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ntropia

Client stuck on "Waiting for latency tests..."

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I am using Eddie v2.18.9 on Kubuntu 18.04.4, and when I try to connect, the GUI gets stuck on "Waiting for latency tests".
One workaround I found is to try connecting and disconnecting again multiple times, which seems to progressively reduce the number until it actually connects.
Although this doesn't work all the times, and it often get stuck at 17x servers to test.

Any suggestions on how to fix it?

Thanks!

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In ~/.config/eddie/, rename the default.profile file to something else, then relaunch Eddie and see if that fixes it.


» I am not an AirVPN team member. All opinions are my own and are not to be considered official. Only the AirVPN Staff account should be viewed as such.

» The forums is a place where you can ask questions to the community. You are not entitled to guaranteed answer times. Answer quality may vary, too. If you need professional support, please create tickets.

» If you're new, take some time to read LZ1's New User Guide to AirVPN. On questions, use the search function first. On errors, search for the error message instead.

» If you choose to create a new thread, keep in mind that we don't know your setup. Give info about it. Never forget the OpenVPN logs or, for Eddie, the support file (Logs > lifebelt icon).

» The community kindly asks you to not set up Tor exit relays when connected to AirVPN. Their IP addresses are subject to restrictions and these are relayed to all users of the affected servers.

 

» Furthermore, I propose that your paranoia is to be destroyed. If you overdo privacy, chances are you will be unique amond the mass again.

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Thanks Giganerd, got really busy at work and didn't have a chance to check this.
I do not have that file, actually.

Today I think it updated the list of servers, which increased (240+ servers?). Since I had some time I let it go and run all the latency tests, but after 45 mins it was still stuck at 24 servers to go and I had to stop it.
Is this something fixable?

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2 hours ago, ntropia said:

I do not have that file, actually.


Then look into the logs and see in the "Profile path" line where it is.

» I am not an AirVPN team member. All opinions are my own and are not to be considered official. Only the AirVPN Staff account should be viewed as such.

» The forums is a place where you can ask questions to the community. You are not entitled to guaranteed answer times. Answer quality may vary, too. If you need professional support, please create tickets.

» If you're new, take some time to read LZ1's New User Guide to AirVPN. On questions, use the search function first. On errors, search for the error message instead.

» If you choose to create a new thread, keep in mind that we don't know your setup. Give info about it. Never forget the OpenVPN logs or, for Eddie, the support file (Logs > lifebelt icon).

» The community kindly asks you to not set up Tor exit relays when connected to AirVPN. Their IP addresses are subject to restrictions and these are relayed to all users of the affected servers.

 

» Furthermore, I propose that your paranoia is to be destroyed. If you overdo privacy, chances are you will be unique amond the mass again.

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I could find the file either, and the system logs don't help much.
The closest I could get is a file  "~/.airvpn/default.xml", is that what you were referring to?
 

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That's an old format. You could try deleting that instead.


» I am not an AirVPN team member. All opinions are my own and are not to be considered official. Only the AirVPN Staff account should be viewed as such.

» The forums is a place where you can ask questions to the community. You are not entitled to guaranteed answer times. Answer quality may vary, too. If you need professional support, please create tickets.

» If you're new, take some time to read LZ1's New User Guide to AirVPN. On questions, use the search function first. On errors, search for the error message instead.

» If you choose to create a new thread, keep in mind that we don't know your setup. Give info about it. Never forget the OpenVPN logs or, for Eddie, the support file (Logs > lifebelt icon).

» The community kindly asks you to not set up Tor exit relays when connected to AirVPN. Their IP addresses are subject to restrictions and these are relayed to all users of the affected servers.

 

» Furthermore, I propose that your paranoia is to be destroyed. If you overdo privacy, chances are you will be unique amond the mass again.

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OK, I took some time to search thoroughly, and I found a default.profile file (by the way, in Linux is in /usr/lib/eddie-ui I believe because that's the location where it writes it when you run with sudo).
I renamed the file, and I am sure it's the one read at startup since now the GUI didn't know anything about my account, and I had to login from scratch.

First start, 7 minutes have gone waiting for the latency test for the first server.
I cancelled the check, waited a few seconds and restarted it.
Now it's 4 minutes on the 20th server.

Any suggestions on how to proceed? File a bug report? Burn incense to ancient internet protocol divinities?

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