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Hi there!

I'm having a number of issues with the Eddie client in Windows 10 that I'm hoping are fixable with the right settings, but I'm new to VPNs so I need a bit of help!

Firstly, I can't get Eddie to start up correctly on Windows boot - when it starts up it asks for administrator privileges. I don't want to have to manually provide these every single time I turn on my computer - it there a way to make Eddie run transparently in the system tray without asking for attention?

Secondly, it takes anywhere between 30-45 seconds to connect to a server which is unacceptably slow. Most of this time seems to be checking the IPv6 route. Is there a way to speed this up? (NordVPN, by comparison, would connect in 1-2 seconds).

Thirdly, the app takes about the same amount of time to disconnect and close. Is there a way to speed that up? It also frequently blocks shutdown.

Fourthly, the network lock only seems to work when the client is running, meaning my IP will leak when my computer boots before Eddie starts. Does anyone know of a good way to make the network lock to the VPN always, all the time (e.g tips on how to do this with Windows firewall?).

Fifthly, Eddie starts last of all my startup programs. Is there a way to adjust the order so that it is the first thing that starts up on boot?

Thanks in advance

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7 hours ago, Jeremiah Rose said:

Firstly, I can't get Eddie to start up correctly on Windows boot - when it starts up it asks for administrator privileges. I don't want to have to manually provide these every single time I turn on my computer - it there a way to make Eddie run transparently in the system tray without asking for attention?


On Linux, in Eddie Preferences > General, there is an option to "Don't ask elevation every run". I don't know if there is such an option in Windows, please look there.
 
7 hours ago, Jeremiah Rose said:

Secondly, it takes anywhere between 30-45 seconds to connect to a server which is unacceptably slow. Most of this time seems to be checking the IPv6 route. Is there a way to speed this up? (NordVPN, by comparison, would connect in 1-2 seconds).

Thirdly, the app takes about the same amount of time to disconnect and close. Is there a way to speed that up? It also frequently blocks shutdown.


We might answer these with more info. Fully connect, then disconnect. After that, click the lifebelt icon in Logs tab and paste or upload the output here.
 
7 hours ago, Jeremiah Rose said:

Fourthly, the network lock only seems to work when the client is running, meaning my IP will leak when my computer boots before Eddie starts. Does anyone know of a good way to make the network lock to the VPN always, all the time (e.g tips on how to do this with Windows firewall?).


Of course, NetLock only works with Eddie running, that's by design. Can't remember if we ever had someone do a permanent NetLock with Windows Filtering Platform, but it definitely was done successfully with Windows Firewall and COMODO. For example here:
7 hours ago, Jeremiah Rose said:

Fifthly, Eddie starts last of all my startup programs. Is there a way to adjust the order so that it is the first thing that starts up on boot?


Not aware of any way of doing this with native tools, but then again, I Am Not A Windows User™. The internet suggests setting up scripts to execute things in the order you want, but the script will most likely be started as late as Eddie would.

» I am not an AirVPN team member. All opinions are my own and are not to be considered official. Only the AirVPN Staff account should be viewed as such.

» The forums is a place where you can ask questions to the community. You are not entitled to guaranteed answer times. Answer quality may vary, too. If you need professional support, please create tickets.

» If you're new, take some time to read LZ1's New User Guide to AirVPN. On questions, use the search function first. On errors, search for the error message instead.

» If you choose to create a new thread, keep in mind that we don't know your setup. Give info about it. Never forget the OpenVPN logs or, for Eddie, the support file (Logs > lifebelt icon).

» The community kindly asks you to not set up Tor exit relays when connected to AirVPN. Their IP addresses are subject to restrictions and these are relayed to all users of the affected servers.

 

» Furthermore, I propose that your paranoia is to be destroyed. If you overdo privacy, chances are you will be unique amond the mass again.

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Thanks Giganerd for the very helpful reply!

"Don't ask elevation every run" worked and now Eddie does start up quietly! Do you know if there is a way to disable the splash screen as well?

I will look into the post you linked RE firewall rules, thank you.

In regards to the slow connection time, here is my connect/disconnect log. Is there anything in there that indicates a problem?
 

