ANSWERED Stuck on "Checking Route ipv4"

[OhioStateHack 0]

I just downloaded AirVPN after leaving NordVPN as I was told this would give me the ability to port forward.  But I can't even got on the VPN in the first place now.  Everytime I try and connect it just keeps getting stuck at "Checking Route ipv4" which then seems to time out and it restarts the whole process again.  I've been googling and not able to figure out how to fix this issue. 

I've attached the log file.  I'm hopeful one of you knows how to address this so I can get it connected!

Eddie_20240302_163935.txt

[Staff 10014]

@OhioStateHack

Hello!

Apparently either UDP or OpenVPN is/are blocked:

Quote

. 2024.03.02 16:33:16 - OpenVPN > write UDP: Unknown error (code=10065)
. 2024.03.02 16:33:16 - OpenVPN > write UDP: Unknown error (code=10065)
. 2024.03.02 16:33:16 - OpenVPN > write UDP: Unknown error (code=10065)
. 2024.03.02 16:33:16 - Above log line repeated 10 times more

Please check any packet filtering tool both on your router and system and make sure they do not block UDP. Also test a connection over WireGuard. WireGuard works in UDP too so you can have a first discernment. In order to switch to WireGuard:

• from Eddie's main window please select "Preferences" > "Protocols"
• uncheck "Automatic"
• select any line with WireGuard, for example WireGuard port 51820. The line will be highlighted.
• click "Save" and re-start a connection to apply the change

Please make sure to test a few servers in different locations around your node.

Kind regards