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fonque

--- Can´t connect anymore after Hardware upgrade

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Posted ... (edited)

...

Hi there,

1. I used the Eddie UI with no issues before upgrading to a new MB + Processor + new RAM.

2. After upgrading, I can´t connect anymore. I have tried:

A. changing protocol to UDP (443 + 80) and SSL (not found)
B. unchecked in Advanced Settings: "Check if tunnel works" + "Check AirVPN DNS"
C. network.entry.iplayer: ipv4-only


--- SYSTEM STATUS REPORT:

Eddie System/Environment Report - 5 May 2021 - 05:51 UTC

Eddie version: 2.20.0
Eddie OS build: windows_x64
Eddie architecture: x64
OS type: Windows
OS name: Windows 10 Pro
OS version: Microsoft Windows NT 10.0.19042.0
OS architecture: x64
Mono /.Net Framework: v4.0.30319
TUN driver: 0901: 9.24.2; wintun: Not found
OpenVPN: 2.5.1 - OpenSSL 1.1.1j  16 Feb 2021, LZO 2.10 (C:\Program Files\AirVPN\openvpn.exe)
Hummingbird:  ()
----------------------------
SSH:

plink 0.73
Build platform: 64-bit x86 Windows
Compiler: clang 7.0.0 (tags/RELEASE_700/final), emulating Visual Studio 2013 (12.0), _MSC_VER=1800
Source commit: 745ed3ad3beaf52fc623827e770b3a068b238dd5 (C:\Program Files\AirVPN\plink.exe)
----------------------------
SSL: stunnel 5.56 (C:\Program Files\AirVPN\stunnel.exe)
Profile path: C:\Users\fonque\AppData\Local\Eddie\default.profile
Data path: C:\Users\fonque\AppData\Local\Eddie
Application path: C:\Program Files\AirVPN
Executable path: C:\Program Files\AirVPN\Eddie-UI.exe
Command line arguments: (1 args) path="home"
Network Lock Active: No
Connected to VPN: No
Detected DNS: 192.168.1.1
Test DNS IPv4: Ok
Test DNS IPv6: Failed
Test Ping IPv4: 46 ms
Test Ping IPv6: Failed
Test HTTP IPv4: Ok
Test HTTP IPv6: Error: Fetch url error:Couldn't connect to server
Test HTTPS: Ok
----------------------------
Important options not at defaults:

login: (omissis)
password: (omissis)
remember: True
mode.protocol: UDP
mode.port: 80
mode.alt: 2
dns.check: False
network.entry.iplayer: ipv4-only
advanced.check.route: False

----------------------------
Logs:

. 2021.05.05 07:43:12 - Eddie version: 2.20.0 / windows_x64, System: Windows, Name: Windows 10 Pro, Version: Microsoft Windows NT 10.0.19042.0, Mono/.Net: v4.0.30319
. 2021.05.05 07:43:12 - Command line arguments (1): path="home"
. 2021.05.05 07:43:12 - Profile path: C:\Users\fonque\AppData\Local\Eddie\default.profile
. 2021.05.05 07:43:13 - Reading options from C:\Users\fonque\AppData\Local\Eddie\default.profile
. 2021.05.05 07:43:15 - Tun Driver - 0901: 9.24.2; wintun: Not found
. 2021.05.05 07:43:15 - OpenVPN - Version: 2.5.1 - OpenSSL 1.1.1j  16 Feb 2021, LZO 2.10 (C:\Program Files\AirVPN\openvpn.exe)
. 2021.05.05 07:43:15 - SSH - Version: plink 0.73
. 2021.05.05 07:43:15 -     Build platform: 64-bit x86 Windows
. 2021.05.05 07:43:15 -     Compiler: clang 7.0.0 (tags/RELEASE_700/final), emulating Visual Studio 2013 (12.0), _MSC_VER=1800
. 2021.05.05 07:43:15 -     Source commit: 745ed3ad3beaf52fc623827e770b3a068b238dd5 (C:\Program Files\AirVPN\plink.exe)
. 2021.05.05 07:43:15 - SSL - Version: stunnel 5.56 (C:\Program Files\AirVPN\stunnel.exe)
I 2021.05.05 07:43:15 - Ready
. 2021.05.05 07:43:16 - Collect information about AirVPN completed
I 2021.05.05 07:43:25 - Session starting.
. 2021.05.05 07:43:25 - Waiting for latency tests (40 to go)
. 2021.05.05 07:43:26 - Waiting for latency tests (38 to go)
. 2021.05.05 07:43:27 - Waiting for latency tests (16 to go)
. 2021.05.05 07:43:29 - Waiting for latency tests (1 to go)
I 2021.05.05 07:43:30 - Checking authorization ...
! 2021.05.05 07:43:30 - Connecting to Piscium (Netherlands, Alblasserdam)
. 2021.05.05 07:43:31 - OpenVPN > OpenVPN 2.5.1 x86_64-w64-mingw32 [SSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Feb 24 2021
. 2021.05.05 07:43:31 - OpenVPN > Windows version 10.0 (Windows 10 or greater) 64bit
. 2021.05.05 07:43:31 - OpenVPN > library versions: OpenSSL 1.1.1j  16 Feb 2021, LZO 2.10
. 2021.05.05 07:43:31 - OpenVPN > Outgoing Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2021.05.05 07:43:31 - OpenVPN > Outgoing Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2021.05.05 07:43:31 - OpenVPN > Incoming Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2021.05.05 07:43:31 - OpenVPN > Incoming Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2021.05.05 07:43:31 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]134.19.179.133:80
. 2021.05.05 07:43:31 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144]
. 2021.05.05 07:43:31 - OpenVPN > UDP link local: (not bound)
. 2021.05.05 07:43:31 - OpenVPN > UDP link remote: [AF_INET]134.19.179.133:80
. 2021.05.05 07:44:02 - OpenVPN > [UNDEF] Inactivity timeout (--ping-exit), exiting
. 2021.05.05 07:44:02 - OpenVPN > SIGTERM received, sending exit notification to peer
. 2021.05.05 07:44:07 - OpenVPN > SIGTERM[soft,exit-with-notification] received, process exiting
! 2021.05.05 07:44:07 - Disconnecting
. 2021.05.05 07:44:07 - Connection terminated.
I 2021.05.05 07:44:10 - Checking authorization ...
! 2021.05.05 07:44:11 - Connecting to Horologium (Netherlands, Alblasserdam)
. 2021.05.05 07:44:11 - OpenVPN > OpenVPN 2.5.1 x86_64-w64-mingw32 [SSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Feb 24 2021
. 2021.05.05 07:44:11 - OpenVPN > Windows version 10.0 (Windows 10 or greater) 64bit
. 2021.05.05 07:44:11 - OpenVPN > library versions: OpenSSL 1.1.1j  16 Feb 2021, LZO 2.10
. 2021.05.05 07:44:11 - OpenVPN > Outgoing Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2021.05.05 07:44:11 - OpenVPN > Outgoing Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2021.05.05 07:44:11 - OpenVPN > Incoming Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2021.05.05 07:44:11 - OpenVPN > Incoming Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2021.05.05 07:44:11 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]213.152.162.7:80
. 2021.05.05 07:44:11 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144]
. 2021.05.05 07:44:11 - OpenVPN > UDP link local: (not bound)
. 2021.05.05 07:44:11 - OpenVPN > UDP link remote: [AF_INET]213.152.162.7:80
. 2021.05.05 07:44:44 - OpenVPN > [UNDEF] Inactivity timeout (--ping-exit), exiting
. 2021.05.05 07:44:44 - OpenVPN > SIGTERM received, sending exit notification to peer
. 2021.05.05 07:44:49 - OpenVPN > SIGTERM[soft,exit-with-notification] received, process exiting
! 2021.05.05 07:44:49 - Disconnecting
. 2021.05.05 07:44:49 - Connection terminated.
I 2021.05.05 07:44:52 - Checking authorization ...
! 2021.05.05 07:44:52 - Connecting to Castor (Belgium, Brussels)
. 2021.05.05 07:44:52 - OpenVPN > OpenVPN 2.5.1 x86_64-w64-mingw32 [SSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Feb 24 2021
. 2021.05.05 07:44:52 - OpenVPN > Windows version 10.0 (Windows 10 or greater) 64bit