. 2020.09.06 09:08:49 - Eddie version: 2.18.9 / windows_x64, System: Windows, Name: Windows 10 Home, Version: Microsoft Windows NT 10.0.19041.0, Mono/.Net: v4.0.30319
. 2020.09.06 09:08:49 - Command line arguments (0):
. 2020.09.06 09:08:52 - Profile path: C:\Users\Jeremiah\AppData\Local\Eddie\default.profile
. 2020.09.06 09:08:52 - Reading options from C:\Users\Jeremiah\AppData\Local\Eddie\default.profile
. 2020.09.06 09:08:55 - Tun Driver - 0901: 9.24.2; wintun: Not found
. 2020.09.06 09:08:55 - OpenVPN - Version: 2.4.8 - OpenSSL 1.1.0l  10 Sep 2019, LZO 2.10 (C:\Program Files\AirVPN\openvpn.exe)
. 2020.09.06 09:08:55 - SSH - Version: plink 0.67 (C:\Program Files\AirVPN\plink.exe)
. 2020.09.06 09:08:55 - SSL - Version: stunnel 5.40 (C:\Program Files\AirVPN\stunnel.exe)
. 2020.09.06 09:08:55 - curl - Version: 7.68.0 (C:\Program Files\AirVPN\curl.exe)
! 2020.09.06 09:08:55 - Activation of Network Lock - Windows Filtering Platform
I 2020.09.06 09:08:56 - Ready
. 2020.09.06 09:08:57 - Collect information about AirVPN completed
I 2020.09.06 09:08:58 - Session starting.
I 2020.09.06 09:08:58 - Checking authorization ...
! 2020.09.06 09:08:59 - Connecting to Acamar (United States of America, Miami)
. 2020.09.06 09:08:59 - OpenVPN > OpenVPN 2.4.8 i686-w64-mingw32 [SSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Oct 31 2019
. 2020.09.06 09:08:59 - OpenVPN > Windows version 6.2 (Windows 8 or greater) 64bit
. 2020.09.06 09:08:59 - OpenVPN > library versions: OpenSSL 1.1.0l  10 Sep 2019, LZO 2.10
. 2020.09.06 09:08:59 - OpenVPN > Outgoing Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2020.09.06 09:08:59 - OpenVPN > Outgoing Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2020.09.06 09:08:59 - OpenVPN > Incoming Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2020.09.06 09:08:59 - OpenVPN > Incoming Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2020.09.06 09:08:59 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]173.44.55.157:443
. 2020.09.06 09:08:59 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144]
. 2020.09.06 09:08:59 - OpenVPN > UDP link local: (not bound)
. 2020.09.06 09:08:59 - OpenVPN > UDP link remote: [AF_INET]173.44.55.157:443
. 2020.09.06 09:08:59 - Collect information about AirVPN completed
. 2020.09.06 09:09:00 - OpenVPN > TLS: Initial packet from [AF_INET]173.44.55.157:443, sid=8a423def 8b281eb4
. 2020.09.06 09:09:00 - OpenVPN > VERIFY OK: depth=1, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=airvpn.org CA, emailAddress=info@airvpn.org
. 2020.09.06 09:09:00 - OpenVPN > VERIFY KU OK
. 2020.09.06 09:09:00 - OpenVPN > Validating certificate extended key usage
. 2020.09.06 09:09:00 - OpenVPN > ++ Certificate has EKU (str) TLS Web Server Authentication, expects TLS Web Server Authentication
. 2020.09.06 09:09:00 - OpenVPN > VERIFY EKU OK
. 2020.09.06 09:09:00 - OpenVPN > VERIFY OK: depth=0, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=Acamar, emailAddress=info@airvpn.org
. 2020.09.06 09:09:01 - OpenVPN > Control Channel: TLSv1.2, cipher TLSv1.2 DHE-RSA-AES256-GCM-SHA384, 4096 bit RSA
. 2020.09.06 09:09:01 - OpenVPN > [Acamar] Peer Connection Initiated with [AF_INET]173.44.55.157:443
. 2020.09.06 09:09:02 - OpenVPN > SENT CONTROL [Acamar]: 'PUSH_REQUEST' (status=1)
