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pfolk

ANSWERED AirVPN takes 2-3 mins to connect or disconnect

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Hi,

have a weird issue on a new Dell notebook: AirVPN takes 2-3 mins to connect or disconnect. This machine is running Win 10 LTSC x64 with latest AirVPN 2.16.3.

On another machine (desktop), I'm running the exact same set up, yet connect/disconnect takes a 10-20 secs...

Any ideas what could be causing this on the Dell notebook ? I already re-installed AirVPN multiple times...

Thanks.

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5 hours ago, pfolk said:

Any ideas what could be causing this on the Dell notebook ?


No, but we miss your Eddie logs/support file. In the Logs tab, click the lifebelt icon and paste it here in LOG formatting (top left button of post editor).

NOT AN AIRVPN TEAM MEMBER. USE TICKETS FOR PROFESSIONAL SUPPORT.

LZ1's New User Guide to AirVPN « Plenty of stuff for advanced users, too!

Want to contact me directly? All relevant methods are on my About me page.

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Eddie System/Environment Report - 12/21/2019 12:09 AM UTC

Eddie version: 2.16.3
Eddie OS build: windows_x64
Eddie architecture: x64
OS type: Windows
OS name: Windows 10 Enterprise LTSC 2019
OS version: Microsoft Windows NT 10.0.17763.0
OS architecture: x64
Mono /.Net Framework: v4.0.30319
OpenVPN driver: TAP-Windows Adapter V9, version 9.21.2
OpenVPN: 2.4.6 - OpenSSL 1.1.0h  27 Mar 2018, LZO 2.10 (C:\Program Files\AirVPN\openvpn.exe)
SSH: plink 0.67 (C:\Program Files\AirVPN\plink.exe)
SSL: stunnel 5.40 (C:\Program Files\AirVPN\stunnel.exe)
curl: 7.54.1 (C:\Program Files\AirVPN\curl.exe)
Profile path: C:\Users\John\AppData\Local\AirVPN\default.xml
Data path: C:\Users\John\AppData\Local\AirVPN
Application path: C:\Program Files\AirVPN
Executable path: C:\Program Files\AirVPN\Eddie-UI.exe
Command line arguments: (1 args) path="home"
Network Lock Active: Yes, Windows Filtering Platform
Connected to VPN: Yes, Volans
Detected DNS: 10.32.82.1, 192.168.2.1
Test DNS IPv4: Ok
Test DNS IPv6: Failed
Test Ping IPv4: 36 ms
Test Ping IPv6: -1 ms
Test HTTP IPv4: Ok
Test HTTP IPv6: Error:curl: (6) Could not resolve host: ipv6.eddie.website
Test HTTPS: Ok
----------------------------
Important options not at defaults:

login: (omissis)
password: (omissis)
remember: True
netlock: True
mode.protocol: UDP
mode.alt: 2
network.ipv6.mode: block
advanced.expert: True

----------------------------
Logs:

