ANSWERED Can we get an update on Taiwan server outage?

[bellefontaine 0]

There is only one server in Taiwan (sulafat) and it has been down for 3 day. Can get we get an ETA? I really depend on this server. Edited ... by bellefontaine

[Staff 10297]

9 hours ago, bellefontaine said:

There is only one server in Taiwan (sulafat) and it has been down for 3 day. Can get we get an ETA? I really depend on this server.

Hello!

Unfortunately we have no updates at the moment and no ETA for operations resume. The problem is that the server network doesn't work properly, showing significant packet loss to and from all IP addresses. The datacenter technicians have been warned, of course, and we're waiting for their intervention and feedback.

Kind regards