ymegodtx 0 Posted ... I have been using Tunnelblick with no problems for a long time on both Snow Leopard 10.6.8 and also Monterrey 12.1 Always worked fine. Now of a sudden, I get Username and Password not accepted by VPN server. Tried installing newly generated ovpn files but to no avail. I can use Eddie fine on the Monterrey and connects without issue, but no other client seems to be available for Snow Leopard, so am stuck. Tunnelblick folks say talk to you. Quote Share this post Link to post
Staff 10014 Posted ... Hello! Can you please publish the integral Tunnelblick log? Note: feel free to open a ticket as well to get support directly from the technical support team. Kind regards Quote Share this post Link to post
ymegodtx 0 Posted ... (edited) Tried from old Snow Leopard which has always worked and also from Monterey. Eddie works fine on Monterey, but not available for Snow Leopard. Just stopped working suddenly. Config files from AirVpn have always worked. *Tunnelblick: OS X 10.6.8; Tunnelblick 3.6.5 (build 4566); Admin user git commit 1ce99d52f26c980e108e5d21a6500f33f12607bf Configuration AirVPN_United-Kingdom_UDP-443 "Sanitized" condensed configuration file for /Library/Application Support/Tunnelblick/Shared/AirVPN_United-Kingdom_UDP-443.tblk: client dev tun remote gb.vpn.airdns.org 443 resolv-retry infinite nobind persist-key persist-tun auth-nocache verb 3 explicit-exit-notify 5 rcvbuf 262144 sndbuf 262144 remote-cert-tls server cipher AES-256-CBC comp-lzo no proto udp key-direction 1 <ca> [Security-related line(s) omitted] </ca> <cert> [Security-related line(s) omitted] </cert> <key> [Security-related line(s) omitted] </key> <tls-auth> [Security-related line(s) omitted] </tls-auth> ================================================================================ Non-Apple kexts that are loaded: Index Refs Address Size Wired Name (Version) <Linked Against> ================================================================================ There are no unusual files in AirVPN_United-Kingdom_UDP-443.tblk ================================================================================ Configuration preferences: -routeAllTrafficThroughVpn = 0 -doNotDisableIpv6onTun = 0 -lastConnectionSucceeded = 0 ================================================================================ Wildcard preferences: ================================================================================ Program preferences: launchAtNextLogin = 1 notOKToCheckThatIPAddressDidNotChangeAfterConnection = 0 askedUserIfOKToCheckThatIPAddressDidNotChangeAfterConnection = 1 tunnelblickVersionHistory = ( "3.6.5 (build 4566)" ) lastLaunchTime = 704995380.591161 connectionWindowDisplayCriteria = showWhenConnecting maxLogDisplaySize = 102400 keyboardShortcutIndex = 1 updateCheckAutomatically = 1 updateSendProfileInfo = 1 tunnelblickdHash = 004cdba8e08abd144bc48409040bc80e29c12ee9741ed7d73754f51d2547f7ea tunnelblickdPlistHash = ce400d395d1801b003398461b5420021f4d591822783a04b79b2f43956d28620 NSWindow Frame ConnectingWindow = 605 594 389 187 0 0 1600 978 detailsWindowFrameVersion = 4566 detailsWindowFrame = {{290, 234}, {920, 468}} detailsWindowLeftFrame = {{0, 0}, {165, 350}} detailsWindowViewIndex = 0 detailsWindowConfigurationsTabIdentifier = settings leftNavSelectedDisplayName = AirVPN_United-Kingdom_UDP-443 haveDealtWithSparkle1dot5b6 = 1 haveDealtWithOldTunTapPreferences = 1 haveDealtWithOldLoginItem = 1 SUEnableAutomaticChecks = 1 SUFeedURL = https://www.tunnelblick.net/appcast-s.rss SUScheduledCheckInterval = 86400 SUSendProfileInfo = 1 SULastCheckTime = 2023-05-05 11:13:28 -0500 SULastProfileSubmissionDate = 2023-05-05 10:37:45 -0500 SUHasLaunchedBefore = 1 WebKitDefaultFontSize = 16 WebKitStandardFont = Times ================================================================================ Tunnelblick Log: ================================================================================ "Sanitized" full configuration file # -------------------------------------------------------- # Air VPN | https://airvpn.org | Tuesday 3rd of March 2020 09:57:10 PM # OpenVPN Client Configuration # AirVPN_United-Kingdom_UDP-443 # -------------------------------------------------------- client dev tun remote gb.vpn.airdns.org 443 resolv-retry infinite nobind persist-key persist-tun auth-nocache verb 3 explicit-exit-notify 5 rcvbuf 262144 sndbuf 262144 remote-cert-tls server cipher AES-256-CBC comp-lzo no proto udp key-direction 1 <ca> [Security-related line(s) omitted] </ca> <cert> [Security-related line(s) omitted] </cert> <key> [Security-related line(s) omitted] </key> <tls-auth> [Security-related line(s) omitted] </tls-auth> ================================================================================ ifconfig output: lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> mtu 16384 inet6 ::1 prefixlen 128 inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1 inet 127.0.0.1 netmask 0xff000000 gif0: flags=8010<POINTOPOINT,MULTICAST> mtu 1280 stf0: flags=0<> mtu 1280 en0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500 ether 00:16:cb:aa:d0:e0 inet 192.168.13.37 netmask 0xffffff00 broadcast 192.168.13.255 media: autoselect (100baseTX <full-duplex,flow-control>) status: active fw0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 2030 lladdr 00:1c:b3:ff:fe:81:f9:da media: autoselect <full-duplex> status: inactive en1: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500 ether 00:17:f2:fd:6d:2d media: autoselect (<unknown type>) status: inactive ================================================================================ Console Log: 2023-05-05 09:12:50 ksinstall[375] 2023-05-05 09:12:50.233 ksinstall[375/0xa05a6540] [lvl=2] -[KeystoneInstallTool main] Google Software Update installer started. 2023-05-05 09:12:50 ksinstall[375] 2023-05-05 09:12:50.235 ksinstall[375/0xa05a6540] [lvl=2] -[KeystoneInstallTool main] Google Software Update installer starting Installation. 