Help with error connecting to AirVPN

[grapefruit88 0]

Hi,

I'm having trouble connecting to AirVPN. I have the latest version of Eddie for Windows 10 (2.24.6).
My OS is Widows 10 LTSC Build 17763. Don't know where to start.
Thanks for any help.

This is the log:

I 2025.10.30 17:11:18 - Session starting.
. 2025.10.30 17:11:18 - Activation of Network Lock - Windows Filtering Platform
I 2025.10.30 17:11:18 - Checking authorization ...
! 2025.10.30 17:11:19 - Connecting to Paikauhale (United States of America, New York City)
. 2025.10.30 17:11:19 - Routes, add 198.44.136.254/32 for interface "Wi-Fi (Realtek RTL8822BE 802.11ac PCIe Adapter)".
. 2025.10.30 17:11:19 - WireGuard > Setup start
E 2025.10.30 17:11:19 - WireGuard > Error: Failed to start: The system cannot find the file specified.
. 2025.10.30 17:11:19 - WireGuard > Stopping
. 2025.10.30 17:11:19 - WireGuard > Completed
! 2025.10.30 17:11:19 - Disconnecting
. 2025.10.30 17:11:20 - Routes, delete 198.44.136.254/32 for interface "Wi-Fi (Realtek RTL8822BE 802.11ac PCIe Adapter)".
. 2025.10.30 17:11:20 - Collect network information
. 2025.10.30 17:11:20 - Connection terminated.
I 2025.10.30 17:11:21 - Cancel requested.
. 2025.10.30 17:11:21 - Deactivation of Network Lock
! 2025.10.30 17:11:21 - Session terminated.

[Tech Jedi Alex 1510]

Close Eddie, reopen and connect once, then provide a system report instead of only the logs..

[megadethcl 0]

After using AirVPN for many years, I've started to have the same problem with WireGuard being unable to create a config directory.  Nothing in my system configuration has changed.

. 2025.11.26 22:01:35 - Eddie version: 2.24.6 / windows_x64, System: Windows, Name: Windows 10 Enterprise, Version: 10.0.22000.0, Framework: v4.0.30319
. 2025.11.26 22:01:35 - Command line arguments (1): path="home"
. 2025.11.26 22:01:35 - Collect network information
. 2025.11.26 22:01:36 - Reading options from C:\Users\XXXXX\AppData\Local\Eddie\default.profile
. 2025.11.26 22:01:36 - OpenVPN - Version: 2.6.12 - OpenSSL 3.3.1 4 Jun 2024, LZO 2.10 (C:\Program Files\AirVPN\openvpn.exe)
. 2025.11.26 22:01:36 - SSH - Version: OpenSSH_for_Windows_9.5p1, LibreSSL 3.8.2 (C:\Windows\system32\openssh\\ssh.exe)
. 2025.11.26 22:01:36 - SSL - Version: 5.69 (C:\Program Files\AirVPN\stunnel.exe)
I 2025.11.26 22:01:37 - Ready
. 2025.11.26 22:01:38 - Collect information about AirVPN completed
I 2025.11.26 22:01:38 - Session starting.
. 2025.11.26 22:01:38 - Activation of Network Lock - Windows Filtering Platform
I 2025.11.26 22:01:38 - Checking authorization ...
. 2025.11.26 22:01:39 - Collect information about AirVPN completed
! 2025.11.26 22:01:39 - Connecting to XXXXXXXXXXXXXXXXXXXX (United States of America, XXXXXXXXXXXXX)
. 2025.11.26 22:01:39 - Routes, add XXX.XXX.XXX.XXX/XX for interface "Ethernet 2 (Intel(R) I211 Gigabit Network Connection)".
. 2025.11.26 22:01:39 - WireGuard > Setup start
E 2025.11.26 22:01:39 - WireGuard > Error: Unable to create config directory (The system cannot find the path specified.)
. 2025.11.26 22:01:39 - WireGuard > Stopping
. 2025.11.26 22:01:39 - WireGuard > Completed
! 2025.11.26 22:01:39 - Disconnecting
. 2025.11.26 22:01:39 - Routes, delete XXX.XXX.XXX.XXX/XX for interface "Ethernet 2 (Intel(R) I211 Gigabit Network Connection)".
. 2025.11.26 22:01:39 - Collect network information
. 2025.11.26 22:01:39 - Connection terminated.


Thank you very much for your help!

[Tech Jedi Alex 1510]

On 11/27/2025 at 4:13 AM, megadethcl said:

Thank you very much for your help!

Please open your own thread. This is the help thread for @grapefruit88.