ANSWERED Eddie failed to connect

[Kliba1 0]

Hey! i just bought AirVPN, and everytime i try connecting i just fails and restarts. I don't know much about technical stuff, but i will attach the logs

Eddie_20240522_221006.txt

[Staff 10014]

Hello!

At a first glance UDP seems blocked but this block could be a consequence of the following interface picked by Eddie for OpenVPN:
. 2024.05.22 22.01.11 - Using WinTun network interface "ProtonVPN TUN (ProtonVPN Tunnel)"

Please try this and check whether the problem gets resolved:
https://airvpn.org/forums/topic/56643-stuck-in-a-broken-route-never-connects/?tab=comments#comment-225323

If the problem persists after the above, please make sure that no Proton software is running concurrently (you must run only one VPN client at a time to avoid conflicts).

Kind regards