666cain 0 Posted ... I forgot to cancel my subscription,and I haven't receive any email to remind me that my subscription has expired.That is ridiculous!! Quote Share this post Link to post
OpenSourcerer 1441 Posted ... Nothing ridiculous at all – you authorized it yourself.. Quote Hide OpenSourcerer's signature Hide all signatures NOT AN AIRVPN TEAM MEMBER. USE TICKETS FOR PROFESSIONAL SUPPORT. LZ1's New User Guide to AirVPN « Plenty of stuff for advanced users, too! Want to contact me directly? All relevant methods are on my About me page. Share this post Link to post
Staff 10014 Posted ... 8 hours ago, 666cain said: I forgot to cancel my subscription,and I haven't receive any email to remind me that my subscription has expired.That is ridiculous!! Hello! Our system sends courtesy e-mails one week before the expiration date, one day before, and at the expiration moment, provided that you did not disable the notification service (it is opt-out) and that a valid e-mail address is linked to your account. Furthermore you can obtain a refund if you ask for it within 30 days since the payment date. You do not need to provide any justification in this case, no questions asked. Kind regards Quote Share this post Link to post