. 2020.09.06 09:09:02 - OpenVPN > PUSH: Received control message: 'PUSH_REPLY,comp-lzo no,redirect-gateway ipv6 def1 bypass-dhcp,dhcp-option DNS 10.4.94.1,dhcp-option DNS6 fde6:7a:7d20:5e::1,tun-ipv6,route-gateway 10.4.94.1,topology subnet,ping 10,ping-restart 60,ifconfig-ipv6 fde6:7a:7d20:5e::10a2/64 fde6:7a:7d20:5e::1,ifconfig 10.4.94.164 255.255.255.0,peer-id 1,cipher AES-256-GCM'
. 2020.09.06 09:09:02 - OpenVPN > Pushed option removed by filter: 'redirect-gateway ipv6 def1 bypass-dhcp'
. 2020.09.06 09:09:02 - OpenVPN > OPTIONS IMPORT: timers and/or timeouts modified
. 2020.09.06 09:09:02 - OpenVPN > OPTIONS IMPORT: compression parms modified
. 2020.09.06 09:09:02 - OpenVPN > OPTIONS IMPORT: --ifconfig/up options modified
. 2020.09.06 09:09:02 - OpenVPN > OPTIONS IMPORT: route-related options modified
. 2020.09.06 09:09:02 - OpenVPN > OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified
. 2020.09.06 09:09:02 - OpenVPN > OPTIONS IMPORT: peer-id set
. 2020.09.06 09:09:02 - OpenVPN > OPTIONS IMPORT: adjusting link_mtu to 1625
. 2020.09.06 09:09:02 - OpenVPN > OPTIONS IMPORT: data channel crypto options modified
. 2020.09.06 09:09:02 - OpenVPN > Data Channel: using negotiated cipher 'AES-256-GCM'
. 2020.09.06 09:09:02 - OpenVPN > Outgoing Data Channel: Cipher 'AES-256-GCM' initialized with 256 bit key
. 2020.09.06 09:09:02 - OpenVPN > Incoming Data Channel: Cipher 'AES-256-GCM' initialized with 256 bit key
. 2020.09.06 09:09:02 - OpenVPN > interactive service msg_channel=0
. 2020.09.06 09:09:02 - OpenVPN > ROUTE_GATEWAY 192.168.0.1/255.255.255.0 I=6 HWADDR=f4:63:1f:e2:a0:ed
. 2020.09.06 09:09:02 - OpenVPN > GDG6: remote_host_ipv6=n/a
. 2020.09.06 09:09:02 - OpenVPN > NOTE: GetBestInterfaceEx returned error: Element not found.   (code=1168)
. 2020.09.06 09:09:02 - OpenVPN > ROUTE6: default_gateway=UNDEF
. 2020.09.06 09:09:02 - OpenVPN > open_tun
. 2020.09.06 09:09:03 - OpenVPN > TAP-WIN32 device [Local Area Connection] opened: \\.\Global\{2F47B9AC-1B71-425A-B375-8958758F5BBA}.tap
. 2020.09.06 09:09:03 - OpenVPN > TAP-Windows Driver Version 9.24
. 2020.09.06 09:09:03 - OpenVPN > Set TAP-Windows TUN subnet mode network/local/netmask = 10.4.94.0/10.4.94.164/255.255.255.0 [SUCCEEDED]
. 2020.09.06 09:09:03 - OpenVPN > Notified TAP-Windows driver to set a DHCP IP/netmask of 10.4.94.164/255.255.255.0 on interface {2F47B9AC-1B71-425A-B375-8958758F5BBA} [DHCP-serv: 10.4.94.254, lease-time: 31536000]
. 2020.09.06 09:09:03 - OpenVPN > Successful ARP Flush on interface [9] {2F47B9AC-1B71-425A-B375-8958758F5BBA}
. 2020.09.06 09:09:03 - OpenVPN > NETSH: C:\WINDOWS\system32\netsh.exe interface ipv6 set address interface=9 fde6:7a:7d20:5e::10a2 store=active
. 2020.09.06 09:09:05 - OpenVPN > NETSH: C:\WINDOWS\system32\netsh.exe interface ipv6 set dns Local Area Connection static fde6:7a:7d20:5e::1 validate=no
. 2020.09.06 09:09:05 - OpenVPN > add_route_ipv6(fde6:7a:7d20:5e::/64 -> fde6:7a:7d20:5e::10a2 metric 0) dev Local Area Connection
. 2020.09.06 09:09:05 - OpenVPN > C:\WINDOWS\system32\netsh.exe interface ipv6 add route fde6:7a:7d20:5e::/64 interface=9 fe80::8 store=active
. 2020.09.06 09:09:05 - OpenVPN > env_block: add PATH=C:\WINDOWS\System32;C:\WINDOWS;C:\WINDOWS\System32\Wbem