. 2021.05.05 07:44:52 - OpenVPN > library versions: OpenSSL 1.1.1j  16 Feb 2021, LZO 2.10
. 2021.05.05 07:44:52 - OpenVPN > Outgoing Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2021.05.05 07:44:52 - OpenVPN > Outgoing Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2021.05.05 07:44:52 - OpenVPN > Incoming Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2021.05.05 07:44:52 - OpenVPN > Incoming Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2021.05.05 07:44:52 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]91.207.57.117:80
. 2021.05.05 07:44:52 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144]
. 2021.05.05 07:44:52 - OpenVPN > UDP link local: (not bound)
. 2021.05.05 07:44:52 - OpenVPN > UDP link remote: [AF_INET]91.207.57.117:80
. 2021.05.05 07:45:24 - OpenVPN > [UNDEF] Inactivity timeout (--ping-exit), exiting
. 2021.05.05 07:45:24 - OpenVPN > SIGTERM received, sending exit notification to peer
. 2021.05.05 07:45:29 - OpenVPN > SIGTERM[soft,exit-with-notification] received, process exiting
! 2021.05.05 07:45:29 - Disconnecting
. 2021.05.05 07:45:29 - Connection terminated.
I 2021.05.05 07:45:32 - Checking authorization ...
! 2021.05.05 07:45:32 - Connecting to Zibal (Netherlands, Alblasserdam)
. 2021.05.05 07:45:32 - OpenVPN > OpenVPN 2.5.1 x86_64-w64-mingw32 [SSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Feb 24 2021
. 2021.05.05 07:45:32 - OpenVPN > Windows version 10.0 (Windows 10 or greater) 64bit
. 2021.05.05 07:45:32 - OpenVPN > library versions: OpenSSL 1.1.1j  16 Feb 2021, LZO 2.10
. 2021.05.05 07:45:32 - OpenVPN > Outgoing Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2021.05.05 07:45:32 - OpenVPN > Outgoing Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2021.05.05 07:45:32 - OpenVPN > Incoming Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2021.05.05 07:45:32 - OpenVPN > Incoming Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2021.05.05 07:45:32 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]213.152.161.151:80
. 2021.05.05 07:45:32 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144]
. 2021.05.05 07:45:32 - OpenVPN > UDP link local: (not bound)
. 2021.05.05 07:45:32 - OpenVPN > UDP link remote: [AF_INET]213.152.161.151:80
. 2021.05.05 07:46:04 - OpenVPN > [UNDEF] Inactivity timeout (--ping-exit), exiting
. 2021.05.05 07:46:04 - OpenVPN > SIGTERM received, sending exit notification to peer
. 2021.05.05 07:46:09 - OpenVPN > SIGTERM[soft,exit-with-notification] received, process exiting
! 2021.05.05 07:46:09 - Disconnecting
. 2021.05.05 07:46:09 - Connection terminated.
I 2021.05.05 07:46:12 - Checking authorization ...
! 2021.05.05 07:46:12 - Connecting to Atik (Netherlands, Alblasserdam)
. 2021.05.05 07:46:12 - OpenVPN > OpenVPN 2.5.1 x86_64-w64-mingw32 [SSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Feb 24 2021
. 2021.05.05 07:46:12 - OpenVPN > Windows version 10.0 (Windows 10 or greater) 64bit
. 2021.05.05 07:46:12 - OpenVPN > library versions: OpenSSL 1.1.1j  16 Feb 2021, LZO 2.10
. 2021.05.05 07:46:12 - OpenVPN > Outgoing Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2021.05.05 07:46:12 - OpenVPN > Outgoing Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2021.05.05 07:46:12 - OpenVPN > Incoming Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2021.05.05 07:46:12 - OpenVPN > Incoming Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2021.05.05 07:46:12 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]213.152.161.12:80
. 2021.05.05 07:46:12 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144]
. 2021.05.05 07:46:12 - OpenVPN > UDP link local: (not bound)
. 2021.05.05 07:46:12 - OpenVPN > UDP link remote: [AF_INET]213.152.161.12:80
. 2021.05.05 07:46:44 - OpenVPN > [UNDEF] Inactivity timeout (--ping-exit), exiting
. 2021.05.05 07:46:44 - OpenVPN > SIGTERM received, sending exit notification to peer
. 2021.05.05 07:46:50 - OpenVPN > SIGTERM[soft,exit-with-notification] received, process exiting
! 2021.05.05 07:46:50 - Disconnecting
. 2021.05.05 07:46:50 - Connection terminated.
I 2021.05.05 07:46:53 - Checking authorization ...
! 2021.05.05 07:46:53 - Connecting to Tianyi (Netherlands, Alblasserdam)
. 2021.05.05 07:46:53 - OpenVPN > OpenVPN 2.5.1 x86_64-w64-mingw32 [SSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Feb 24 2021
. 2021.05.05 07:46:53 - OpenVPN > Windows version 10.0 (Windows 10 or greater) 64bit
. 2021.05.05 07:46:53 - OpenVPN > library versions: OpenSSL 1.1.1j  16 Feb 2021, LZO 2.10
. 2021.05.05 07:46:53 - OpenVPN > Outgoing Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2021.05.05 07:46:53 - OpenVPN > Outgoing Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2021.05.05 07:46:53 - OpenVPN > Incoming Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2021.05.05 07:46:53 - OpenVPN > Incoming Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2021.05.05 07:46:53 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]213.152.186.175:80