2023-05-05 09:12:52 ksinstall[375] 2023-05-05 09:12:52.041 ksinstall[375/0xa05a6540] [lvl=3] -[KeystoneInstallTool main] Google Software Update installer could not determine the installation directory. [com.google.Keystone.InstallationErrorDomain:8 - 'KSInstallTool.m:2344'] (KSPaths could not set subdirectory ownership. - '/Users/annrichie/Library/Google' [com.google.Keystone.SharedErrorDomain:1003]) 2023-05-05 09:12:52 [0x0-0x22022].com.google.Chrome[371] 2023-05-05 09:12:52.041 ksinstall[375/0xa05a6540] [lvl=3] -[KeystoneInstallTool main] Google Software Update installer could not determine the installation directory. [com.google.Keystone.InstallationErrorDomain:8 - 'KSInstallTool.m:2344'] (KSPaths could not set subdirectory ownership. - '/Users/annrichie/Library/Google' [com.google.Keystone.SharedErrorDomain:1003]) 2023-05-05 09:33:03 Tunnelblick[488] Unable to determine 32- or 64-bit kernel with uname(), assuming 64-bit kernel; version was 'Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386' 2023-05-05 09:33:03 Tunnelblick[488] Tunnelblick: OS X 10.6.8; Tunnelblick 3.6.5 (build 4566) 2023-05-05 09:33:04 Tunnelblick[488] Tunnelblick cannot run when it is on /Volumes because the volume has the MNT_NOSUID statfs flag set. 2023-05-05 09:33:46 Tunnelblick[488] Tunnelblick needs to: • Be installed in /Applications as Tunnelblick • Change ownership and permissions of the program to secure it • Secure configurations 2023-05-05 09:33:46 Tunnelblick[488] Beginning installation or repair 2023-05-05 09:33:46 authexec[499] executing /Volumes/Tunnelblick/Tunnelblick.app/Contents/Resources/installer 2023-05-05 09:33:47 Tunnelblick[488] Installation or repair succeeded; Log: Tunnelblick installer started 2023-05-05 09:33:46. 1 arguments: 0x0017 Moved /Applications/Tunnelblick.app to the Trash Copied /Volumes/Tunnelblick/Tunnelblick.app to /Applications/Tunnelblick.app Removed all 'com.apple.quarantine' extended attributes Changed ownership of /Applications/Tunnelblick.app and its contents from 501:80 to 0:0 Used launchctl to load tunnelblickd Tunnelblick installer finished without error 2023-05-05 09:33:47 Tunnelblick[488] applicationShouldTerminate: termination because of Quit; delayed until 'shutdownTunnelblick' finishes 2023-05-05 09:33:47 Tunnelblick[503] Unable to determine 32- or 64-bit kernel with uname(), assuming 64-bit kernel; version was 'Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386' 2023-05-05 09:33:47 Tunnelblick[503] Tunnelblick: OS X 10.6.8; Tunnelblick 3.6.5 (build 4566) 2023-05-05 09:33:48 Tunnelblick[488] Finished shutting down Tunnelblick; allowing termination 2023-05-05 09:33:48 Tunnelblick[503] Set program update feedURL to https://www.tunnelblick.net/appcast-s.rss 2023-05-05 09:34:24 Tunnelblick[503] Changed permissions from 700 to 750 on /private/var/folders/7k/7kygyBK1HK4WPYmYVRDjwk+++TI/-Tmp- 2023-05-05 09:34:24 Tunnelblick[503] Converting/Installing /VPNHIDE.tblk/AirVPN_Canada_TCP-443.ovpn: Converted OpenVPN configuration 2023-05-05 09:34:24 Tunnelblick[503] Converting/Installing /VPNHIDE.tblk/AirVPN_Canada_UDP-443.ovpn: Converted OpenVPN configuration 2023-05-05 09:34:32 Tunnelblick[503] Tunnelblick needs to perform an action that requires administrator authorization. 2023-05-05 09:34:32 Tunnelblick[503] Beginning installation or repair 2023-05-05 09:34:32 authexec[528] executing /Applications/Tunnelblick.app/Contents/Resources/installer 2023-05-05 09:34:32 Tunnelblick[503] Installation or repair succeeded; Log: Tunnelblick installer started 2023-05-05 09:34:32. 3 arguments: 0x0001 /Library/Application Support/Tunnelblick/Shared/AirVPN_Canada_TCP-443.tblk /private/var/folders/7k/7kygyBK1HK4WPYmYVRDjwk+++TI/-Tmp-/Tunnelblick-7sYhNX/AirVPN_Canada_TCP-443.tblk Copied /private/var/folders/7k/7kygyBK1HK4WPYmYVRDjwk+++TI/-Tmp-/Tunnelblick-7sYhNX/AirVPN_Canada_TCP-443.tblk to /Library/Application Support/Tunnelblick/Shared/AirVPN_Canada_TCP-443.tblk.temp Renamed /Library/Application Support/Tunnelblick/Shared/AirVPN_Canada_TCP-443.tblk.temp to /Library/Application Support/Tunnelblick/Shared/AirVPN_Canada_TCP-443.tblk Changed ownership of /Library/Application Support/Tunnelblick/Shared/AirVPN_Canada_TCP-443.tblk and its contents from 501:501 to 0:0 Changed permissions from 750 to 755 on /Library/Application Support/Tunnelblick/Shared/AirVPN_Canada_TCP-443.tblk Changed permissions from 750 to 755 on /Library/Application Support/Tunnelblick/Shared/AirVPN_Canada_TCP-443.tblk/Contents Changed permissions from 750 to 755 on /Library/Application Support/Tunnelblick/Shared/AirVPN_Canada_TCP-443.tblk/Contents/Resources Changed permissions from 740 to 700 on /Library/Application Support/Tunnelblick/Shared/AirVPN_Canada_TCP-443.tblk/Contents/Resources/config.ovpn Tunnelblick installer finished without error 2023-05-05 09:34:32 Tunnelblick[503] Tunnelblick needs to perform an action that requires administrator authorization. 2023-05-05 09:34:32 Tunnelblick[503] Beginning installation or repair 2023-05-05 09:34:32 authexec[530] executing /Applications/Tunnelblick.app/Contents/Resources/installer 2023-05-05 09:34:32 Tunnelblick[503] Installation or repair succeeded; Log: Tunnelblick installer started 2023-05-05 09:34:32. 