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jx35552zza

ANSWERED Some servers not showing up on the server list (Eddie)

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Posted ... (edited)

Hello.

I recently looked for the newest servers (In hopes of finding one not being blocked yet by VPN blocklists).
Unfortunately the servers I saw recently added isn't on the list. I tried refreshing (With the button in the bottom right in the server list).
I also tried changing "Servers list update every" to "Every minute".
I also tried switching between Stable and Beta Update channels. Nu luck.

One of the servers I can't find is: https://airvpn.org/servers/alruba/

I also attached a screenshot of the country list.
The server I was looking for is in Estonia, which is not on the list.

Any suggestions to what I can try? :)

list.png

Edited ... by jx35552zza

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Check again, I've got Estonia and Alruba on the list.


» I am not an AirVPN team member. All opinions are my own and are not to be considered official. Only the AirVPN Staff account should be viewed as such.

» The forums is a place where you can ask questions to the community. You are not entitled to guaranteed answer times. Answer quality may vary, too. If you need professional support, please create tickets.

» If you're new, take some time to read LZ1's New User Guide to AirVPN. On questions, use the search function first. On errors, search for the error message instead.

» If you choose to create a new thread, keep in mind that we don't know your setup. Give info about it. Never forget the OpenVPN logs or, for Eddie, the support file (Logs > lifebelt icon).

» The community kindly asks you to not set up Tor exit relays when connected to AirVPN. Their IP addresses are subject to restrictions and these are relayed to all users of the affected servers.

 

» Furthermore, I propose that your paranoia is to be destroyed. If you overdo privacy, chances are you will be unique amond the mass again.

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Unfortunately they are not there..

I did try refreshing again. No luck. Neither with Stable or Beta servers.

I'd love to attach some logs, but the program begins not responding when I open the logs.. :/

logs.PNG

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I reinstalled Eddie, restarted my computer and managed to get a log file.

I had to be quick when getting the log, the "Not Responding" started shortly after I clicked the log button.

log.txt

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11 hours ago, jx35552zza said:

Unfortunately they are not there..


When contacting the bootstrap servers (where the information about servers are pulled from), something goes wrong, so it's forced to work with a cached version of the server list, which explains why you are not seeing the new servers.

Can you please try with a default profile? In C:\Users\User\AppData\Local\Eddie\, move the .profile file somewhere out of there (or rename it to something.else), then launch Eddie and simply Connect to recommended server.

The cryptic messages you get as seen in your screenshot are not supposed to be there. Eddie's support file is also not complete, terminated by that cryptic output. The info about routes and interfaces is missing completely, and therefore the log is also incomplete.

Are you by any chance running some firewall or antivirus?

» I am not an AirVPN team member. All opinions are my own and are not to be considered official. Only the AirVPN Staff account should be viewed as such.

» The forums is a place where you can ask questions to the community. You are not entitled to guaranteed answer times. Answer quality may vary, too. If you need professional support, please create tickets.

» If you're new, take some time to read LZ1's New User Guide to AirVPN. On questions, use the search function first. On errors, search for the error message instead.

» If you choose to create a new thread, keep in mind that we don't know your setup. Give info about it. Never forget the OpenVPN logs or, for Eddie, the support file (Logs > lifebelt icon).

» The community kindly asks you to not set up Tor exit relays when connected to AirVPN. Their IP addresses are subject to restrictions and these are relayed to all users of the affected servers.

 

» Furthermore, I propose that your paranoia is to be destroyed. If you overdo privacy, chances are you will be unique amond the mass again.

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Renaming the default.profile did the trick.

I think it might be because I recently updated Eddie (I had a version downloaded ~170 days ago).

Thank you! ^_^

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@jx35552zza

Hello!

If you still have the old profile which caused the problem, could you send it to us in a ticket? From your description we think that it is corrupt and we would like to see how it got corrupted: we have some cases where the profile is corrupt and we would like to gather more information on the issue.

Kind regards
 

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