. 2021.05.05 07:46:53 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144]
. 2021.05.05 07:46:53 - OpenVPN > UDP link local: (not bound)
. 2021.05.05 07:46:53 - OpenVPN > UDP link remote: [AF_INET]213.152.186.175:80
. 2021.05.05 07:47:25 - OpenVPN > [UNDEF] Inactivity timeout (--ping-exit), exiting
. 2021.05.05 07:47:25 - OpenVPN > SIGTERM received, sending exit notification to peer
. 2021.05.05 07:47:30 - OpenVPN > SIGTERM[soft,exit-with-notification] received, process exiting
! 2021.05.05 07:47:30 - Disconnecting
. 2021.05.05 07:47:30 - Connection terminated.
I 2021.05.05 07:47:33 - Checking authorization ...
! 2021.05.05 07:47:33 - Connecting to Gienah (Netherlands, Alblasserdam)
. 2021.05.05 07:47:33 - OpenVPN > OpenVPN 2.5.1 x86_64-w64-mingw32 [SSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Feb 24 2021
. 2021.05.05 07:47:33 - OpenVPN > Windows version 10.0 (Windows 10 or greater) 64bit
. 2021.05.05 07:47:33 - OpenVPN > library versions: OpenSSL 1.1.1j  16 Feb 2021, LZO 2.10
. 2021.05.05 07:47:33 - OpenVPN > Outgoing Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2021.05.05 07:47:33 - OpenVPN > Outgoing Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2021.05.05 07:47:33 - OpenVPN > Incoming Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2021.05.05 07:47:33 - OpenVPN > Incoming Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2021.05.05 07:47:33 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]213.152.162.96:80
. 2021.05.05 07:47:33 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144]
. 2021.05.05 07:47:33 - OpenVPN > UDP link local: (not bound)
. 2021.05.05 07:47:33 - OpenVPN > UDP link remote: [AF_INET]213.152.162.96:80
. 2021.05.05 07:48:05 - OpenVPN > [UNDEF] Inactivity timeout (--ping-exit), exiting
. 2021.05.05 07:48:05 - OpenVPN > SIGTERM received, sending exit notification to peer
. 2021.05.05 07:48:10 - OpenVPN > SIGTERM[soft,exit-with-notification] received, process exiting
! 2021.05.05 07:48:10 - Disconnecting
. 2021.05.05 07:48:10 - Connection terminated.
I 2021.05.05 07:48:13 - Checking authorization ...
! 2021.05.05 07:48:13 - Connecting to Rukbat (Netherlands, Alblasserdam)
. 2021.05.05 07:48:13 - OpenVPN > OpenVPN 2.5.1 x86_64-w64-mingw32 [SSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Feb 24 2021
. 2021.05.05 07:48:13 - OpenVPN > Windows version 10.0 (Windows 10 or greater) 64bit
. 2021.05.05 07:48:13 - OpenVPN > library versions: OpenSSL 1.1.1j  16 Feb 2021, LZO 2.10
. 2021.05.05 07:48:13 - OpenVPN > Outgoing Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2021.05.05 07:48:13 - OpenVPN > Outgoing Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2021.05.05 07:48:13 - OpenVPN > Incoming Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2021.05.05 07:48:13 - OpenVPN > Incoming Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2021.05.05 07:48:13 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]213.152.162.86:80
. 2021.05.05 07:48:13 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144]
. 2021.05.05 07:48:13 - OpenVPN > UDP link local: (not bound)
. 2021.05.05 07:48:13 - OpenVPN > UDP link remote: [AF_INET]213.152.162.86:80
. 2021.05.05 07:48:46 - OpenVPN > [UNDEF] Inactivity timeout (--ping-exit), exiting
. 2021.05.05 07:48:46 - OpenVPN > SIGTERM received, sending exit notification to peer
. 2021.05.05 07:48:50 - OpenVPN > SIGTERM[soft,exit-with-notification] received, process exiting
! 2021.05.05 07:48:50 - Disconnecting
. 2021.05.05 07:48:50 - Connection terminated.
I 2021.05.05 07:48:53 - Checking authorization ...
! 2021.05.05 07:48:53 - Connecting to Kocab (Netherlands, Alblasserdam)
. 2021.05.05 07:48:53 - OpenVPN > OpenVPN 2.5.1 x86_64-w64-mingw32 [SSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Feb 24 2021
. 2021.05.05 07:48:53 - OpenVPN > Windows version 10.0 (Windows 10 or greater) 64bit
. 2021.05.05 07:48:53 - OpenVPN > library versions: OpenSSL 1.1.1j  16 Feb 2021, LZO 2.10
. 2021.05.05 07:48:53 - OpenVPN > Outgoing Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2021.05.05 07:48:53 - OpenVPN > Outgoing Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2021.05.05 07:48:53 - OpenVPN > Incoming Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2021.05.05 07:48:53 - OpenVPN > Incoming Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2021.05.05 07:48:53 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]213.152.162.183:80
. 2021.05.05 07:48:53 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144]
. 2021.05.05 07:48:53 - OpenVPN > UDP link local: (not bound)
