorization ...

. 2025.12.08 09:55:15 - Collect information about AirVPN completed

! 2025.12.08 09:55:16 - Connecting to Alphard (Netherlands, Alblasserdam)

. 2025.12.08 09:55:16 - Routes, add 213.152.187.202/32 for interface "Ethernet (Realtek PCIe GbE Family Controller)".

. 2025.12.08 09:55:16 - WireGuard > Setup start

E 2025.12.08 09:55:29 - WireGuard > Error: Failed to start: not running

. 2025.12.08 09:55:29 - WireGuard > Stopping

! 2025.12.08 09:55:29 - Disconnecting

. 2025.12.08 09:55:40 - WireGuard > Completed

. 2025.12.08 09:55:40 - Routes, delete 213.152.187.202/32 for interface "Ethernet (Realtek PCIe GbE Family Controller)".

. 2025.12.08 09:55:40 - Collect network information

. 2025.12.08 09:55:40 - Connection terminated.

I 2025.12.08 09:55:43 - Checking authorization ...

! 2025.12.08 09:55:44 - Connecting to Alphard (Netherlands, Alblasserdam)

. 2025.12.08 09:55:44 - Routes, add 213.152.187.202/32 for interface "Ethernet (Realtek PCIe GbE Family Controller)".

. 2025.12.08 09:55:44 - WireGuard > Setup start

E 2025.12.08 09:55:55 - WireGuard > Error: Unable to clean previous ring file (Le processus ne peut pas accéder au fichier car ce fichier est utilisé par un autre processus.)

. 2025.12.08 09:55:55 - WireGuard > Stopping

! 2025.12.08 09:55:55 - Disconnecting

. 2025.12.08 09:56:06 - WireGuard > Completed

. 2025.12.08 09:56:07 - Routes, delete 213.152.187.202/32 for interface "Ethernet (Realtek PCIe GbE Family Controller)".

. 2025.12.08 09:56:07 - Collect network information

. 2025.12.08 09:56:07 - Connection terminated.

I 2025.12.08 09:56:10 - Checking authorization ...

! 2025.12.08 09:56:10 - Connecting to Alphard (Netherlands, Alblasserdam)

. 2025.12.08 09:56:10 - Routes, add 213.152.187.202/32 for interface "Ethernet (Realtek PCIe GbE Family Controller)".

. 2025.12.08 09:56:10 - WireGuard > Setup start

E 2025.12.08 09:56:31 - WireGuard > Error: Failed to start: not running

. 2025.12.08 09:56:31 - WireGuard > Stopping

! 2025.12.08 09:56:31 - Disconnecting

Could you help me?

Kind regards,
Michael

[Archaon1 0]

Up

[Archaon1 0]

Nobody?

Maybe it's not the place to ask for some support?
Let me know

[Staff 10383]

On 12/8/2025 at 10:01 AM, Archaon1 said:

E 2025.12.08 09:55:29 - WireGuard > Error: Failed to start: not running

Hello!

The problem is that WireGuard doesn't start. Please try a re-installation from the official package available here:
https://www.wireguard.com/install/

Then test WireGuard native utilities to connect, in order to discern whether the problem is Eddie specific or not. Instructions are available here:
https://airvpn.org/windows/wireguard/gui/

Kind regards
 

[Archaon1 0]

Hi!

I followed the steps but i've got an error at the end.
"Unable to create network adapter."

Here some screenshots to see step by step what i did.















 

[Staff 10383]

24 minutes ago, Archaon1 said:

I followed the steps but i've got an error at the end.
"Unable to create network adapter."

Hello!

Something is blocking the creation of the virtual network interface that WireGuard needs, so it was not an Eddie's problem. Do you run any antimalware tool that might be blocking networking operations and/or blocking software that needs to modify network configuration with administrator privileges?

Kind regards
 

[EMULE 7]

This is a driver issue; I've encountered this problem before. Windows may have remnants of an older version of the Wireguard service (the driver has been modified by other software).
You can try deleting the wireguard.sys driver (check in Device Manager for a network adapter named "Wireguard Tunnel," right-click to uninstall the device, and check the box to delete its driver), then restart your computer and run Wireguard again to see if you can connect.
If the network adapter cannot be found in Device Manager, delete wireguard.sys in the directory C:\Windows\System32\drivers, and delete the folders containing "wireguard" in the directory C:\Windows\System32\DriverStore\FileRepository. Then restart your computer and run the Eddie or Wireguard client again to connect. (Deleting the drivers in this directory requires system privileges or can be done in a PE system. Do not delete other files, otherwise it will cause system errors.)
Hope this helps.

[Archaon1 0]

Staff,

Only windows defender is active.
I turned off the firewall and the protection vs the virus but nothing changed.
Same error.