3 arguments: 0x0001 /Library/Application Support/Tunnelblick/Shared/AirVPN_Canada_UDP-443.tblk /private/var/folders/7k/7kygyBK1HK4WPYmYVRDjwk+++TI/-Tmp-/Tunnelblick-7sYhNX/AirVPN_Canada_UDP-443.tblk Copied /private/var/folders/7k/7kygyBK1HK4WPYmYVRDjwk+++TI/-Tmp-/Tunnelblick-7sYhNX/AirVPN_Canada_UDP-443.tblk to /Library/Application Support/Tunnelblick/Shared/AirVPN_Canada_UDP-443.tblk.temp Renamed /Library/Application Support/Tunnelblick/Shared/AirVPN_Canada_UDP-443.tblk.temp to /Library/Application Support/Tunnelblick/Shared/AirVPN_Canada_UDP-443.tblk Changed ownership of /Library/Application Support/Tunnelblick/Shared/AirVPN_Canada_UDP-443.tblk and its contents from 501:501 to 0:0 Changed permissions from 750 to 755 on /Library/Application Support/Tunnelblick/Shared/AirVPN_Canada_UDP-443.tblk Changed permissions from 750 to 755 on /Library/Application Support/Tunnelblick/Shared/AirVPN_Canada_UDP-443.tblk/Contents Changed permissions from 750 to 755 on /Library/Application Support/Tunnelblick/Shared/AirVPN_Canada_UDP-443.tblk/Contents/Resources Changed permissions from 740 to 700 on /Library/Application Support/Tunnelblick/Shared/AirVPN_Canada_UDP-443.tblk/Contents/Resources/config.ovpn Tunnelblick installer finished without error 2023-05-05 09:38:20 Tunnelblick[503] Unable to determine 32- or 64-bit kernel with uname(), assuming 64-bit kernel; version was 'Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386' 2023-05-05 09:38:41 tunnelblickd[539] Status = 248 from tunnelblick-helper command 'kill 544' 2023-05-05 09:38:41 Tunnelblick[503] tunnelblickd status from kill: 248 tunnelblickd stderr: 'killOneOpenvpn(544): Process does not exist ' 2023-05-05 09:38:53 Tunnelblick[503] currentIPInfo(Name): IP address info could not be fetched within 32.2 seconds; the error was 'Error Domain=NSURLErrorDomain Code=-1200 UserInfo=0x11369ffe0 "An SSL error has occurred and a secure connection to the server cannot be made." Underlying Error=(Error Domain=kCFErrorDomainCFNetwork Code=-1200 UserInfo=0x1136b2830 "An SSL error has occurred and a secure connection to the server cannot be made.")'; the response was '(null)' 2023-05-05 09:39:17 Tunnelblick[503] Unable to determine 32- or 64-bit kernel with uname(), assuming 64-bit kernel; version was 'Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386' 2023-05-05 09:39:49 Tunnelblick[503] currentIPInfo(Name): IP address info could not be fetched within 32.1 seconds; the error was 'Error Domain=NSURLErrorDomain Code=-1200 UserInfo=0x11366ccd0 "An SSL error has occurred and a secure connection to the server cannot be made." Underlying Error=(Error Domain=kCFErrorDomainCFNetwork Code=-1200 UserInfo=0x11366db80 "An SSL error has occurred and a secure connection to the server cannot be made.")'; the response was '(null)' 2023-05-05 09:44:42 Tunnelblick[503] setSelectedCredentialsGroupIndex: 'Common' credentials are not available 2023-05-05 09:44:42 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 09:44:51 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 09:44:51 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 09:45:09 Tunnelblick[503] Unable to determine 32- or 64-bit kernel with uname(), assuming 64-bit kernel; version was 'Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386' 2023-05-05 09:45:16 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 09:45:16 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 09:45:16 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 09:45:16 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 09:45:41 Tunnelblick[503] currentIPInfo(Name): IP address info could not be fetched within 32.6 seconds; the error was 'Error Domain=NSURLErrorDomain Code=-1200 UserInfo=0x114411f40 "An SSL error has occurred and a secure connection to the server cannot be made." Underlying Error=(Error Domain=kCFErrorDomainCFNetwork Code=-1200 UserInfo=0x11367c5f0 "An SSL error has occurred and a secure connection to the server cannot be made.")'; the response was '(null)' 2023-05-05 09:45:53 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 09:45:53 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 09:45:53 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 09:45:53 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 09:45:53 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 09:45:53 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 09:45:53 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 09:45:53 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 09:49:43 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 09:49:43 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 09:49:43 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 09:49:43 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 09:49:43 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 09:49:43 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 09:52:25 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 09:52:25 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 09:52:25 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 09:52:25 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 09:52:25 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 09:52:25 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 10:05:21 Tunnelblick[503] Unknown option 'data-ciphers' found in /Volumes/6 TB Drive/AirVPN files/AirVPN_Germany_UDP-443-Entry3.ovpn 2023-05-05 10:05:21 Tunnelblick[503] Unknown option 'data-ciphers-fallback' found in /Volumes/6 TB Drive/AirVPN files/AirVPN_Germany_UDP-443-Entry3.ovpn 2023-05-05 10:05:21 Tunnelblick[503] commandOptionsStatusForOpenvpnConfigurationAtPath:forTblk: returned 'unknown option(s) found' for /Volumes/6 TB Drive/AirVPN files/AirVPN_Germany_UDP-443-Entry3.ovpn 2023-05-05 10:06:04 Tunnelblick[503] Unknown option 'data-ciphers' found in /Volumes/6 TB Drive/AirVPN files/AirVPN_New-Zealand_UDP-443-Entry3.ovpn 2023-05-05 10:06:04 Tunnelblick[503] Unknown option 'data-ciphers-fallback' found in /Volumes/6 TB Drive/AirVPN files/AirVPN_New-Zealand_UDP-443-Entry3.ovpn 2023-05-05 10:06:04 Tunnelblick[503] commandOptionsStatusForOpenvpnConfigurationAtPath:forTblk: returned 'unknown option(s) found' for /Volumes/6 TB Drive/AirVPN files/AirVPN_New-Zealand_UDP-443-Entry3.ovpn 2023-05-05 10:06:21 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 10:06:21 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 10:06:21 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 10:06:21 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 10:06:21 Tunnelblick[503] Converting/Installing /Volumes/6 TB Drive/AirVPN files/AirVPN_New-Zealand_UDP-443-Entry3.ovpn: Converted OpenVPN configuration 2023-05-05 10:06:38 Tunnelblick[503] localNameFromDisplayName: 'AirVPN_New-Zealand_UDP-443-Entry3' is not a known displayName 2023-05-05 10:06:38 Tunnelblick[503] Tunnelblick needs to perform an action that requires administrator authorization. 