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umanoid

Plex server on NAS remote access problems

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This is something Ive been trying to figure out for ages but despite revisiting over the last few days  I still cant access my plex  server using AirVPN.
I have AirVPN setup on my router and the NAS (running plex server) is set to route through the VPN. I connected  to AirVPN client area and set up a port  to forward to the plex server. I also input a DDNS name because the server will likely change periodically. When I click on "TEST" nothing happens no red light no green light . My Plex server is showing the IP of the AirVPN server (public). When I try and connect it drops almost immediately. I have no port forward setup on the router because in the AirVPN instruction it says not too.
Is there something else I should be doing ?
All help appreciated.

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What you're trying to do now is to connect to Plex running on the router, but Plex is running on a device behind it. So you must somehow direct connections to the device actually running Plex. You can do that through port forwarding.
 

5 minutes ago, umanoid said:

I have no port forward setup on the router because in the AirVPN instruction it says not too.


This is true for connections from the internet to Plex, i.e., if someone uses your ISP IP to connect to it. Think of the AirVPN server as a NAT router here: Someone first connects to its exit IP and is forwarded to your router. Now the connection on that port on the router must be forwarded to the actual device running Plex.

» I am not an AirVPN team member. All opinions are my own and are not to be considered official. Only the AirVPN Staff account should be viewed as such.

» The forums is a place where you can ask questions to the community. You are not entitled to guaranteed answer times. Answer quality may vary, too. If you need professional support, please create tickets.

» If you're new, take some time to read LZ1's New User Guide to AirVPN. On questions, use the search function first. On errors, search for the error message instead.

» If you choose to create a new thread, keep in mind that we don't know your setup. Give info about it. Never forget the OpenVPN logs or, for Eddie, the support file (Logs > lifebelt icon).

» The community kindly asks you to not set up Tor exit relays when connected to AirVPN. Their IP addresses are subject to restrictions and these are relayed to all users of the affected servers.

 

» Furthermore, I propose that your paranoia is to be destroyed. If you overdo privacy, chances are you will be unique amond the mass again.

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Ok Thanks, So I do forward the port I've set up in AirVPN to Plex port 32400 in the router.
Having just tried that it still doesnt work unfortunately.

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19 minutes ago, umanoid said:

Having just tried that it still doesnt work unfortunately.


Well, I can't help you further here. You can troubleshoot connections with netcat, though. Given the ability to work on a command line on both router and NAS you could try this:

$ nc -lv 0.0.0.0 9000


Replace 9000 with the port you want to check a connection to. If you now trigger a port check on AirVPN for example, it should turn green and netcat should output:

Connection received on localhost 9000


If not, you know where it's stuck.

» I am not an AirVPN team member. All opinions are my own and are not to be considered official. Only the AirVPN Staff account should be viewed as such.

» The forums is a place where you can ask questions to the community. You are not entitled to guaranteed answer times. Answer quality may vary, too. If you need professional support, please create tickets.

» If you're new, take some time to read LZ1's New User Guide to AirVPN. On questions, use the search function first. On errors, search for the error message instead.

» If you choose to create a new thread, keep in mind that we don't know your setup. Give info about it. Never forget the OpenVPN logs or, for Eddie, the support file (Logs > lifebelt icon).

» The community kindly asks you to not set up Tor exit relays when connected to AirVPN. Their IP addresses are subject to restrictions and these are relayed to all users of the affected servers.

 

» Furthermore, I propose that your paranoia is to be destroyed. If you overdo privacy, chances are you will be unique amond the mass again.

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