Here is the journal is that helps :

2025-12-09 14:29:03.231049: [MGR] Starting WireGuard/0.5.3 (Windows 10.0.26100; amd64)
2025-12-09 14:29:03.244177: [MGR] Starting UI process for user ‘admin@DESKTOP-7EDM8FG’ for session 26
2025-12-09 14:33:50.165239: [TUN] [wg] Starting WireGuard/0.5.3 (Windows 10.0.26100; amd64)
2025-12-09 14:33:50.165239: [TUN] [wg] Watching network interfaces
2025-12-09 14:33:50.170649: [TUN] [wg] Resolving DNS names
2025-12-09 14:33:50.271950: [TUN] [wg] Creating network adapter
2025-12-09 14:33:50.560462: [TUN] [wg] Using existing driver 0.10
2025-12-09 14:33:50.591911: [TUN] [wg] Creating adapter
2025-12-09 14:33:50.930792: [TUN] [wg] Using WireGuardNT/0.10
2025-12-09 14:33:50.930792: [TUN] [wg] Enabling firewall rules
2025-12-09 14:33:50.902400: [TUN] [wg] Interface created
2025-12-09 14:33:50.942891: [TUN] [wg] Dropping privileges
2025-12-09 14:33:50.943440: [TUN] [wg] Setting interface configuration
2025-12-09 14:33:50.944575: [TUN] [wg] Peer 1 created
2025-12-09 14:33:50.946176: [TUN] [wg] Sending keepalive packet to peer 1 (213.152.186.37:1637)
2025-12-09 14:33:50.946176: [TUN] [wg] Sending handshake initiation to peer 1 (213.152.186.37:1637)
2025-12-09 14:33:50.946176: [TUN] [wg] Interface up
2025-12-09 14:33:50.956310: [TUN] [wg] Receiving handshake response from peer 1 (213.152.186.37:1637)
2025-12-09 14:33:50.956310: [TUN] [wg] Keypair 1 created for peer 1
2025-12-09 14:34:01.453036: [TUN] [wg] Receiving keepalive packet from peer 1 (213.152.186.37:1637)
2025-12-09 14:34:11.692617: [TUN] [wg] Receiving keepalive packet from peer 1 (213.152.186.37:1637)
2025-12-09 14:34:22.447712: [TUN] [wg] Receiving keepalive packet from peer 1 (213.152.186.37:1637)
2025-12-09 14:34:33.456590: [TUN] [wg] Receiving keepalive packet from peer 1 (213.152.186.37:1637)
2025-12-09 14:34:44.456663: [TUN] [wg] Receiving keepalive packet from peer 1 (213.152.186.37:1637)
2025-12-09 14:34:50.952377: [TUN] [wg] Unable to create network adapter: TCP/IP interface for adapter did not appear after one minute
2025-12-09 14:34:51.111467: [TUN] [wg] Shutting down
2025-12-09 14:34:51.114346: [MGR] [wg] Tunnel service tracker finished
2025-12-09 14:35:46.968946: [TUN] [wg] Starting WireGuard/0.5.3 (Windows 10.0.26100; amd64)
2025-12-09 14:35:46.968946: [TUN] [wg] Watching network interfaces
2025-12-09 14:35:46.975098: [TUN] [wg] Resolving DNS names
2025-12-09 14:35:46.994182: [TUN] [wg] Creating network adapter
2025-12-09 14:35:47.213012: [TUN] [wg] Using existing driver 0.10
2025-12-09 14:35:47.233532: [TUN] [wg] Creating adapter
2025-12-09 14:35:47.555078: [TUN] [wg] Using WireGuardNT/0.10
2025-12-09 14:35:47.555610: [TUN] [wg] Enabling firewall rules
2025-12-09 14:35:47.528691: [TUN] [wg] Interface created
2025-12-09 14:35:47.564776: [TUN] [wg] Dropping privileges
2025-12-09 14:35:47.571208: [TUN] [wg] Setting interface configuration
2025-12-09 14:35:47.571730: [TUN] [wg] Peer 1 created
2025-12-09 14:35:47.572830: [TUN] [wg] Sending keepalive packet to peer 1 (213.152.186.37:1637)
2025-12-09 14:35:47.572830: [TUN] [wg] Interface up
2025-12-09 14:35:47.572830: [TUN] [wg] Sending handshake initiation to peer 1 (213.152.186.37:1637)
2025-12-09 14:35:47.590126: [TUN] [wg] Receiving handshake response from peer 1 (213.152.186.37:1637)
2025-12-09 14:35:47.590126: [TUN] [wg] Keypair 1 created for peer 1
2025-12-09 14:35:57.931168: [TUN] [wg] Receiving keepalive packet from peer 1 (213.152.186.37:1637)
2025-12-09 14:36:08.171736: [TUN] [wg] Receiving keepalive packet from peer 1 (213.152.186.37:1637)
2025-12-09 14:36:18.921786: [TUN] [wg] Receiving keepalive packet from peer 1 (213.152.186.37:1637)
