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landfill7117

ANSWERED Slow speeds with all Austrian servers

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Posted ... (edited)

Hello,
I often have very bad connections to all servers in Austria. Especially the download speed is regularly affected.

I have attached the results of a speed test without VPN, a German server, an American server and all three Austrian servers. Also the log file.

Can you identify what the problem with the slow speeds is?

 

no vpn

no vpn.PNG

germany - cujam
germany - cujam.PNG


usa - volans

usa - volans.PNG
 

austria - alderamin

austria - alderamin.PNG

austria - beemim
austria - beemim.PNG


austria - caelum

austria - caelum.PNG
 

systemReport.txt

Edited ... by landfill7117
upload system report

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21 minutes ago, OpenSourcerer said:

Do not just copy the logs, please. Provide a system report instead.

.

Sorry for that. I replaced the logs with the system report.

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Nothing particularly wrong with the config there.
Can reproduce on Alderamin, though. There was a bit of a lag when playing YouTube videos. It didn't let me watch 720p without buffering, 480p was okay. Shouldn't be this way.


NOT AN AIRVPN TEAM MEMBER. USE TICKETS FOR PROFESSIONAL SUPPORT.

LZ1's New User Guide to AirVPN « Plenty of stuff for advanced users, too!

Want to contact me directly? All relevant methods are on my About me page.

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I also wanted to post problems with download on Austrian server (any) and now I see that others have also. I also have same speed (bellow 1Mb/s). On German server I have full speed 200Mb/s.
Obviously Austria have some serious problems......

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YouTube was watchable on 1080p60 again on Alderamin (at 580 Mbit and 80 clients).


NOT AN AIRVPN TEAM MEMBER. USE TICKETS FOR PROFESSIONAL SUPPORT.

LZ1's New User Guide to AirVPN « Plenty of stuff for advanced users, too!

Want to contact me directly? All relevant methods are on my About me page.

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Hello!

According to other tests and reports by customers to the support team the problem is resolved.

Kind regards
 

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40 minutes ago, Denied1977 said:

Under the server list it shows it's not available ?! I refresh the list.....


Hello!

Yes, as you can see it's now under maintenance (software updates etc.).

Kind regards
 

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