2023-05-05 10:06:38 Tunnelblick[503] Beginning installation or repair 2023-05-05 10:06:38 authexec[655] executing /Applications/Tunnelblick.app/Contents/Resources/installer 2023-05-05 10:06:38 Tunnelblick[503] Installation or repair succeeded; Log: Tunnelblick installer started 2023-05-05 10:06:38. 3 arguments: 0x0001 /Library/Application Support/Tunnelblick/Shared/AirVPN_New-Zealand_UDP-443-Entry3.tblk /private/var/folders/7k/7kygyBK1HK4WPYmYVRDjwk+++TI/-Tmp-/Tunnelblick-G1TdDY/AirVPN_New-Zealand_UDP-443-Entry3.tblk Copied /private/var/folders/7k/7kygyBK1HK4WPYmYVRDjwk+++TI/-Tmp-/Tunnelblick-G1TdDY/AirVPN_New-Zealand_UDP-443-Entry3.tblk to /Library/Application Support/Tunnelblick/Shared/AirVPN_New-Zealand_UDP-443-Entry3.tblk.temp Renamed /Library/Application Support/Tunnelblick/Shared/AirVPN_New-Zealand_UDP-443-Entry3.tblk.temp to /Library/Application Support/Tunnelblick/Shared/AirVPN_New-Zealand_UDP-443-Entry3.tblk Changed ownership of /Library/Application Support/Tunnelblick/Shared/AirVPN_New-Zealand_UDP-443-Entry3.tblk and its contents from 501:501 to 0:0 Changed permissions from 750 to 755 on /Library/Application Support/Tunnelblick/Shared/AirVPN_New-Zealand_UDP-443-Entry3.tblk Changed permissions from 750 to 755 on /Library/Application Support/Tunnelblick/Shared/AirVPN_New-Zealand_UDP-443-Entry3.tblk/Contents Changed permissions from 750 to 755 on /Library/Application Support/Tunnelblick/Shared/AirVPN_New-Zealand_UDP-443-Entry3.tblk/Contents/Resources Changed permissions from 740 to 700 on /Library/Application Support/Tunnelblick/Shared/AirVPN_New-Zealand_UDP-443-Entry3.tblk/Contents/Resources/config.ovpn Tunnelblick installer finished without error 2023-05-05 10:06:38 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 10:06:38 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 10:06:38 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 10:06:38 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 10:06:38 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 10:06:38 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 10:06:38 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 10:06:38 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 10:06:38 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 10:06:38 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 10:06:38 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 10:06:38 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 10:06:38 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 10:06:38 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 10:06:44 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 10:06:44 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 10:06:45 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 10:06:45 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 10:06:45 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 10:06:45 Tunnelblick[503] Preference 'AirVPN_United-Kingdom_UDP-443-credentialsGroup' ignored: credentials group 'Common' was not found 2023-05-05 10:06:51 Tunnelblick[503] Unable to determine 32- or 64-bit kernel with uname(), assuming 64-bit kernel; version was 'Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386' 2023-05-05 10:06:51 tunnelblickd[657] Status = 251 from tunnelblick-helper command 'start AirVPN_New-Zealand_UDP-443-Entry3.tblk 1337 769 0 3 0 1065264 -ptADGNWradsgnw 2.3.11' 2023-05-05 10:06:51 Tunnelblick[503] tunnelblickd status from start: 251 2023-05-05 10:07:23 Tunnelblick[503] currentIPInfo(Name): IP address info could not be fetched within 32.2 seconds; the error was 'Error Domain=NSURLErrorDomain Code=-1200 UserInfo=0x11367ae40 "An SSL error has occurred and a secure connection to the server cannot be made." Underlying Error=(Error Domain=kCFErrorDomainCFNetwork Code=-1200 UserInfo=0x11367ae80 "An SSL error has occurred and a secure connection to the server cannot be made.")'; the response was '(null)' 2023-05-05 10:07:23 Tunnelblick[503] After 30.0 seconds, gave up trying to fetch IP address information before connecting 2023-05-05 10:09:09 Tunnelblick[503] Tunnelblick needs to perform an action that requires administrator authorization. 2023-05-05 10:09:09 Tunnelblick[503] Beginning installation or repair 2023-05-05 10:09:09 authexec[667] executing /Applications/Tunnelblick.app/Contents/Resources/installer 2023-05-05 10:09:09 Tunnelblick[503] Installation or repair succeeded; Log: Tunnelblick installer started 2023-05-05 10:09:09. 2 arguments: 0x2001 /Library/Application Support/Tunnelblick/Shared/AirVPN_New-Zealand_UDP-443-Entry3.tblk removed /Library/Application Support/Tunnelblick/Shared/AirVPN_New-Zealand_UDP-443-Entry3.tblk Tunnelblick installer finished without error 2023-05-05 10:09:09 Tunnelblick[503] Uninstalled configuration file /Library/Application Support/Tunnelblick/Shared/AirVPN_New-Zealand_UDP-443-Entry3.tblk 2023-05-05 10:09:09 Tunnelblick[503] localNameFromDisplayName: 'AirVPN_New-Zealand_UDP-443-Entry3' is not a known displayName 2023-05-05 10:09:09 Tunnelblick[503] localNameFromDisplayName: 'AirVPN_New-Zealand_UDP-443-Entry3' is not a known displayName 2023-05-05 10:09:09 Tunnelblick[503] localNameFromDisplayName: 'AirVPN_New-Zealand_UDP-443-Entry3' is not a known displayName 2023-05-05 10:09:25 Tunnelblick[503] Unknown option 'data-ciphers' found in /Volumes/6 TB Drive/AirVPN tcp/AirVPN_New-Zealand_TCP-443-Entry3.ovpn 2023-05-05 10:09:25 Tunnelblick[503] Unknown option 'data-ciphers-fallback' found in /Volumes/6 TB Drive/AirVPN tcp/AirVPN_New-Zealand_TCP-443-Entry3.ovpn 2023-05-05 10:09:25 Tunnelblick[503] commandOptionsStatusForOpenvpnConfigurationAtPath:forTblk: returned 'unknown option(s) found' for /Volumes/6 TB Drive/AirVPN tcp/AirVPN_New-Zealand_TCP-443-Entry3.ovpn 2023-05-05 10:09:29 Tunnelblick[503] Converting/Installing /Volumes/6 TB Drive/AirVPN tcp/AirVPN_New-Zealand_TCP-443-Entry3.ovpn: Converted OpenVPN configuration 2023-05-05 10:09:38 Tunnelblick[503] localNameFromDisplayName: 'AirVPN_New-Zealand_TCP-443-Entry3' is not a known displayName 2023-05-05 10:09:38 Tunnelblick[503] Tunnelblick needs to perform an action that requires administrator authorization. 