No internet with airvpn off

[C205Veltro 0]

I have a iMac but cannot access the internet without the VPN engaged. I removed AirVPN and it only locked me out of the computer so I had to download via another commuter the software to a sd card and reinstall the same problematic software. Any Ideas how to fix this? Be forwarned i am somewhat of a tech idiot. Also my other computer does not have AirVPN mercifully. I should also note I am giving this commuter to someone who needs it and need this issue resolved, thanx.

[Staff 9751]

@C205Veltro

Hello!

Probably it's not a connectivity issue because you could connect to the VPN, but a DNS problem. Please check your DNS settings and make sure that publicly available DNS server addresses are set. Good choices we recommend are OpenNIC https://www.opennic.org and Quad 9 (9.9.9.9). Instructions if necessary to change DNS in macOS: https://serverguy.com/kb/change-dns-server-settings-mac-os/

Kind regards
 

[GoetzPhilippinen 2]

Check the DNS settings in system preferences. If Eddie crashes its DNS settings arn't removed.

You can delete the DNS settings and instead add 8.8.8.8 and 1.1.1.1 so your Mac will go online again.