. 2021.05.05 07:48:53 - OpenVPN > UDP link remote: [AF_INET]213.152.162.183:80
. 2021.05.05 07:49:26 - OpenVPN > [UNDEF] Inactivity timeout (--ping-exit), exiting
. 2021.05.05 07:49:26 - OpenVPN > SIGTERM received, sending exit notification to peer
. 2021.05.05 07:49:32 - OpenVPN > SIGTERM[soft,exit-with-notification] received, process exiting
! 2021.05.05 07:49:32 - Disconnecting
. 2021.05.05 07:49:32 - Connection terminated.
I 2021.05.05 07:49:35 - Checking authorization ...
! 2021.05.05 07:49:35 - Connecting to Alcyone (Netherlands, Alblasserdam)
. 2021.05.05 07:49:35 - OpenVPN > OpenVPN 2.5.1 x86_64-w64-mingw32 [SSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Feb 24 2021
. 2021.05.05 07:49:35 - OpenVPN > Windows version 10.0 (Windows 10 or greater) 64bit
. 2021.05.05 07:49:35 - OpenVPN > library versions: OpenSSL 1.1.1j  16 Feb 2021, LZO 2.10
. 2021.05.05 07:49:35 - OpenVPN > Outgoing Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2021.05.05 07:49:35 - OpenVPN > Outgoing Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2021.05.05 07:49:35 - OpenVPN > Incoming Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2021.05.05 07:49:35 - OpenVPN > Incoming Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2021.05.05 07:49:35 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]213.152.161.119:80
. 2021.05.05 07:49:35 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144]
. 2021.05.05 07:49:35 - OpenVPN > UDP link local: (not bound)
. 2021.05.05 07:49:35 - OpenVPN > UDP link remote: [AF_INET]213.152.161.119:80
. 2021.05.05 07:50:07 - OpenVPN > [UNDEF] Inactivity timeout (--ping-exit), exiting
. 2021.05.05 07:50:07 - OpenVPN > SIGTERM received, sending exit notification to peer
. 2021.05.05 07:50:12 - OpenVPN > SIGTERM[soft,exit-with-notification] received, process exiting
! 2021.05.05 07:50:12 - Disconnecting
. 2021.05.05 07:50:12 - Connection terminated.
I 2021.05.05 07:50:15 - Checking authorization ...
! 2021.05.05 07:50:16 - Connecting to Asellus (Netherlands, Alblasserdam)
. 2021.05.05 07:50:16 - OpenVPN > OpenVPN 2.5.1 x86_64-w64-mingw32 [SSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Feb 24 2021
. 2021.05.05 07:50:16 - OpenVPN > Windows version 10.0 (Windows 10 or greater) 64bit
. 2021.05.05 07:50:16 - OpenVPN > library versions: OpenSSL 1.1.1j  16 Feb 2021, LZO 2.10
. 2021.05.05 07:50:16 - OpenVPN > Outgoing Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2021.05.05 07:50:16 - OpenVPN > Outgoing Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2021.05.05 07:50:16 - OpenVPN > Incoming Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2021.05.05 07:50:16 - OpenVPN > Incoming Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2021.05.05 07:50:16 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]213.152.187.212:80
. 2021.05.05 07:50:16 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144]
. 2021.05.05 07:50:16 - OpenVPN > UDP link local: (not bound)
. 2021.05.05 07:50:16 - OpenVPN > UDP link remote: [AF_INET]213.152.187.212:80
. 2021.05.05 07:50:49 - OpenVPN > [UNDEF] Inactivity timeout (--ping-exit), exiting
. 2021.05.05 07:50:49 - OpenVPN > SIGTERM received, sending exit notification to peer
. 2021.05.05 07:50:54 - OpenVPN > SIGTERM[soft,exit-with-notification] received, process exiting
! 2021.05.05 07:50:54 - Disconnecting
. 2021.05.05 07:50:54 - Connection terminated.
I 2021.05.05 07:50:57 - Checking authorization ...
! 2021.05.05 07:50:57 - Connecting to Tiaki (Netherlands, Alblasserdam)
. 2021.05.05 07:50:57 - OpenVPN > OpenVPN 2.5.1 x86_64-w64-mingw32 [SSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Feb 24 2021
. 2021.05.05 07:50:57 - OpenVPN > Windows version 10.0 (Windows 10 or greater) 64bit
. 2021.05.05 07:50:57 - OpenVPN > library versions: OpenSSL 1.1.1j  16 Feb 2021, LZO 2.10
. 2021.05.05 07:50:57 - OpenVPN > Outgoing Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2021.05.05 07:50:57 - OpenVPN > Outgoing Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2021.05.05 07:50:57 - OpenVPN > Incoming Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2021.05.05 07:50:57 - OpenVPN > Incoming Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2021.05.05 07:50:57 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]134.19.179.237:80
. 2021.05.05 07:50:57 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144]
. 2021.05.05 07:50:57 - OpenVPN > UDP link local: (not bound)
. 2021.05.05 07:50:57 - OpenVPN > UDP link remote: [AF_INET]134.19.179.237:80
. 2021.05.05 07:51:29 - OpenVPN > [UNDEF] Inactivity timeout (--ping-exit), exiting
. 2021.05.05 07:51:29 - OpenVPN > SIGTERM received, sending exit notification to peer
. 2021.05.05 07:51:30 - ping 1
. 2021.05.05 07:51:30 - ping 2 W
. 2021.05.05 07:51:30 - ping 2 WE