2023-05-05 10:09:38 Tunnelblick[503] Beginning installation or repair 2023-05-05 10:09:38 authexec[681] executing /Applications/Tunnelblick.app/Contents/Resources/installer 2023-05-05 10:09:39 Tunnelblick[503] Installation or repair succeeded; Log: Tunnelblick installer started 2023-05-05 10:09:38. 3 arguments: 0x0001 /Library/Application Support/Tunnelblick/Shared/AirVPN_New-Zealand_TCP-443-Entry3.tblk /private/var/folders/7k/7kygyBK1HK4WPYmYVRDjwk+++TI/-Tmp-/Tunnelblick-OH1Sgw/AirVPN_New-Zealand_TCP-443-Entry3.tblk Copied /private/var/folders/7k/7kygyBK1HK4WPYmYVRDjwk+++TI/-Tmp-/Tunnelblick-OH1Sgw/AirVPN_New-Zealand_TCP-443-Entry3.tblk to /Library/Application Support/Tunnelblick/Shared/AirVPN_New-Zealand_TCP-443-Entry3.tblk.temp Renamed /Library/Application Support/Tunnelblick/Shared/AirVPN_New-Zealand_TCP-443-Entry3.tblk.temp to /Library/Application Support/Tunnelblick/Shared/AirVPN_New-Zealand_TCP-443-Entry3.tblk Changed ownership of /Library/Application Support/Tunnelblick/Shared/AirVPN_New-Zealand_TCP-443-Entry3.tblk and its contents from 501:501 to 0:0 Changed permissions from 750 to 755 on /Library/Application Support/Tunnelblick/Shared/AirVPN_New-Zealand_TCP-443-Entry3.tblk Changed permissions from 750 to 755 on /Library/Application Support/Tunnelblick/Shared/AirVPN_New-Zealand_TCP-443-Entry3.tblk/Contents Changed permissions from 750 to 755 on /Library/Application Support/Tunnelblick/Shared/AirVPN_New-Zealand_TCP-443-Entry3.tblk/Contents/Resources Changed permissions from 740 to 700 on /Library/Application Support/Tunnelblick/Shared/AirVPN_New-Zealand_TCP-443-Entry3.tblk/Contents/Resources/config.ovpn Tunnelblick installer finished without error 2023-05-05 10:09:46 Tunnelblick[503] Unable to determine 32- or 64-bit kernel with uname(), assuming 64-bit kernel; version was 'Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386' 2023-05-05 10:09:46 tunnelblickd[683] Status = 251 from tunnelblick-helper command 'start AirVPN_New-Zealand_TCP-443-Entry3.tblk 1337 769 0 3 0 1065264 -ptADGNWradsgnw 2.3.11' 2023-05-05 10:09:47 Tunnelblick[503] tunnelblickd status from start: 251 2023-05-05 10:10:13 Tunnelblick[503] applicationShouldTerminate: termination because of Quit; delayed until 'shutdownTunnelblick' finishes 2023-05-05 10:10:13 Tunnelblick[503] Finished shutting down Tunnelblick; allowing termination 2023-05-05 10:10:35 Tunnelblick[691] Unable to determine 32- or 64-bit kernel with uname(), assuming 64-bit kernel; version was 'Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386' 2023-05-05 10:10:35 Tunnelblick[691] Tunnelblick: OS X 10.6.8; Tunnelblick 3.6.5 (build 4566) 2023-05-05 10:10:36 Tunnelblick[691] Set program update feedURL to https://www.tunnelblick.net/appcast-s.rss 2023-05-05 10:10:57 Tunnelblick[691] Unable to determine 32- or 64-bit kernel with uname(), assuming 64-bit kernel; version was 'Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386' 2023-05-05 10:10:57 tunnelblickd[701] Status = 251 from tunnelblick-helper command 'start AirVPN_New-Zealand_TCP-443-Entry3.tblk 1337 769 0 3 0 1065264 -ptADGNWradsgnw 2.3.11' 2023-05-05 10:10:57 Tunnelblick[691] tunnelblickd status from start: 251 2023-05-05 10:11:07 Tunnelblick[691] Unable to determine 32- or 64-bit kernel with uname(), assuming 64-bit kernel; version was 'Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386' 2023-05-05 10:11:16 tunnelblickd[701] Status = 248 from tunnelblick-helper command 'kill 710' 2023-05-05 10:11:16 Tunnelblick[691] tunnelblickd status from kill: 248 tunnelblickd stderr: 'killOneOpenvpn(710): Process does not exist ' 2023-05-05 10:11:23 Tunnelblick[691] applicationShouldTerminate: termination because of Quit; delayed until 'shutdownTunnelblick' finishes 2023-05-05 10:11:23 Tunnelblick[691] Finished shutting down Tunnelblick; allowing termination 2023-05-05 10:29:06 Tunnelblick[742] Unable to determine 32- or 64-bit kernel with uname(), assuming 64-bit kernel; version was 'Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386' 2023-05-05 10:29:06 Tunnelblick[742] Tunnelblick: OS X 10.6.8; Tunnelblick 3.6.5 (build 4566) 2023-05-05 10:29:08 Tunnelblick[742] Need to reload 'tunnelblickd' 2023-05-05 10:29:29 Tunnelblick[742] Tunnelblick needs to: • Complete the update 2023-05-05 10:29:29 Tunnelblick[742] Beginning installation or repair 2023-05-05 10:29:29 authexec[748] executing /Applications/Tunnelblick.app/Contents/Resources/installer 2023-05-05 10:29:30 Tunnelblick[742] Installation or repair succeeded; Log: Tunnelblick installer started 2023-05-05 10:29:29. 