2025-12-09 14:36:29.931008: [TUN] [wg] Receiving keepalive packet from peer 1 (213.152.186.37:1637)
2025-12-09 14:36:40.943255: [TUN] [wg] Receiving keepalive packet from peer 1 (213.152.186.37:1637)
2025-12-09 14:36:47.583625: [TUN] [wg] Unable to create network adapter: TCP/IP interface for adapter did not appear after one minute
2025-12-09 14:36:47.739477: [TUN] [wg] Shutting down
2025-12-09 14:36:47.742422: [MGR] [wg] Tunnel service tracker finished
2025-12-09 15:22:04.939420: [TUN] [wg] Starting WireGuard/0.5.3 (Windows 10.0.26100; amd64)
2025-12-09 15:22:04.939420: [TUN] [wg] Watching network interfaces
2025-12-09 15:22:04.942684: [TUN] [wg] Resolving DNS names
2025-12-09 15:22:05.044963: [TUN] [wg] Creating network adapter
2025-12-09 15:22:05.248893: [TUN] [wg] Using existing driver 0.10
2025-12-09 15:22:05.271745: [TUN] [wg] Creating adapter
2025-12-09 15:22:05.567554: [TUN] [wg] Using WireGuardNT/0.10
2025-12-09 15:22:05.569281: [TUN] [wg] Enabling firewall rules
2025-12-09 15:22:05.544065: [TUN] [wg] Interface created
2025-12-09 15:22:05.577540: [TUN] [wg] Dropping privileges
2025-12-09 15:22:05.578770: [TUN] [wg] Setting interface configuration
2025-12-09 15:22:05.579324: [TUN] [wg] Peer 1 created
2025-12-09 15:22:05.580444: [TUN] [wg] Sending keepalive packet to peer 1 (213.152.161.231:1637)
2025-12-09 15:22:05.580444: [TUN] [wg] Sending handshake initiation to peer 1 (213.152.161.231:1637)
2025-12-09 15:22:05.580444: [TUN] [wg] Interface up
2025-12-09 15:22:05.598247: [TUN] [wg] Receiving handshake response from peer 1 (213.152.161.231:1637)
2025-12-09 15:22:05.598247: [TUN] [wg] Keypair 1 created for peer 1
2025-12-09 15:22:15.809056: [TUN] [wg] Receiving keepalive packet from peer 1 (213.152.161.231:1637)
2025-12-09 15:22:26.305812: [TUN] [wg] Receiving keepalive packet from peer 1 (213.152.161.231:1637)
2025-12-09 15:22:36.798333: [TUN] [wg] Receiving keepalive packet from peer 1 (213.152.161.231:1637)
2025-12-09 15:22:47.804209: [TUN] [wg] Receiving keepalive packet from peer 1 (213.152.161.231:1637)
2025-12-09 15:22:58.810823: [TUN] [wg] Receiving keepalive packet from peer 1 (213.152.161.231:1637)
2025-12-09 15:23:05.588762: [TUN] [wg] Unable to create network adapter: TCP/IP interface for adapter did not appear after one minute
2025-12-09 15:23:05.690754: [TUN] [wg] Shutting down
2025-12-09 15:23:05.692326: [MGR] [wg] Tunnel service tracker finished
2025-12-09 15:23:09.620094: [MGR] [wg] Tunnel service tracker finished


 

[Archaon1 0]

10 minutes ago, EMULE said:

This is a driver issue; I've encountered this problem before. Windows may have remnants of an older version of the Wireguard service (the driver has been modified by other software).
You can try deleting the wireguard.sys driver (check in Device Manager for a network adapter named "Wireguard Tunnel," right-click to uninstall the device, and check the box to delete its driver), then restart your computer and run Wireguard again to see if you can connect.
If the network adapter cannot be found in Device Manager, delete wireguard.sys in the directory C:\Windows\System32\drivers, and delete the folders containing "wireguard" in the directory C:\Windows\System32\DriverStore\FileRepository. Then restart your computer and run the Eddie or Wireguard client again to connect. (Deleting the drivers in this directory requires system privileges or can be done in a PE system. Do not delete other files, otherwise it will cause system errors.)
Hope this helps.

Hi!

Thank you for joining!
In the FileRepository, i've got one folder wireguard and many wireguard files.
Should i only delete the folder?



All good for the wireguard.sys and i found nothing through the Device Manager.