. 2020.09.06 09:09:10 - OpenVPN > TEST ROUTES: 1/1 succeeded len=0 ret=1 a=0 u/d=up
. 2020.09.06 09:09:10 - OpenVPN > C:\WINDOWS\system32\route.exe ADD 173.44.55.157 MASK 255.255.255.255 192.168.0.1
. 2020.09.06 09:09:10 - OpenVPN > ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=50 and dwForwardType=4
. 2020.09.06 09:09:10 - OpenVPN > Route addition via IPAPI succeeded [adaptive]
. 2020.09.06 09:09:10 - OpenVPN > C:\WINDOWS\system32\route.exe ADD 0.0.0.0 MASK 128.0.0.0 10.4.94.1
. 2020.09.06 09:09:10 - OpenVPN > ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=25 and dwForwardType=4
. 2020.09.06 09:09:10 - OpenVPN > Route addition via IPAPI succeeded [adaptive]
. 2020.09.06 09:09:10 - OpenVPN > C:\WINDOWS\system32\route.exe ADD 128.0.0.0 MASK 128.0.0.0 10.4.94.1
. 2020.09.06 09:09:10 - OpenVPN > ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=25 and dwForwardType=4
. 2020.09.06 09:09:10 - OpenVPN > Route addition via IPAPI succeeded [adaptive]
. 2020.09.06 09:09:10 - OpenVPN > add_route_ipv6(::/3 -> fde6:7a:7d20:5e::1 metric -1) dev Local Area Connection
. 2020.09.06 09:09:10 - OpenVPN > C:\WINDOWS\system32\netsh.exe interface ipv6 add route ::/3 interface=9 fe80::8 store=active
. 2020.09.06 09:09:10 - OpenVPN > env_block: add PATH=C:\WINDOWS\System32;C:\WINDOWS;C:\WINDOWS\System32\Wbem
. 2020.09.06 09:09:10 - OpenVPN > add_route_ipv6(2000::/4 -> fde6:7a:7d20:5e::1 metric -1) dev Local Area Connection
. 2020.09.06 09:09:10 - OpenVPN > C:\WINDOWS\system32\netsh.exe interface ipv6 add route 2000::/4 interface=9 fe80::8 store=active
. 2020.09.06 09:09:10 - OpenVPN > env_block: add PATH=C:\WINDOWS\System32;C:\WINDOWS;C:\WINDOWS\System32\Wbem
. 2020.09.06 09:09:10 - OpenVPN > add_route_ipv6(3000::/4 -> fde6:7a:7d20:5e::1 metric -1) dev Local Area Connection
. 2020.09.06 09:09:10 - OpenVPN > C:\WINDOWS\system32\netsh.exe interface ipv6 add route 3000::/4 interface=9 fe80::8 store=active
. 2020.09.06 09:09:10 - OpenVPN > env_block: add PATH=C:\WINDOWS\System32;C:\WINDOWS;C:\WINDOWS\System32\Wbem
. 2020.09.06 09:09:10 - OpenVPN > add_route_ipv6(fc00::/7 -> fde6:7a:7d20:5e::1 metric -1) dev Local Area Connection
. 2020.09.06 09:09:10 - OpenVPN > C:\WINDOWS\system32\netsh.exe interface ipv6 add route fc00::/7 interface=9 fe80::8 store=active
. 2020.09.06 09:09:10 - OpenVPN > env_block: add PATH=C:\WINDOWS\System32;C:\WINDOWS;C:\WINDOWS\System32\Wbem
. 2020.09.06 09:09:10 - Interface Local Area Connection metric changed from Automatic to 3, layer IPv4
. 2020.09.06 09:09:10 - Interface Local Area Connection metric changed from Automatic to 3, layer IPv6
. 2020.09.06 09:09:10 - DNS leak protection with packet filtering enabled.
. 2020.09.06 09:09:10 - Routes, added a new route, 173.44.55.155 for gateway 10.4.94.1
. 2020.09.06 09:09:10 - Routes, added a new route, 2607:ff48:aa81:200:89bd:a0e5:6626:b661 for gateway fde6:7a:7d20:5e::1
. 2020.09.06 09:09:10 - Flushing DNS
I 2020.09.06 09:09:11 - Checking route IPv4
I 2020.09.06 09:09:12 - Checking route IPv6
I 2020.09.06 09:09:17 - Checking DNS
! 2020.09.06 09:09:18 - Connected.
. 2020.09.06 09:09:18 - OpenVPN > Initialization Sequence Completed
! 2020.09.06 09:14:08 - Disconnecting