1 arguments: 0x0101 Used launchctl to load tunnelblickd Tunnelblick installer finished without error 2023-05-05 10:29:30 Tunnelblick[742] Set program update feedURL to https://www.tunnelblick.net/appcast-s.rss 2023-05-05 10:29:30 Tunnelblick[742] Launching a thread to remove the old login item (if any) so we can use the new mechanism that controls Tunnelblick's launch on login 2023-05-05 10:29:31 Tunnelblick[742] deleteOurLoginItem: LSSharedFileListItemResolve returned status = -43 for item; url was NULL 2023-05-05 10:29:31 Tunnelblick[742] No old login item to remove 2023-05-05 10:30:12 Tunnelblick[742] Unable to determine 32- or 64-bit kernel with uname(), assuming 64-bit kernel; version was 'Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386' 2023-05-05 10:30:21 tunnelblickd[759] Status = 248 from tunnelblick-helper command 'kill 764' 2023-05-05 10:30:21 Tunnelblick[742] tunnelblickd status from kill: 248 tunnelblickd stderr: 'killOneOpenvpn(764): Process does not exist ' 2023-05-05 10:30:28 Tunnelblick[742] applicationShouldTerminate: termination because of Quit; delayed until 'shutdownTunnelblick' finishes 2023-05-05 10:30:29 Tunnelblick[742] Finished shutting down Tunnelblick; allowing termination 2023-05-05 10:37:44 Tunnelblick[777] Unable to determine 32- or 64-bit kernel with uname(), assuming 64-bit kernel; version was 'Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386' 2023-05-05 10:37:44 Tunnelblick[777] Tunnelblick: OS X 10.6.8; Tunnelblick 3.6.5 (build 4566) 2023-05-05 10:37:45 Tunnelblick[777] Set program update feedURL to https://www.tunnelblick.net/appcast-s.rss 2023-05-05 10:39:15 Tunnelblick[777] Unable to determine 32- or 64-bit kernel with uname(), assuming 64-bit kernel; version was 'Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386' 2023-05-05 10:39:25 tunnelblickd[788] Status = 248 from tunnelblick-helper command 'kill 792' 2023-05-05 10:39:25 Tunnelblick[777] tunnelblickd status from kill: 248 tunnelblickd stderr: 'killOneOpenvpn(792): Process does not exist ' 2023-05-05 10:39:47 Tunnelblick[777] currentIPInfo(Name): IP address info could not be fetched within 32.2 seconds; the error was 'Error Domain=NSURLErrorDomain Code=-1200 UserInfo=0x113367520 "An SSL error has occurred and a secure connection to the server cannot be made." Underlying Error=(Error Domain=kCFErrorDomainCFNetwork Code=-1200 UserInfo=0x11331f1d0 "An SSL error has occurred and a secure connection to the server cannot be made.")'; the response was '(null)' 2023-05-05 10:51:05 Tunnelblick[777] Converting/Installing /Users/annrichie/Desktop/AirVPN/AirVPN_Canada_TCP-443.ovpn: Converted OpenVPN configuration 2023-05-05 10:51:15 Tunnelblick[777] Tunnelblick needs to perform an action that requires administrator authorization. 2023-05-05 10:51:15 Tunnelblick[777] Beginning installation or repair 2023-05-05 10:51:15 authexec[819] executing /Applications/Tunnelblick.app/Contents/Resources/installer 2023-05-05 10:51:15 Tunnelblick[777] Installation or repair succeeded; Log: Tunnelblick installer started 2023-05-05 10:51:15. 3 arguments: 0x0001 /Library/Application Support/Tunnelblick/Shared/AirVPN_Canada_TCP-443.tblk /private/var/folders/7k/7kygyBK1HK4WPYmYVRDjwk+++TI/-Tmp-/Tunnelblick-1X7M4t/AirVPN_Canada_TCP-443.tblk Copied /private/var/folders/7k/7kygyBK1HK4WPYmYVRDjwk+++TI/-Tmp-/Tunnelblick-1X7M4t/AirVPN_Canada_TCP-443.tblk to /Library/Application Support/Tunnelblick/Shared/AirVPN_Canada_TCP-443.tblk.temp Renamed /Library/Application Support/Tunnelblick/Shared/AirVPN_Canada_TCP-443.tblk.temp to /Library/Application Support/Tunnelblick/Shared/AirVPN_Canada_TCP-443.tblk Changed ownership of /Library/Application Support/Tunnelblick/Shared/AirVPN_Canada_TCP-443.tblk and its contents from 501:501 to 0:0 Changed permissions from 750 to 755 on /Library/Application Support/Tunnelblick/Shared/AirVPN_Canada_TCP-443.tblk Changed permissions from 750 to 755 on /Library/Application Support/Tunnelblick/Shared/AirVPN_Canada_TCP-443.tblk/Contents Changed permissions from 750 to 755 on /Library/Application Support/Tunnelblick/Shared/AirVPN_Canada_TCP-443.tblk/Contents/Resources Changed permissions from 740 to 700 on /Library/Application Support/Tunnelblick/Shared/AirVPN_Canada_TCP-443.tblk/Contents/Resources/config.ovpn Tunnelblick installer finished without error 2023-05-05 10:51:29 Tunnelblick[777] Unable to determine 32- or 64-bit kernel with uname(), assuming 64-bit kernel; version was 'Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386' 2023-05-05 10:51:39 tunnelblickd[823] Status = 248 from tunnelblick-helper command 'kill 828' 2023-05-05 10:51:39 Tunnelblick[777] tunnelblickd status from kill: 248 tunnelblickd stderr: 'killOneOpenvpn(828): Process does not exist ' 2023-05-05 10:51:46 Tunnelblick[777] applicationShouldTerminate: termination because of Quit; delayed until 'shutdownTunnelblick' finishes 2023-05-05 10:51:46 Tunnelblick[777] Finished shutting down Tunnelblick; allowing termination 2023-05-05 11:02:58 Tunnelblick[851] Unable to determine 32- or 64-bit kernel with uname(), assuming 64-bit kernel; version was 'Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386' 2023-05-05 11:02:58 Tunnelblick[851] Tunnelblick: OS X 10.6.8; Tunnelblick 3.6.5 (build 4566) 2023-05-05 11:03:00 Tunnelblick[851] Set program update feedURL to https://www.tunnelblick.net/appcast-s.rss 2023-05-05 11:13:34 Tunnelblick[851] Sparkle Error: An error occurred in retrieving update information. Please try again later. 2023-05-05 11:13:34 Tunnelblick[851] Sparkle Error (continued): An SSL error has occurred and a secure connection to the server cannot be made. 2023-05-05 11:15:10 Tunnelblick[851] Unable to determine 32- or 64-bit kernel with uname(), assuming 64-bit kernel; version was 'Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386' 2023-05-05 11:15:32 Tunnelblick[851] Unable to determine 32- or 64-bit kernel with uname(), assuming 64-bit kernel; version was 'Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386' 2023-05-05 11:15:43 Tunnelblick[851] currentIPInfo(Name): IP address info could not be fetched within 32.2 seconds; the error was 'Error Domain=NSURLErrorDomain Code=-1200 UserInfo=0x11542e690 "An SSL error has occurred and a secure connection to the server cannot be made." Underlying Error=(Error Domain=kCFErrorDomainCFNetwork Code=-1200 UserInfo=0x1154478b0 "An SSL error has occurred and a secure connection to the server cannot be made.")'; the response was '(null)' 2023-05-05 11:16:04 Tunnelblick[851] currentIPInfo(Name): IP address info could not be fetched within 32.1 seconds; the error was 'Error Domain=NSURLErrorDomain Code=-1200 UserInfo=0x11339c960 "An SSL error has occurred and a secure connection to the server cannot be made." Underlying Error=(Error Domain=kCFErrorDomainCFNetwork Code=-1200 UserInfo=0x1133302c0 "An SSL error has occurred and a secure connection to the server cannot be made.")'; the response was '(null)' 2023-05-05 11:25:03 ksinstall[969] 2023-05-05 11:25:03.364 ksinstall[969/0xa05a6540] [lvl=2] -[KeystoneInstallTool main] Google Software Update installer started. 