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Swiss servers unreacheable

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Since yesterday, I can't connect to swiss servers. 
It tries, as always, to Achernar. 

I copy the log. Thanks, 
Marco. 
 

. 2023.06.20 07:48:00 - Eddie version: 2.21.8 / macos_x64, System: MacOS, Name: macOS 13.3.1, Version: 13.3.1 (a) (Build 22E772610a), Mono/.Net: v4.0.30319
. 2023.06.20 07:48:00 - Raise system privileges
. 2023.06.20 07:48:05 - Reading options from /Users/marco/.config/eddie/default.profile
. 2023.06.20 07:48:07 - OpenVPN - Version: 2.5.5 - OpenSSL 1.1.1k  25 Mar 2021, LZO 2.10 (/Applications/Eddie.app/Contents/MacOS/openvpn)
. 2023.06.20 07:48:07 - SSH - Version: OpenSSH_9.0p1, LibreSSL 3.3.6 (/usr/bin/ssh)
. 2023.06.20 07:48:07 - SSL - Version: stunnel 5.56 (/Applications/Eddie.app/Contents/MacOS/stunnel)
I 2023.06.20 07:48:07 - Ready
. 2023.06.20 07:48:08 - Collect information about AirVPN completed
I 2023.06.20 07:48:09 - Session starting.
. 2023.06.20 07:48:09 - Waiting for latency tests (9 to go)
I 2023.06.20 07:48:12 - Checking authorization ...
! 2023.06.20 07:48:12 - Connecting to Achernar (Switzerland, Zurich)
. 2023.06.20 07:48:12 - Routes, add 185.156.175.173/32 for interface "en0".
. 2023.06.20 07:48:12 - Routes, add 185.156.175.173/32 for interface "en0", already exists.
. 2023.06.20 07:48:13 - OpenVPN > OpenVPN 2.5.5 x86_64-apple-darwin19.6.0 [SSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [MH/RECVDA] [AEAD] built on Feb  8 2022
. 2023.06.20 07:48:13 - OpenVPN > library versions: OpenSSL 1.1.1k  25 Mar 2021, LZO 2.10
. 2023.06.20 07:48:13 - OpenVPN > Outgoing Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2023.06.20 07:48:13 - OpenVPN > Outgoing Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2023.06.20 07:48:13 - OpenVPN > Incoming Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2023.06.20 07:48:13 - OpenVPN > Incoming Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2023.06.20 07:48:13 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]185.156.175.173:443
. 2023.06.20 07:48:13 - OpenVPN > Socket Buffers: R=[131072->262144] S=[131072->262144]
. 2023.06.20 07:48:13 - OpenVPN > Attempting to establish TCP connection with [AF_INET]185.156.175.173:443 [nonblock]
! 2023.06.20 07:49:23 - Disconnecting
. 2023.06.20 07:49:23 - Sending soft termination signal
. 2023.06.20 07:49:23 - OpenVPN > SIGINT[hard,init_instance] received, process exiting
. 2023.06.20 07:49:23 - Routes, delete 185.156.175.173/32 for interface "en0".
. 2023.06.20 07:49:23 - Routes, delete 185.156.175.173/32 for interface "en0", not exists.
. 2023.06.20 07:49:23 - Connection terminated.
I 2023.06.20 07:49:23 - Cancel requested.
! 2023.06.20 07:49:23 - Session terminated.
I 2023.06.20 07:50:53 - Session starting.
I 2023.06.20 07:50:53 - Checking authorization ...
! 2023.06.20 07:50:53 - Connecting to Helvetios (United States of America, Dallas, Texas)
. 2023.06.20 07:50:53 - Routes, add 199.249.230.49/32 for interface "en0".
. 2023.06.20 07:50:53 - Routes, add 199.249.230.49/32 for interface "en0", already exists.
. 2023.06.20 07:50:53 - OpenVPN > OpenVPN 2.5.5 x86_64-apple-darwin19.6.0 [SSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [MH/RECVDA] [AEAD] built on Feb  8 2022
