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TLH_AIR

ANSWERED Current Server Issues

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Is there any reason for the current (72h) issues with multiple servers which you csn share with us customers?

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6 hours ago, TLH_AIR said:

Is there any reason for the current (72h) issues with multiple servers which you csn share with us customers?


Hello!

Most servers, but not all, in the Toronto datacenter suffer of a 20-30% persistent packet loss on IPv6, therefore the system sets them in "yellow" status with the "Low packet loss" message. If you don't need IPv6 you can anyway force a connection to them as IPv4 works just fine. We are being assisted by the datacenter technicians to understand the cause of the problem.

Kind regards
 

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