how to turn off popup window for spooky halloween deals

[stevewasabi69lol 0]

when i start Eddie, I always get a pop-up advertisement for spooky halloween deals.
i click OK button to close the popup, but it does not stop the pop-up from happening next time i open eddie.

here is log.

. 2020.11.26 11:33:41 - Eddie version: 2.16.3 / windows_x64, System: Windows, Name: Windows 7 Professional, Version: Microsoft Windows NT 6.1.7601 Service Pack 1, Mono/.Net: v2.0.50727
. 2020.11.26 11:33:41 - Reading options from C:\Users\parent\AppData\Local\AirVPN\default.xml
. 2020.11.26 11:33:42 - Command line arguments (1): path="home"
. 2020.11.26 11:33:42 - Profile path: C:\Users\parent\AppData\Local\AirVPN\default.xml
. 2020.11.26 11:33:45 - OpenVPN Driver - TAP-Windows Adapter V9, version 9.21.2
. 2020.11.26 11:33:45 - OpenVPN - Version: 2.4.6 - OpenSSL 1.1.0h  27 Mar 2018, LZO 2.10 (C:\Program Files\AirVPN\openvpn.exe)
. 2020.11.26 11:33:45 - SSH - Version: plink 0.67 (C:\Program Files\AirVPN\plink.exe)
. 2020.11.26 11:33:45 - SSL - Version: stunnel 5.40 (C:\Program Files\AirVPN\stunnel.exe)
. 2020.11.26 11:33:45 - curl - Version: 7.54.1 (C:\Program Files\AirVPN\curl.exe)
. 2020.11.26 11:33:45 - Certification Authorities: C:\Program Files\AirVPN\res\cacert.pem
W 2020.11.26 11:33:46 - Recovery. Unexpected crash?
. 2020.11.26 11:33:46 - Routes, remove 184.75.221.163 for gateway 10.9.54.1 failed: The route deletion failed: Element not found
. 2020.11.26 11:33:46 - Routes, remove 213.152.161.10 for gateway 10.10.110.1 failed: The route deletion failed: Element not found
. 2020.11.26 11:33:46 - Routes, remove 213.152.161.85 for gateway 10.19.238.1 failed: The route deletion failed: Element not found
! 2020.11.26 11:33:46 - Activation of Network Lock - Windows Filtering Platform
. 2020.11.26 11:33:46 - Updating systems & servers data ...
W 2020.11.26 11:33:46 - Spooky Halloween Deals! Not a trick but a treat! Save up to 74%
I 2020.11.26 11:33:47 - Ready
. 2020.11.26 11:33:47 - Systems & servers data update completed



how can i stop this popup from being displayed?

thank you

[Staff 9969]

@stevewasabi69lol

Hello!

That's unexpected: it must be a bug in version 2.16.3 because servers have not been sending Halloween banner since weeks ago (now they send Black Friday promo banner). You can either upgrade to latest Eddie 2.19 (but you might have issues with Windows 7) or you can just delete all the files in C:\Users\parent\AppData\Local\AirVPN\ while Eddie is not running. At the next run you will need to re-enter your credentials and any custom setting.

Kind regards
 

[uberg33k 0]

Is there a way yo turn off any and all advertising popups from this service? 
I want the VPN service and I want to keep all of my custom settings. It seems quite inconvenient for us as customers to have to delete and reconfigure because of a advertising BUG. 

Edited ... by uberg33k
Adding

[OpenSourcerer 1435]

1 hour ago, uberg33k said:

Is there a way yo turn off any and all advertising popups from this service? 

Eddie Preferences > UI > Skip promotional messages

[uberg33k 0]

OpenSourcerer

I do not see that as an available option

[OpenSourcerer 1435]

Then upgrade to at least Eddie 2.18.9. There's a chance all your troubles will be over with