. 2023.06.20 07:50:53 - OpenVPN > library versions: OpenSSL 1.1.1k  25 Mar 2021, LZO 2.10
. 2023.06.20 07:50:53 - OpenVPN > Outgoing Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2023.06.20 07:50:53 - OpenVPN > Outgoing Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2023.06.20 07:50:53 - OpenVPN > Incoming Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2023.06.20 07:50:53 - OpenVPN > Incoming Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2023.06.20 07:50:53 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]199.249.230.49:443
. 2023.06.20 07:50:53 - OpenVPN > Socket Buffers: R=[131072->262144] S=[131072->262144]
. 2023.06.20 07:50:53 - OpenVPN > Attempting to establish TCP connection with [AF_INET]199.249.230.49:443 [nonblock]
. 2023.06.20 07:50:54 - OpenVPN > TCP connection established with [AF_INET]199.249.230.49:443
. 2023.06.20 07:50:54 - OpenVPN > TCP_CLIENT link local: (not bound)
. 2023.06.20 07:50:54 - OpenVPN > TCP_CLIENT link remote: [AF_INET]199.249.230.49:443
. 2023.06.20 07:50:54 - OpenVPN > TLS: Initial packet from [AF_INET]199.249.230.49:443, sid=7c40049d 3248b24c
. 2023.06.20 07:50:54 - OpenVPN > VERIFY OK: depth=1, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=airvpn.org CA, emailAddress=info@airvpn.org
. 2023.06.20 07:50:54 - OpenVPN > VERIFY KU OK
. 2023.06.20 07:50:54 - OpenVPN > Validating certificate extended key usage
. 2023.06.20 07:50:54 - OpenVPN > ++ Certificate has EKU (str) TLS Web Server Authentication, expects TLS Web Server Authentication
. 2023.06.20 07:50:54 - OpenVPN > VERIFY EKU OK
. 2023.06.20 07:50:54 - OpenVPN > VERIFY OK: depth=0, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=Helvetios, emailAddress=info@airvpn.org
. 2023.06.20 07:50:54 - OpenVPN > Control Channel: TLSv1.3, cipher TLSv1.3 TLS_CHACHA20_POLY1305_SHA256, peer certificate: 4096 bit RSA, signature: RSA-SHA512
. 2023.06.20 07:50:54 - OpenVPN > [Helvetios] Peer Connection Initiated with [AF_INET]199.249.230.49:443
. 2023.06.20 07:50:55 - OpenVPN > SENT CONTROL [Helvetios]: 'PUSH_REQUEST' (status=1)
. 2023.06.20 07:50:55 - OpenVPN > PUSH: Received control message: 'PUSH_REPLY,comp-lzo no,redirect-gateway ipv6 def1 bypass-dhcp,dhcp-option DNS 10.18.203.1,dhcp-option DNS6 fde6:7a:7d20:ecb::1,tun-ipv6,route-gateway 10.18.203.1,topology subnet,ping 10,ping-restart 60,ifconfig-ipv6 fde6:7a:7d20:ecb::1071/64 fde6:7a:7d20:ecb::1,ifconfig 10.18.203.115 255.255.255.0,peer-id 0,cipher AES-256-GCM'
. 2023.06.20 07:50:55 - OpenVPN > Pushed option removed by filter: 'redirect-gateway ipv6 def1 bypass-dhcp'
. 2023.06.20 07:50:55 - OpenVPN > Pushed option removed by filter: 'dhcp-option DNS 10.18.203.1'
. 2023.06.20 07:50:55 - OpenVPN > Pushed option removed by filter: 'dhcp-option DNS6 fde6:7a:7d20:ecb::1'
. 2023.06.20 07:50:55 - OpenVPN > OPTIONS IMPORT: timers and/or timeouts modified
. 2023.06.20 07:50:55 - OpenVPN > OPTIONS IMPORT: compression parms modified
. 2023.06.20 07:50:55 - OpenVPN > OPTIONS IMPORT: --ifconfig/up options modified
. 2023.06.20 07:50:55 - OpenVPN > OPTIONS IMPORT: route-related options modified
. 2023.06.20 07:50:55 - OpenVPN > OPTIONS IMPORT: peer-id set
. 2023.06.20 07:50:55 - OpenVPN > OPTIONS IMPORT: adjusting link_mtu to 1627
. 2023.06.20 07:50:55 - OpenVPN > OPTIONS IMPORT: data channel crypto options modified
. 2023.06.20 07:50:55 - OpenVPN > Data Channel: using negotiated cipher 'AES-256-GCM'