----------------------------
Network Interfaces and Routes:

{
    "support_ipv4": true,
    "support_ipv6": true,
    "routes": [
        {
            "address": "0.0.0.0\/0",
            "interface": "{A1598C01-C8CE-44C8-B0F8-9262E3EB6ACC}",
            "gateway": "192.168.1.1",
            "metric": "35"
        },
        {
            "address": "127.0.0.0\/8",
            "interface": "{E0EC89D8-2A3A-11EB-BA6E-806E6F6E6963}",
            "gateway": "link",
            "metric": "331"
        },
        {
            "address": "127.0.0.1",
            "interface": "{E0EC89D8-2A3A-11EB-BA6E-806E6F6E6963}",
            "gateway": "link",
            "metric": "331"
        },
        {
            "address": "127.255.255.255",
            "interface": "{E0EC89D8-2A3A-11EB-BA6E-806E6F6E6963}",
            "gateway": "link",
            "metric": "331"
        },
        {
            "address": "192.168.1.0\/24",
            "interface": "{A1598C01-C8CE-44C8-B0F8-9262E3EB6ACC}",
            "gateway": "link",
            "metric": "291"
        },
        {
            "address": "192.168.1.43",
            "interface": "{A1598C01-C8CE-44C8-B0F8-9262E3EB6ACC}",
            "gateway": "link",
            "metric": "291"
        },
        {
            "address": "192.168.1.255",
            "interface": "{A1598C01-C8CE-44C8-B0F8-9262E3EB6ACC}",
            "gateway": "link",
            "metric": "291"
        },
        {
            "address": "224.0.0.0\/4",
            "interface": "{E0EC89D8-2A3A-11EB-BA6E-806E6F6E6963}",
            "gateway": "link",
            "metric": "331"
        },
        {
            "address": "224.0.0.0\/4",
            "interface": "{A1598C01-C8CE-44C8-B0F8-9262E3EB6ACC}",
            "gateway": "link",
            "metric": "291"
        },
        {
            "address": "255.255.255.255",
            "interface": "{E0EC89D8-2A3A-11EB-BA6E-806E6F6E6963}",
            "gateway": "link",
            "metric": "331"
        },
        {
            "address": "255.255.255.255",
            "interface": "{A1598C01-C8CE-44C8-B0F8-9262E3EB6ACC}",
            "gateway": "link",
            "metric": "291"
        },
        {
            "address": "::1",
            "interface": "{E0EC89D8-2A3A-11EB-BA6E-806E6F6E6963}",
            "gateway": "link",
            "metric": "331"
        },
        {
            "address": "fe80::\/64",
            "interface": "{A1598C01-C8CE-44C8-B0F8-9262E3EB6ACC}",
            "gateway": "link",
            "metric": "291"
        },
        {
            "address": "fe80::d0e6:d8f8:480e:25ee",
            "interface": "{A1598C01-C8CE-44C8-B0F8-9262E3EB6ACC}",
            "gateway": "link",
            "metric": "291"
        },
        {
            "address": "ff00::\/8",
            "interface": "{E0EC89D8-2A3A-11EB-BA6E-806E6F6E6963}",
            "gateway": "link",
            "metric": "331"
        },
        {
            "address": "ff00::\/8",
            "interface": "{A1598C01-C8CE-44C8-B0F8-9262E3EB6ACC}",
            "gateway": "link",
            "metric": "291"
        }
    ],
    "interfaces": [
        {
            "friendly": "Local Area Connection",
            "id": "{5112C836-D0A4-44FB-BFFF-29AE79775F49}",
            "name": "Local Area Connection",
            "description": "TAP-Windows Adapter V9",
            "type": "Virtual",
            "status": "Down",
            "bytes_received": "0",
            "bytes_sent": "0",
            "support_ipv4": true,
            "support_ipv6": true,
            "ips": [
                "fe80::64b6:259:3c36:a121",
                "169.254.161.33"
            ],
            "gateways": [],
            "bind": true,
            "dns4": "",
            "dns6": null
        },
        {
            "friendly": "Ethernet",
            "id": "{A1598C01-C8CE-44C8-B0F8-9262E3EB6ACC}",
            "name": "Ethernet",
            "description": "Intel(R) Ethernet Connection (12) I219-V",
            "type": "Ethernet",
            "status": "Up",
            "bytes_received": "6783260387",
            "bytes_sent": "49352557056",
            "support_ipv4": true,
            "support_ipv6": true,
            "ips": [
                "fe80::d0e6:d8f8:480e:25ee",
                "192.168.1.43"
            ],
            "gateways": [
                "192.168.1.1"
            ],
            "bind": true,
            "dns4": "",
            "dns6": null
        },
        {
            "friendly": "Loopback Pseudo-Interface 1",
            "id": "{E0EC89D8-2A3A-11EB-BA6E-806E6F6E6963}",
            "name": "Loopback Pseudo-Interface 1",
            "description": "Software Loopback Interface 1",
            "type": "Loopback",
            "status": "Up",
            "bytes_received": "0",
            "bytes_sent": "0",
            "support_ipv4": true,
            "support_ipv6": true,
            "ips": [
                "::1",
                "127.0.0.1"
            ],
            "gateways": [],
            "bind": true,
            "dns4": "",
            "dns6": null
        }
    ],
    "ipv4-default-gateway": "192.168.1.1",
    "ipv4-default-interface": "{A1598C01-C8CE-44C8-B0F8-9262E3EB6ACC}"
}
----------------------------
ipconfig /all:

Windows IP Configuration

   Host Name . . . . . . . . . . . . : DESKTOP-2FE4KBE
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : home

Unknown adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : TAP-Windows Adapter V9
   Physical Address. . . . . . . . . : 00-FF-51-12-C8-36
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet:

   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : Intel(R) Ethernet Connection (12) I219-V
   Physical Address. . . . . . . . . : F0-2F-74-23-0A-80
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::d0e6:d8f8:480e:25ee%11(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.43(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Tuesday, 4 May 2021 23:08:34
   Lease Expires . . . . . . . . . . : Wednesday, 5 May 2021 23:08:32
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 351285108
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-27-CC-8E-EA-F0-2F-74-23-0A-80
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

---------------------------------------------------------------------

--- EDDIE LOGS:

. 2021.05.05 07:43:12 - Eddie version: 2.20.0 / windows_x64, System: Windows, Name: Windows 10 Pro, Version: Microsoft Windows NT 10.0.19042.0, Mono/.Net: v4.0.30319
. 2021.05.05 07:43:12 - Command line arguments (1): path="home"
. 2021.05.05 07:43:12 - Profile path: C:\Users\fonque\AppData\Local\Eddie\default.profile
. 2021.05.05 07:43:13 - Reading options from C:\Users\fonque\AppData\Local\Eddie\default.profile
. 2021.05.05 07:43:15 - Tun Driver - 0901: 9.24.2; wintun: Not found
. 2021.05.05 07:43:15 - OpenVPN - Version: 2.5.1 - OpenSSL 1.1.1j  16 Feb 2021, LZO 2.10 (C:\Program Files\AirVPN\openvpn.exe)
. 2021.05.05 07:43:15 - SSH - Version: plink 0.73
. 2021.05.05 07:43:15 -     Build platform: 64-bit x86 Windows
. 2021.05.05 07:43:15 -     Compiler: clang 7.0.0 (tags/RELEASE_700/final), emulating Visual Studio 2013 (12.0), _MSC_VER=1800
. 2021.05.05 07:43:15 -     Source commit: 745ed3ad3beaf52fc623827e770b3a068b238dd5 (C:\Program Files\AirVPN\plink.exe)
. 2021.05.05 07:43:15 - SSL - Version: stunnel 5.56 (C:\Program Files\AirVPN\stunnel.exe)
I 2021.05.05 07:43:15 - Ready
. 2021.05.05 07:43:16 - Collect information about AirVPN completed
I 2021.05.05 07:43:25 - Session starting.
. 2021.05.05 07:43:25 - Waiting for latency tests (40 to go)
. 2021.05.05 07:43:26 - Waiting for latency tests (38 to go)
. 2021.05.05 07:43:27 - Waiting for latency tests (16 to go)
. 2021.05.05 07:43:29 - Waiting for latency tests (1 to go)
I 2021.05.05 07:43:30 - Checking authorization ...
! 2021.05.05 07:43:30 - Connecting to Piscium (Netherlands, Alblasserdam)
. 2021.05.05 07:43:31 - OpenVPN > OpenVPN 2.5.1 x86_64-w64-mingw32 [SSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Feb 24 2021
. 2021.05.05 07:43:31 - OpenVPN > Windows version 10.0 (Windows 10 or greater) 64bit
. 2021.05.05 07:43:31 - OpenVPN > library versions: OpenSSL 1.1.1j  16 Feb 2021, LZO 2.10
. 2021.05.05 07:43:31 - OpenVPN > Outgoing Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2021.05.05 07:43:31 - OpenVPN > Outgoing Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2021.05.05 07:43:31 - OpenVPN > Incoming Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2021.05.05 07:43:31 - OpenVPN > Incoming Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2021.05.05 07:43:31 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]134.19.179.133:80
. 2021.05.05 07:43:31 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144]
. 2021.05.05 07:43:31 - OpenVPN > UDP link local: (not bound)
. 2021.05.05 07:43:31 - OpenVPN > UDP link remote: [AF_INET]134.19.179.133:80
. 2021.05.05 07:44:02 - OpenVPN > [UNDEF] Inactivity timeout (--ping-exit), exiting
. 2021.05.05 07:44:02 - OpenVPN > SIGTERM received, sending exit notification to peer
. 2021.05.05 07:44:07 - OpenVPN > SIGTERM[soft,exit-with-notification] received, process exiting
! 2021.05.05 07:44:07 - Disconnecting
. 2021.05.05 07:44:07 - Connection terminated.
I 2021.05.05 07:44:10 - Checking authorization ...
! 2021.05.05 07:44:11 - Connecting to Horologium (Netherlands, Alblasserdam)
. 2021.05.05 07:44:11 - OpenVPN > OpenVPN 2.5.1 x86_64-w64-mingw32 [SSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Feb 24 2021
. 2021.05.05 07:44:11 - OpenVPN > Windows version 10.0 (Windows 10 or greater) 64bit
. 2021.05.05 07:44:11 - OpenVPN > library versions: OpenSSL 1.1.1j  16 Feb 2021, LZO 2.10
. 2021.05.05 07:44:11 - OpenVPN > Outgoing Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2021.05.05 07:44:11 - OpenVPN > Outgoing Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2021.05.05 07:44:11 - OpenVPN > Incoming Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2021.05.05 07:44:11 - OpenVPN > Incoming Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2021.05.05 07:44:11 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]213.152.162.7:80
. 2021.05.05 07:44:11 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144]
. 2021.05.05 07:44:11 - OpenVPN > UDP link local: (not bound)
. 2021.05.05 07:44:11 - OpenVPN > UDP link remote: [AF_INET]213.152.162.7:80
. 2021.05.05 07:44:44 - OpenVPN > [UNDEF] Inactivity timeout (--ping-exit), exiting
. 2021.05.05 07:44:44 - OpenVPN > SIGTERM received, sending exit notification to peer
. 2021.05.05 07:44:49 - OpenVPN > SIGTERM[soft,exit-with-notification] received, process exiting
! 2021.05.05 07:44:49 - Disconnecting
. 2021.05.05 07:44:49 - Connection terminated.
I 2021.05.05 07:44:52 - Checking authorization ...
! 2021.05.05 07:44:52 - Connecting to Castor (Belgium, Brussels)
. 2021.05.05 07:44:52 - OpenVPN > OpenVPN 2.5.1 x86_64-w64-mingw32 [SSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Feb 24 2021
. 2021.05.05 07:44:52 - OpenVPN > Windows version 10.0 (Windows 10 or greater) 64bit
. 2021.05.05 07:44:52 - OpenVPN > library versions: OpenSSL 1.1.1j  16 Feb 2021, LZO 2.10
. 2021.05.05 07:44:52 - OpenVPN > Outgoing Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2021.05.05 07:44:52 - OpenVPN > Outgoing Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2021.05.05 07:44:52 - OpenVPN > Incoming Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2021.05.05 07:44:52 - OpenVPN > Incoming Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2021.05.05 07:44:52 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]91.207.57.117:80
. 2021.05.05 07:44:52 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144]
. 2021.05.05 07:44:52 - OpenVPN > UDP link local: (not bound)
. 2021.05.05 07:44:52 - OpenVPN > UDP link remote: [AF_INET]91.207.57.117:80
. 2021.05.05 07:45:24 - OpenVPN > [UNDEF] Inactivity timeout (--ping-exit), exiting
. 2021.05.05 07:45:24 - OpenVPN > SIGTERM received, sending exit notification to peer
. 2021.05.05 07:45:29 - OpenVPN > SIGTERM[soft,exit-with-notification] received, process exiting
! 2021.05.05 07:45:29 - Disconnecting
. 2021.05.05 07:45:29 - Connection terminated.
I 2021.05.05 07:45:32 - Checking authorization ...
! 2021.05.05 07:45:32 - Connecting to Zibal (Netherlands, Alblasserdam)
. 2021.05.05 07:45:32 - OpenVPN > OpenVPN 2.5.1 x86_64-w64-mingw32 [SSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Feb 24 2021
. 2021.05.05 07:45:32 - OpenVPN > Windows version 10.0 (Windows 10 or greater) 64bit
. 2021.05.05 07:45:32 - OpenVPN > library versions: OpenSSL 1.1.1j  16 Feb 2021, LZO 2.10
. 2021.05.05 07:45:32 - OpenVPN > Outgoing Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2021.05.05 07:45:32 - OpenVPN > Outgoing Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2021.05.05 07:45:32 - OpenVPN > Incoming Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2021.05.05 07:45:32 - OpenVPN > Incoming Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2021.05.05 07:45:32 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]213.152.161.151:80
. 2021.05.05 07:45:32 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144]
. 2021.05.05 07:45:32 - OpenVPN > UDP link local: (not bound)
. 2021.05.05 07:45:32 - OpenVPN > UDP link remote: [AF_INET]213.152.161.151:80