. 2020.09.06 09:14:08 - Routes, removed a route previously added, 173.44.55.155 for gateway 10.4.94.1
. 2020.09.06 09:14:08 - Routes, removed a route previously added, 2607:ff48:aa81:200:89bd:a0e5:6626:b661 for gateway fde6:7a:7d20:5e::1
. 2020.09.06 09:14:08 - Sending soft termination signal
. 2020.09.06 09:14:12 - OpenVPN > SIGTERM received, sending exit notification to peer
. 2020.09.06 09:14:13 - OpenVPN > C:\WINDOWS\system32\route.exe DELETE 173.44.55.157 MASK 255.255.255.255 192.168.0.1
. 2020.09.06 09:14:13 - OpenVPN > Route deletion via IPAPI succeeded [adaptive]
. 2020.09.06 09:14:13 - OpenVPN > C:\WINDOWS\system32\route.exe DELETE 0.0.0.0 MASK 128.0.0.0 10.4.94.1
. 2020.09.06 09:14:13 - OpenVPN > Route deletion via IPAPI succeeded [adaptive]
. 2020.09.06 09:14:13 - OpenVPN > C:\WINDOWS\system32\route.exe DELETE 128.0.0.0 MASK 128.0.0.0 10.4.94.1
. 2020.09.06 09:14:13 - OpenVPN > Route deletion via IPAPI succeeded [adaptive]
. 2020.09.06 09:14:13 - OpenVPN > delete_route_ipv6(::/3)
. 2020.09.06 09:14:13 - OpenVPN > C:\WINDOWS\system32\netsh.exe interface ipv6 delete route ::/3 interface=9 fe80::8 store=active
. 2020.09.06 09:14:13 - OpenVPN > env_block: add PATH=C:\WINDOWS\System32;C:\WINDOWS;C:\WINDOWS\System32\Wbem
. 2020.09.06 09:14:13 - OpenVPN > delete_route_ipv6(2000::/4)
. 2020.09.06 09:14:13 - OpenVPN > C:\WINDOWS\system32\netsh.exe interface ipv6 delete route 2000::/4 interface=9 fe80::8 store=active
. 2020.09.06 09:14:13 - OpenVPN > env_block: add PATH=C:\WINDOWS\System32;C:\WINDOWS;C:\WINDOWS\System32\Wbem
. 2020.09.06 09:14:13 - OpenVPN > delete_route_ipv6(3000::/4)
. 2020.09.06 09:14:13 - OpenVPN > C:\WINDOWS\system32\netsh.exe interface ipv6 delete route 3000::/4 interface=9 fe80::8 store=active
. 2020.09.06 09:14:13 - OpenVPN > env_block: add PATH=C:\WINDOWS\System32;C:\WINDOWS;C:\WINDOWS\System32\Wbem
. 2020.09.06 09:14:13 - OpenVPN > delete_route_ipv6(fc00::/7)
. 2020.09.06 09:14:13 - OpenVPN > C:\WINDOWS\system32\netsh.exe interface ipv6 delete route fc00::/7 interface=9 fe80::8 store=active
. 2020.09.06 09:14:13 - OpenVPN > env_block: add PATH=C:\WINDOWS\System32;C:\WINDOWS;C:\WINDOWS\System32\Wbem
. 2020.09.06 09:14:13 - OpenVPN > Closing TUN/TAP interface
. 2020.09.06 09:14:13 - OpenVPN > delete_route_ipv6(fde6:7a:7d20:5e::/64)
. 2020.09.06 09:14:13 - OpenVPN > C:\WINDOWS\system32\netsh.exe interface ipv6 delete route fde6:7a:7d20:5e::/64 interface=9 fe80::8 store=active
. 2020.09.06 09:14:14 - OpenVPN > NETSH: C:\WINDOWS\system32\netsh.exe interface ipv6 delete address Local Area Connection fde6:7a:7d20:5e::10a2 store=active
. 2020.09.06 09:14:15 - OpenVPN > NETSH: C:\WINDOWS\system32\netsh.exe interface ipv6 delete dns Local Area Connection all
. 2020.09.06 09:14:15 - OpenVPN > TAP: DHCP address released
. 2020.09.06 09:14:15 - OpenVPN > SIGTERM[soft,exit-with-notification] received, process exiting
. 2020.09.06 09:14:15 - Connection terminated.
. 2020.09.06 09:14:15 - DNS leak protection with packet filtering disabled.
. 2020.09.06 09:14:15 - Interface Local Area Connection metric restored from 3 to Automatic, layer IPv4
. 2020.09.06 09:14:15 - Interface Local Area Connection metric restored from 3 to Automatic, layer IPv6
. 2020.09.06 09:14:15 - Flushing DNS
! 2020.09.06 09:14:15 - Session terminated.

