ANSWERED Eddie disconnects after 3 seconds continually

[Primrose99 0]

New AirVPN user here. I am using MacOS 10.13.6 (High Sierra), firewall settings are turned off completely, just trying to get macbook set up w/ AirVPN via Eddie so I can set up Port Forwarding. When I "Connect to a recommended server" in Eddie, it will connect and then immediately disconnect, restart (connect to another server), connect briefly, then immediately disconnect... rinse and repeat. I assume this is user error, but I can't see what I'm doing wrong. Assistance would be most appreciated, and thanks for your help!   

[Tech Jedi Alex 1489]

Try a connection once, then provide a system report, please.

[Jroew043 0]

I was having this happen too.  This newest version 2.24.6 just came out in 2025 and maybe has some bugs.  I went to the eddie vpn website (https://eddie.website) and downloaded version 2.21.8.  Issue resolved.

[Tech Jedi Alex 1489]

8 hours ago, Jroew043 said:

I was having this happen too.  This newest version 2.24.6 just came out in 2025 and maybe has some bugs.  I went to the eddie vpn website (https://eddie.website) and downloaded version 2.21.8.  Issue resolved.

Not a resolution, though. Please install 2.24.6 again and open your own thread providing the same system report to allow the devs to troubleshoot. Thank you.

[8bit_dodger 1]

I am also experiencing this issue on a new MacBook Pro

Logs attached 
 

Eddie_20250127_195147.txt

[Staff 10242]

On 1/27/2025 at 9:52 AM, 8bit_dodger said:

am also experiencing this issue on a new MacBook Pro

Hello!

The problem:

Quote

E 2025.01.27 19:49:08 - WireGuard > Error: Executable '/Applications/Eddie.app/Contents/MacOS/wireguard-go' not allowed: Not owned by root;

It is strange that Eddie can not authenticate (through file hash checksum) those files, can you please tell us which package you downloaded (Intel or M1/M4, ZIP or DMG)?

The problem is (also) a consequence of the enforcement of a relevant security feature: Eddie will not run with root privileges binaries or scripts not owned by root, if such binaries can not be checksum-authenticated. You can fix the problem (after you have verified that wireguard-go is safe) by changing ownership of that file. From a terminal:

sudo chown root /Applications/Eddie.app/Contents/MacOS/wireguard-go

Kind regards
 

[8bit_dodger 1]

I tried both Mac M1 zip and dmg = same result.

Will try fix and report back

[8bit_dodger 1]

So I deleted the app, redownloaded the latest 2.24.6, ran your Terminal script and allowed permissions in settings for Apps to update other apps and still no luck sorry.

Running the previous version of Eddie works for me. Logs attached

Eddie_20250129_212346.txt

Edited ... by 8bit_dodger
uploaded logs

[Staff 10242]

Hello!
 

On 1/29/2025 at 11:23 AM, 8bit_dodger said:

I deleted the app, redownloaded the latest 2.24.6,

The unpacking will restore the old files with the wrong ownership, so the problem will likely re-appear when you re-install.

The problem is still the same, but for another file:
E 2025.01.29 21:21:14 - WireGuard > Error: Executable '/Applications/Eddie.app/Contents/MacOS/wg' not allowed: Not owned by root;

Please change ownership of this file too and any other file in case of additional errors of the same type:

sudo chown root /Applications/Eddie.app/Contents/MacOS/wg
sudo chown root /Applications/Eddie.app/Contents/MacOS/wireguard-go

Kind regards
 

[ELODIEW 0]

Hello same problem here 
mac os sequoia 15.3 
download M4 dmg


 

Eddie_20250130_200027.txt

[Staff 10242]

1 hour ago, ELODIEW said:

same problem here 

Hello!

We confirm it's the same problem, so you can apply the identical solution.

Kind regards
 

[ELODIEW 0]

28 minutes ago, Staff said:

Hello!

We confirm it's the same problem, so you can apply the identical solution.

Kind regards
 

I tried, but it doesn't work or I'm doing something wrong, I'm not good with computers,

I entered this into the terminal several times and now I can't even type my password
Thanks for your help

sudo chown root /Applications/Eddie.app/Contents/MacOS/wg

[Staff 10242]

12 hours ago, ELODIEW said:

I entered this into the terminal several times and now I can't even type my password

Hello!

The characters you type for a password are generally not echoed on the terminal emulator for security reasons. You have to type the password (of the Mac account with which you opened the terminal emulator) "blindly", then press ENTER. If you typed the wrong password the system will warn you.

Kind regards
 

[8bit_dodger 1]

Finally got around to applying this fix. Can confirm running both lines in Terminal fixed the issue.

Thanks

[skytwoairvpn 0]

I'm having a similar issue, though I don't think its the same cause. It's reconnecting every 5-10 min sometimes and this has been a recent occurence within the last week or two. Is this a wifi problem on my end or can be eddie related? I had updated to 2.24.6 somewhat recently also. Thanks for any assistance.

Eddie_20250208_165126.txt

[lindford 0]

Under MacOS 15.3.1 Eddie 2.24.6 not working out the box on my M2 Mac and sudo chown instructions in other comments not helping.  Same root cause problem here, wireguard and wg files are not owned by root.  But the Terminal app refuses to allow sudo chown to modify the ownership of a "system file" (IIRC).  I was able to copy wireguard and wg to a temporary location and modify the ownership, but then I could not copy them back to the /Applications/Eddie locations same security message.  So, stuck.  Is there a step-by-step guide to making this work on the command line starting from an admin account?  Or is there a new installer coming that gets the permissions right? Thank you

[Staff 10242]

5 hours ago, lindford said:

Same root cause problem here, wireguard and wg files are not owned by root.  But the Terminal app refuses to allow sudo chown to modify the ownership of a "system file" (IIRC).

Hello!

Eddie should allow the execution of binaries when they are not owned by root, only if they pass the checksum verification. If they don't, only files owned by root will be run with root privileges. The files  packaged with Eddie should pass the checksum verification. Why it does not happen is a matter of an ongoing investigation by the developers.

With that said, the system refusal to change ownership even to the superuser is probably caused by a terminal that's not allowed to have full disk access, according to System Integrity Protection. You should grant Terminal program full disk access in the following way:

1. Make sure that Terminal is not running.
2. Open System Preferences > Security & Privacy from the Apple menu..
3. Click the padlock icon at one corner of the window and enter your administrator password to make changes.
4. Go to the Privacy tab.
5. Click the [+] button at the bottom of the list on the right.
6. Navigate to Terminal program location in the Applications folder ([...]/Applications/Utilities/Terminal).
7. Add Terminal to the list and make sure that its checkbox is ticked.

Then, open the terminal and try again to change ownership of the relevant files
sudo chown root <full path and name of the file>

You will need to change ownership of both wg and wireguard-go files.

Kind regards
 

[cheesecake1 1]

For Mac Sequoia, for step 4 you need to go in the Privacy tab then Full Disk Access setting.

[hydrasong 0]

Same issue MacOS with M1 chip, airvpn on 2.24.6. Same fix worked.
- Immediate disconnecting when trying to connect to server
- Add terminal to full disk access
- chown root for the 2 files listed above (wg and wireguard-go)
- Connected successfully