2023-05-05 11:25:03 ksinstall[969] 2023-05-05 11:25:03.366 ksinstall[969/0xa05a6540] [lvl=2] -[KeystoneInstallTool main] Google Software Update installer starting Installation. 2023-05-05 11:25:05 ksinstall[969] 2023-05-05 11:25:05.514 ksinstall[969/0xa05a6540] [lvl=3] -[KeystoneInstallTool main] Google Software Update installer could not determine the installation directory. [com.google.Keystone.InstallationErrorDomain:8 - 'KSInstallTool.m:2344'] (KSPaths could not set subdirectory ownership. - '/Users/annrichie/Library/Google' [com.google.Keystone.SharedErrorDomain:1003]) 2023-05-05 11:25:05 [0x0-0x98098].com.google.Chrome[965] 2023-05-05 11:25:05.514 ksinstall[969/0xa05a6540] [lvl=3] -[KeystoneInstallTool main] Google Software Update installer could not determine the installation directory. [com.google.Keystone.InstallationErrorDomain:8 - 'KSInstallTool.m:2344'] (KSPaths could not set subdirectory ownership. - '/Users/annrichie/Library/Google' [com.google.Keystone.SharedErrorDomain:1003]) 2023-05-05 11:35:08 Tunnelblick[851] Unable to determine 32- or 64-bit kernel with uname(), assuming 64-bit kernel; version was 'Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386' 2023-05-05 11:35:40 Tunnelblick[851] currentIPInfo(Name): IP address info could not be fetched within 32.2 seconds; the error was 'Error Domain=NSURLErrorDomain Code=-1200 UserInfo=0x1134a2350 "An SSL error has occurred and a secure connection to the server cannot be made." Underlying Error=(Error Domain=kCFErrorDomainCFNetwork Code=-1200 UserInfo=0x10188e8a0 "An SSL error has occurred and a secure connection to the server cannot be made.")'; the response was '(null)' 2023-05-05 11:35:40 Tunnelblick[851] After 30.0 seconds, gave up trying to fetch IP address information before connecting 2023-05-05 11:37:10 tunnelblickd[1013] Status = 248 from tunnelblick-helper command 'kill 1009' 2023-05-05 11:37:10 Tunnelblick[851] tunnelblickd status from kill: 248 tunnelblickd stderr: 'killOneOpenvpn(1009): Process does not exist ' Edited ... by OpenSourcerer Apply LOG format to log output Quote Share this post Link to post
Staff 10014 Posted ... Hello! A first non-fatal problem comes from directives not recognized by the probably old OpenVPN version used by this Tunnelblick version, but the configuration file is sanitized. Should you need to generate configuration files already compatible with OpenVPN 2.4, in the Configuration Generator make sure you select "Advanced Mode" and then in the "OpenVPN version" combo box select ">= 2.4". The Configuration Generator will then generate configuration files compatible with OpenVPN 2.4.x. Then the fatal problem should be this one: Quote 2023-05-05 11:35:40 Tunnelblick[851] currentIPInfo(Name): IP address info could not be fetched within 32.2 seconds; the error was 'Error Domain=NSURLErrorDomain Code=-1200 UserInfo=0x1134a2350 "An SSL error has occurred and a secure connection to the server cannot be made." Underlying Error=(Error Domain=kCFErrorDomainCFNetwork Code=-1200 UserInfo=0x10188e8a0 "An SSL error has occurred and a secure connection to the server cannot be made.")'; the response was '(null)' 2023-05-05 11:35:40 Tunnelblick[851] After 30.0 seconds, gave up trying to fetch IP address information before connecting 2023-05-05 11:37:10 tunnelblickd[1013] Status = 248 from tunnelblick-helper command 'kill 1009' Apparently Tunnelblick can't resolve the domain name to get the IP address it should connect to, or the IP address is inaccesible, and exits, in your case gb.vpn.airdns.org. Can you please check the DNS settings of your system? Make sure that publicly accessible DNS addresses are set. See here if necessary:https://serverguy.com/kb/change-dns-server-settings-mac-os/ Furthermore, please make sure that you don't run third party tools (typically Malwarebytes, Bitdefender etc.) which might overblock our VPN servers IP addresses. Kind regards Quote Share this post Link to post
ymegodtx 0 Posted ... (edited) Thanks for the response. I haven't changed anything and this version has always worked fine. Using the same connection files and even tried newer ones. Doesn't work on Monterrey either and did before. Version 4.0 of Tunnelblick. No firewall. 2023-05-08 12:53:27.648666 *Tunnelblick: macOS 12.2 (21D49); Tunnelblick 4.0.0beta05 (build 5850); prior version 4.0.0beta02 (build 5820) 2023-05-08 12:53:27.793831 *Tunnelblick: Cannot recognize the AirVPN_United-Kingdom_UDP-443-loadTap preference value of '(null)', so Tunnelblick will not load the tap kext 2023-05-08 12:53:27.944454 *Tunnelblick: Attempting connection with AirVPN_United-Kingdom_UDP-443; Set nameserver = 769; monitoring connection 2023-05-08 12:53:27.945271 *Tunnelblick: openvpnstart start AirVPN_United-Kingdom_UDP-443.tblk 49869 769 0 3 0 34652464 -ptADGNWradsgnw 2.5.9-openssl-1.1.1t <password> 2023-05-08 12:53:27.962587 *Tunnelblick: openvpnstart starting OpenVPN 2023-05-08 12:53:28.323565 DEPRECATED OPTION: --cipher set to 'AES-256-CBC' but missing in --data-ciphers (AES-256-GCM:AES-128-GCM). Future OpenVPN version will ignore --cipher for cipher negotiations. Add 'AES-256-CBC' to --data-ciphers or change --cipher 'AES-256-CBC' to --data-ciphers-fallback 'AES-256-CBC' to silence this warning. 