 

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9 hours ago, Jeremiah Rose said:

"Don't ask elevation every run" worked and now Eddie does start up quietly! Do you know if there is a way to disable the splash screen as well?


There is no way of doing so.
 
9 hours ago, Jeremiah Rose said:

In regards to the slow connection time, here is my connect/disconnect log. Is there anything in there that indicates a problem?


Your connect took 20 seconds and your disconnect 7 this time. It hangs mostly on TEST ROUTES (5 seconds) and on IPv6 route checking (5 seconds), rest is pretty much normal. I'd say this is bearable. The disconnect time is okay.
Please post another system file if you come close to the 30-45 seconds you mentioned.

» I am not an AirVPN team member. All opinions are my own and are not to be considered official. Only the AirVPN Staff account should be viewed as such.

» The forums is a place where you can ask questions to the community. You are not entitled to guaranteed answer times. Answer quality may vary, too. If you need professional support, please create tickets.

» If you're new, take some time to read LZ1's New User Guide to AirVPN. On questions, use the search function first. On errors, search for the error message instead.

» If you choose to create a new thread, keep in mind that we don't know your setup. Give info about it. Never forget the OpenVPN logs or, for Eddie, the support file (Logs > lifebelt icon).

» The community kindly asks you to not set up Tor exit relays when connected to AirVPN. Their IP addresses are subject to restrictions and these are relayed to all users of the affected servers.

 

» Furthermore, I propose that your paranoia is to be destroyed. If you overdo privacy, chances are you will be unique amond the mass again.

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Posted ... (edited)

The problems are intermittent unfortunately, which can make identifying and resolving them difficult. However, the issues, while intermittent, are very bad.

For example, this morning when I started up my computer Eddie froze on "Connect with daemon for system privileges". It did not prompt for administrator privileges and simply hung there (for 5+ minutes) until I killed it with task manager. Then Eddie would not connect when I started it manually, forcing me to restart my computer. This seems to be happening maybe once every 3-4 boots, even with "Don't ask elevation every run". Does anyone know what might be causing these problems and how to debug them? Is there a way to access the log if the main window is unable to load?

I am running a brand new Huawei Matebook using Windows 10 version 2004.

Edited ... by Jeremiah Rose
typo

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16 hours ago, Jeremiah Rose said:

Is there a way to access the log if the main window is unable to load?


Start via terminal/cmd/PowerShell. Eddie prints its own log to shell output along with .NET/Mono errors where you can copy it if needed. Start a PowerShell, then:

> cd C:\path\to\eddie\install\directory
> ./eddie-ui.exe


Generally, be sure to keep everything updated. Huawei system updates (drivers, UEFI and the like), Windows Update, etc. You could also try deleting the default.profile file in %APPDATA% (enter it like this into Explorer). The directory is either AirVPN or Eddie, I'm not sure.

» I am not an AirVPN team member. All opinions are my own and are not to be considered official. Only the AirVPN Staff account should be viewed as such.

» The forums is a place where you can ask questions to the community. You are not entitled to guaranteed answer times. Answer quality may vary, too. If you need professional support, please create tickets.

» If you're new, take some time to read LZ1's New User Guide to AirVPN. On questions, use the search function first. On errors, search for the error message instead.

» If you choose to create a new thread, keep in mind that we don't know your setup. Give info about it. Never forget the OpenVPN logs or, for Eddie, the support file (Logs > lifebelt icon).

» The community kindly asks you to not set up Tor exit relays when connected to AirVPN. Their IP addresses are subject to restrictions and these are relayed to all users of the affected servers.

 

» Furthermore, I propose that your paranoia is to be destroyed. If you overdo privacy, chances are you will be unique amond the mass again.

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On 9/4/2020 at 9:51 PM, Jeremiah Rose said:

Fifthly, Eddie starts last of all my startup programs. Is there a way to adjust the order so that it is the first thing that starts up on boot?


For Win10, my Eddie setting Activate Network Lock at Startup caused connection failed errors for an email and text messaging program. Instead of looking for Eddie to start first, I worked through this in reverse. I used the Task Scheduler to set a 2 minute start delay for the programs after Win10 startup. On the Triggers tab: At Startup>Edit (if the task already exists) >Advanced>Delay Task for: 2 minutes.

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