[COMPLETED] Emergency maintenance in Dallas, Texas (US)

[Staff 9971]

Hello!

We inform you that an emergency maintenance due to urgent hardware replacement will be ongoing on 2021-09-18 between 19 and 23 CEST on the Dallas datacenter. The maintenance will impact all of our VPN servers in Dallas: expected downtime is approximately 30 minutes.

Kind regards
AirVPN Staff
 

[go558a83nk 362]

Looks like things were only out for about 6 minutes assuming the outage I see was the fix.  Thanks.

nevermind, now the fix is happening.

[Staff 9971]

Hello!

Maintenance ended successfully. If you experience any issue with Dallas servers please do not hesitate to write here or contact our support team.

Kind regards
 

[go558a83nk 362]

Still having problems with packet loss on these servers.  I'd like to see them more reliable.  I use them for everything everyday so when they go down I notice and it is disruptive to whatever I'm doing.

[Staff 9971]

11 hours ago, go558a83nk said:

Still having problems with packet loss on these servers.  I'd like to see them more reliable.  I use them for everything everyday so when they go down I notice and it is disruptive to whatever I'm doing.

Hello!

We see remarkable, intermittent packet loss spikes every other hour or so on most Dallas servers. We are investigating.

Kind regards
 

[go558a83nk 362]

Is the current outage unplanned?

[3vSIMdRVv6Q1TmbFsIiP8QV8 1]

Damn...either I'm having a remarkable run of bad luck choosing servers, or someone is screwing with every server I connect to. 

[vc5fo 4]

42 minutes ago, go558a83nk said:

Is the current outage unplanned?

I was in a financial website that got a suspicious activity warn and my account also got banned temporarily ...
So, searched for the cause and found I've disconnected from Dallas server. 😩

[aquintex 3]

This was unplanned.  Hardware replaced and circuits are operational.

I sincerely apologize to AirVPN and its awesome customers. 

John

Edited ... by aquintex