Unexplained Ban

[Temporary account 0]

I tried to login with airvpn.org.  I got an error.  I was banned when I entered my email address and password again.  I can still connect to the VPN with the same email address and password, so the email address and password are correct.  How can I login to airvpn.org again?

[Staff 9757]

10 minutes ago, Temporary account said:

I tried to login with airvpn.org.  I got an error.  I was banned when I entered my email address and password again.  I can still connect to the VPN with the same email address and password, so the email address and password are correct.  How can I login to airvpn.org again?

Hello,
please open a ticket and make sure you mention the account name! Alternatively write to support@airvpn.org
Kind regards