It takes several times connecting through the airVPN client for the IP to change

[plswiper 0]

When I start up airVPN, the IP address does not change after I connect. I need to disconnect and reconnect 3-4 times before my IP address changes (regardless of the servers I choose). I've tried connecting and waiting up to 10 minutes as well, and this does not work. Just now, I tried connecting 6 times, and my IP address would not change (according to several IP checking sites).

What's going on?

[Staff 9972]

When I start up airVPN, the IP address does not change after I connect. I need to disconnect and reconnect 3-4 times before my IP address changes (regardless of the servers I choose). I've tried connecting and waiting up to 10 minutes as well, and this does not work. Just now, I tried connecting 6 times, and my IP address would not change (according to several IP checking sites).

What's going on?

Hello!

Can you please send us your client logs when the issue occurs?

Kind regards