2023-05-08 12:53:28.323788 OpenVPN 2.5.9 x86_64-apple-darwin [SSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [MH/RECVDA] [AEAD] built on May 5 2023 2023-05-08 12:53:28.323805 library versions: OpenSSL 1.1.1t 7 Feb 2023, LZO 2.10 2023-05-08 12:53:28.324767 MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:49869 2023-05-08 12:53:28.324798 Need hold release from management interface, waiting... 2023-05-08 12:53:28.569299 *Tunnelblick: openvpnstart log: OpenVPN started successfully. Command used to start OpenVPN (one argument per displayed line): /Applications/Tunnelblick.app/Contents/Resources/openvpn/openvpn-2.5.9-openssl-1.1.1t/openvpn --daemon --log-append /Library/Application Support/Tunnelblick/Logs/-SLibrary-SApplication Support-STunnelblick-SShared-SAirVPN_United--Kingdom_UDP--443.tblk-SContents-SResources-Sconfig.ovpn.769_0_3_0_34652464.49869.openvpn.log --cd /Library/Application Support/Tunnelblick/Shared/AirVPN_United-Kingdom_UDP-443.tblk/Contents/Resources --machine-readable-output --setenv IV_GUI_VER "net.tunnelblick.tunnelblick 5850 4.0.0beta05 (build 5850)" --verb 3 --config /Library/Application Support/Tunnelblick/Shared/AirVPN_United-Kingdom_UDP-443.tblk/Contents/Resources/config.ovpn --setenv TUNNELBLICK_CONFIG_FOLDER /Library/Application Support/Tunnelblick/Shared/AirVPN_United-Kingdom_UDP-443.tblk/Contents/Resources --verb 3 --cd /Library/Application Support/Tunnelblick/Shared/AirVPN_United-Kingdom_UDP-443.tblk/Contents/Resources --management 127.0.0.1 49869 /Library/Application Support/Tunnelblick/Mips/AirVPN_United-Kingdom_UDP-443.tblk.mip --management-query-passwords --management-hold --script-security 2 --route-up /Applications/Tunnelblick.app/Contents/Resources/client.up.tunnelblick.sh -9 -d -f -m -w -ptADGNWradsgnw --down /Applications/Tunnelblick.app/Contents/Resources/client.down.tunnelblick.sh -9 -d -f -m -w -ptADGNWradsgnw 2023-05-08 12:53:28.575653 MANAGEMENT: Client connected from [AF_INET]127.0.0.1:49869 2023-05-08 12:53:28.608178 MANAGEMENT: CMD 'pid' 2023-05-08 12:53:28.608237 MANAGEMENT: CMD 'auth-retry interact' 2023-05-08 12:53:28.608273 MANAGEMENT: CMD 'state on' 2023-05-08 12:53:28.608307 MANAGEMENT: CMD 'state' 2023-05-08 12:53:28.608349 MANAGEMENT: CMD 'bytecount 1' 2023-05-08 12:53:28.608868 *Tunnelblick: Established communication with OpenVPN 2023-05-08 12:53:28.610062 *Tunnelblick: >INFO:OpenVPN Management Interface Version 3 -- type 'help' for more info 2023-05-08 12:53:28.611265 MANAGEMENT: CMD 'hold release' 2023-05-08 12:53:28.611459 NOTE: the current --script-security setting may allow this configuration to call user-defined scripts 2023-05-08 12:53:28.612738 Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication 2023-05-08 12:53:28.612757 Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication 2023-05-08 12:53:28.612852 MANAGEMENT: >STATE:1683568408,RESOLVE,,,,,, 2023-05-08 12:53:28.615378 TCP/UDP: Preserving recently used remote address: [AF_INET]89.249.74.217:443 2023-05-08 12:53:28.615443 Socket Buffers: R=[786896->262144] S=[9216->262144] 2023-05-08 12:53:28.615459 UDP link local: (not bound) 2023-05-08 12:53:28.615470 UDP link remote: [AF_INET]89.249.74.217:443 2023-05-08 12:53:28.615492 MANAGEMENT: >STATE:1683568408,WAIT,,,,,, 2023-05-08 12:53:28.809979 MANAGEMENT: >STATE:1683568408,AUTH,,,,,, 2023-05-08 12:53:28.810026 TLS: Initial packet from [AF_INET]89.249.74.217:443, sid=175c62a1 73e9c1a8 2023-05-08 12:53:29.016389 VERIFY OK: depth=1, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=airvpn.org CA, emailAddress=info@airvpn.org 2023-05-08 12:53:29.016811 VERIFY KU OK 2023-05-08 12:53:29.016882 Validating certificate extended key usage 2023-05-08 12:53:29.016924 ++ Certificate has EKU (str) TLS Web Server Authentication, expects TLS Web Server Authentication 2023-05-08 12:53:29.016937 VERIFY EKU OK 2023-05-08 12:53:29.016946 VERIFY OK: depth=0, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=Chow, emailAddress=info@airvpn.org 2023-05-08 12:53:29.214895 Control Channel: TLSv1.3, cipher TLSv1.3 TLS_CHACHA20_POLY1305_SHA256, peer certificate: 4096 bit RSA, signature: RSA-SHA512 2023-05-08 12:53:29.214944 [Chow] Peer Connection Initiated with [AF_INET]89.249.74.217:443 2023-05-08 12:53:30.425926 MANAGEMENT: >STATE:1683568410,GET_CONFIG,,,,,, 2023-05-08 12:53:30.425977 SENT CONTROL [Chow]: 'PUSH_REQUEST' (status=1) 2023-05-08 12:53:30.594364 AUTH: Received control message: AUTH_FAILED 2023-05-08 12:53:30.594621 SIGUSR1[soft,auth-failure] received, process restarting 2023-05-08 12:53:30.594641 MANAGEMENT: >STATE:1683568410,RECONNECTING,auth-failure,,,,, 2023-05-08 12:53:35.071871 *Tunnelblick: Disconnecting; user cancelled authorization or there was an error obtaining authorization 2023-05-08 12:53:35.216132 *Tunnelblick: Disconnecting using 'kill' 2023-05-08 12:53:35.373793 SIGTERM[hard,init_instance] received, process exiting 2023-05-08 12:53:35.373843 MANAGEMENT: >STATE:1683568415,EXITING,init_instance,,,,, 2023-05-08 12:53:36.834729 *Tunnelblick: Expected disconnection occurred. Edited ... by OpenSourcerer Apply LOG format to log output Quote Share this post Link to post
Staff 10014 Posted ... Hello! The second log you sent us shows a different problem: Quote 2023-05-08 12:53:30.594364 AUTH: Received control message: AUTH_FAILED 2023-05-08 12:53:30.594621 SIGUSR1[soft,auth-failure] received, process restarting 2023-05-08 12:53:30.594641 MANAGEMENT: >STATE:1683568410,RECONNECTING,auth-failure Since you renewed a few days ago your client certificates, the problem is likely caused by using ovpn file(s) embedding the old certificate(s). Please generate new ovpn files, import them in Tunnelblick and test again. Please make sure to pick the correct OpenVPN version for each Tunnelblick (OpenVPN >=2.5 for Tunnelblick 4.0 beta, OpenVPN >=2.4 for the other older Tunnelblick you have). Kind regards Quote Share this post Link to post
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