Edited ... by OpenSourcerer
Apply LOG format to system report

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I sense some problem with the TAP driver. Uninstall the current one, reboot and use the tap-install.exe binary in Eddie directory to reinstall it. Restart Windows after that again.
Or simply let Eddie do that.


NOT AN AIRVPN TEAM MEMBER. USE TICKETS FOR PROFESSIONAL SUPPORT.

LZ1's New User Guide to AirVPN « Plenty of stuff for advanced users, too!

Want to contact me directly? All relevant methods are on my About me page.

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Posted ... (edited)

I did that (uninstalled TAP driver + installed the Eddie one), but same problem persists. I cannot connect, no matter what.

Edited ... by fonque

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On 5/5/2021 at 7:55 AM, fonque said:

. 2021.05.05 07:43:12 - Profile path: C:\Users\fonque\AppData\Local\Eddie\default.profile


Hm, okay. Can you please rename this file to something.else, then try again with default settings?

NOT AN AIRVPN TEAM MEMBER. USE TICKETS FOR PROFESSIONAL SUPPORT.

LZ1's New User Guide to AirVPN « Plenty of stuff for advanced users, too!

Want to contact me directly? All relevant methods are on my About me page.

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13 hours ago, fonque said:

So basically, I should ask for a refund, right?


Did you try contacting professional support via ticket before writing that? Anyone can register on the forums and start posting, they're under no obligation to help you whatsoever.
And sometimes people forget there was a conversation going on, especially because they don't get paid for their time. Murmuring something about a refund in an attempt so scare someone is utterly pointless here.

So my answer to your question is easy: Do what you want. If it's a refund you want and it is within the ToS, you will get your refund.

NOT AN AIRVPN TEAM MEMBER. USE TICKETS FOR PROFESSIONAL SUPPORT.

LZ1's New User Guide to AirVPN « Plenty of stuff for advanced users, too!

Want to contact me directly? All relevant methods are on my About me page.

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I thought this was the way to get support... All the rest are just your own assumptions.

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