ANSWERED how to attach file when contacting AIrvpn?

[organicchocolate 1]

searching/can't figure out how to attach a new file when Composing New Message to airvpn. i only see url and existing attachment options.
thank you!
 

[OpenSourcerer 1441]

Create a ticket without attachments, then open your ticket in the client area and add a message to the ticket containing the missing attachments since the full editor is used there.
It's a good feature request, though.

[organicchocolate 1]

thank u, i would have never figured that out! i'm guessing u probably could answer my support ticket question too!

[OpenSourcerer 1441]

20 minutes ago, organicchocolate said:

thank u, i would have never figured that out! i'm guessing u probably could answer my support ticket question too!

I'm not part of the professional support team you reach by opening tickets. If you want help from the community, though, you can always open a new thread and describe your problem, what you tried already and where you're stuck, along with more information like logs or the Eddie support file.