. 2023.06.20 07:50:55 - OpenVPN > Outgoing Data Channel: Cipher 'AES-256-GCM' initialized with 256 bit key
. 2023.06.20 07:50:55 - OpenVPN > Incoming Data Channel: Cipher 'AES-256-GCM' initialized with 256 bit key
. 2023.06.20 07:50:55 - OpenVPN > Opened utun device utun7
. 2023.06.20 07:50:55 - OpenVPN > /sbin/ifconfig utun7 delete
. 2023.06.20 07:50:55 - OpenVPN > Error: ifconfig: ioctl (SIOCDIFADDR): Can't assign requested address
. 2023.06.20 07:50:55 - OpenVPN > NOTE: Tried to delete pre-existing tun/tap instance -- No Problem if failure
. 2023.06.20 07:50:55 - OpenVPN > /sbin/ifconfig utun7 10.18.203.115 10.18.203.115 netmask 255.255.255.0 mtu 1500 up
. 2023.06.20 07:50:55 - OpenVPN > /sbin/route add -net 10.18.203.0 10.18.203.115 255.255.255.0
. 2023.06.20 07:50:55 - OpenVPN > add net 10.18.203.0: gateway 10.18.203.115
. 2023.06.20 07:50:55 - OpenVPN > /sbin/ifconfig utun7 inet6 fde6:7a:7d20:ecb::1071/64 mtu 1500 up
. 2023.06.20 07:50:55 - OpenVPN > add_route_ipv6(fde6:7a:7d20:ecb::/64 -> fde6:7a:7d20:ecb::1071 metric 0) dev utun7
. 2023.06.20 07:50:55 - OpenVPN > /sbin/route add -inet6 fde6:7a:7d20:ecb:: -prefixlen 64 -iface utun7
. 2023.06.20 07:50:55 - OpenVPN > Error: route: writing to routing socket: File exists
. 2023.06.20 07:50:55 - OpenVPN > add net fde6:7a:7d20:ecb::: gateway utun7: File exists
. 2023.06.20 07:50:55 - OpenVPN > Initialization Sequence Completed
. 2023.06.20 07:50:56 - DNS of a network adapter forced (USB 10/100/1000 LAN, from Automatic to 10.18.203.1, fde6:7a:7d20:ecb::1)
. 2023.06.20 07:50:56 - DNS of a network adapter forced (Wi-Fi, from Automatic to 10.18.203.1, fde6:7a:7d20:ecb::1)
. 2023.06.20 07:50:56 - DNS of a network adapter forced (Thunderbolt Bridge, from 10.17.139.1, fde6:7a:7d20:d8b::1 to 10.18.203.1, fde6:7a:7d20:ecb::1)
. 2023.06.20 07:50:56 - Routes, add 0.0.0.0/1 for interface "utun7".
. 2023.06.20 07:50:56 - Routes, add 128.0.0.0/1 for interface "utun7".
. 2023.06.20 07:50:56 - Routes, add ::/1 for interface "utun7".
. 2023.06.20 07:50:56 - Routes, add 8000::/1 for interface "utun7".
. 2023.06.20 07:50:56 - Routes, add 199.249.230.47/32 for interface "utun7".
. 2023.06.20 07:50:56 - Routes, add 2620:7:6001:c024:c74a:96e4:16bd:fff/128 for interface "utun7".
. 2023.06.20 07:50:56 - Flushing DNS
I 2023.06.20 07:50:56 - Checking route IPv4
I 2023.06.20 07:50:59 - Checking route IPv6
I 2023.06.20 07:52:16 - Checking DNS
! 2023.06.20 07:52:18 - Connected.

Edited ... by OpenSourcerer
Apply LOG format to logs

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Is there a reason you use TCP?
Otherwise I cannot reproduce the issue. Did you try a reboot?


NOT AN AIRVPN TEAM MEMBER. USE TICKETS FOR PROFESSIONAL SUPPORT.

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I tried several configurations and this is the only one it works from inside my network. It seems that the problem is limited to Achernar. 

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I can connect to Achernar regardless of the protocol (also, there are currently approx. 70 users connected, so it's not an issue with this specific server). However, I just saw on the status page, that the internal swiss routing server CH1 has high packet loss - could this have been related maybe?

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