ANSWERED "AirVPN" Refund

[Gabriel Mendes 1]

My refund request was accepted, they said that within 5 days I will receive a refund of the amount in my account, 6 days have passed and I have not received anything...


 

[Staff 10111]

  On 12/6/2024 at 12:35 PM, NazarioHD said:

My refund request was accepted, they said that within 5 days I will receive a refund of the amount in my account, 6 days have passed and I have not received anything...

Hello!

Your refund was requested on Sunday 01 Dec 2024 and delivered on 05 Dec 2024, even before the 5 business days claimed as a courtesy and within the 30 calendar days according to the Terms of Service. Now it's all up to bank / credit card company, typically credit card companies deliver a refund by a merchant in 4-14 business days.

Kind regards