. 2019.12.20 15:20:50 - Eddie version: 2.16.3 / windows_x64, System: Windows, Name: Windows 10 Enterprise LTSC 2019, Version: Microsoft Windows NT 10.0.17763.0, Mono/.Net: v4.0.30319
. 2019.12.20 15:20:50 - Reading options from C:\Users\John\AppData\Local\AirVPN\default.xml
. 2019.12.20 15:21:40 - Command line arguments (1): path="home"
. 2019.12.20 15:21:40 - Profile path: C:\Users\John\AppData\Local\AirVPN\default.xml
. 2019.12.20 15:21:42 - OpenVPN Driver - TAP-Windows Adapter V9, version 9.21.2
. 2019.12.20 15:21:42 - OpenVPN - Version: 2.4.6 - OpenSSL 1.1.0h  27 Mar 2018, LZO 2.10 (C:\Program Files\AirVPN\openvpn.exe)
. 2019.12.20 15:21:42 - SSH - Version: plink 0.67 (C:\Program Files\AirVPN\plink.exe)
. 2019.12.20 15:21:42 - SSL - Version: stunnel 5.40 (C:\Program Files\AirVPN\stunnel.exe)
. 2019.12.20 15:21:42 - curl - Version: 7.54.1 (C:\Program Files\AirVPN\curl.exe)
. 2019.12.20 15:21:42 - Certification Authorities: C:\Program Files\AirVPN\res\cacert.pem
W 2019.12.20 15:23:48 - Recovery. Unexpected crash?
. 2019.12.20 15:23:49 - Routes, remove 107.167.244.83 for gateway 10.28.146.1 failed: The route deletion failed: Element not found
. 2019.12.20 15:23:49 - Routes, remove 192.30.89.67 for gateway 10.35.78.1 failed: The route deletion failed: Element not found
. 2019.12.20 15:23:49 - Routes, remove 192.30.89.59 for gateway 10.20.66.1 failed: The route deletion failed: Element not found
. 2019.12.20 15:23:49 - Routes, remove 107.167.244.51 for gateway 10.22.82.1 failed: The route deletion failed: Element not found
. 2019.12.20 15:23:49 - Routes, remove 185.156.174.155 for gateway 10.31.182.1 failed: The route deletion failed: Element not found
. 2019.12.20 15:23:49 - Routes, remove 89.238.166.235 for gateway 10.33.14.1 failed: The route deletion failed: Element not found
. 2019.12.20 15:23:50 - Routes, remove 184.75.221.59 for gateway 10.31.238.1 failed: The route deletion failed: Element not found
. 2019.12.20 15:23:50 - Routes, remove 213.152.161.149 for gateway 10.32.238.1 failed: The route deletion failed: Element not found
. 2019.12.20 15:23:50 - Routes, remove 213.152.161.69 for gateway 10.13.46.1 failed: The route deletion failed: Element not found
. 2019.12.20 15:23:50 - Routes, remove 89.238.166.235 for gateway 10.33.14.1 failed: The route deletion failed: Element not found
. 2019.12.20 15:23:50 - Routes, remove 134.19.179.171 for gateway 10.29.142.1 failed: The route deletion failed: Element not found
. 2019.12.20 15:23:51 - Routes, remove 89.238.166.235 for gateway 10.33.14.1 failed: The route deletion failed: Element not found
. 2019.12.20 15:23:51 - Routes, remove 213.152.162.114 for gateway 10.30.46.1 failed: The route deletion failed: Element not found
. 2019.12.20 15:23:51 - Routes, remove 213.152.162.104 for gateway 10.21.46.1 failed: The route deletion failed: Element not found
. 2019.12.20 15:23:51 - Routes, remove 185.156.174.155 for gateway 10.31.174.1 failed: The route deletion failed: Element not found
. 2019.12.20 15:23:51 - Above log line repeated 1 times more
. 2019.12.20 15:23:51 - Routes, remove 213.152.161.211 for gateway 10.16.14.1 failed: The route deletion failed: Element not found
. 2019.12.20 15:23:52 - Routes, remove 134.19.179.131 for gateway 10.34.78.1 failed: The route deletion failed: Element not found
. 2019.12.20 15:23:52 - Routes, remove 109.202.103.170 for gateway 10.9.78.1 failed: The route deletion failed: Element not found
. 2019.12.20 15:23:52 - Routes, remove 213.152.162.10 for gateway 10.19.142.1 failed: The route deletion failed: Element not found
. 2019.12.20 15:23:52 - Routes, remove 134.19.179.203 for gateway 10.34.46.1 failed: The route deletion failed: Element not found
. 2019.12.20 15:23:52 - Routes, remove 213.152.162.104 for gateway 10.21.46.1 failed: The route deletion failed: Element not found
. 2019.12.20 15:23:52 - Routes, remove 134.19.179.203 for gateway 10.34.46.1 failed: The route deletion failed: Element not found
. 2019.12.20 15:23:53 - Routes, remove 109.232.227.149 for gateway 10.26.206.1 failed: The route deletion failed: Element not found
. 2019.12.20 15:23:53 - Routes, remove 213.152.161.20 for gateway 10.29.14.1 failed: The route deletion failed: Element not found
. 2019.12.20 15:23:53 - Routes, remove 109.232.227.133 for gateway 10.14.18.1 failed: The route deletion failed: Element not found
. 2019.12.20 15:23:53 - Routes, remove 194.187.251.115 for gateway 10.14.134.1 failed: The route deletion failed: Element not found
. 2019.12.20 15:23:53 - Routes, remove 213.152.162.154 for gateway 10.24.142.1 failed: The route deletion failed: Element not found
. 2019.12.20 15:23:53 - Routes, remove 194.187.251.163 for gateway 10.15.174.1 failed: The route deletion failed: Element not found
. 2019.12.20 15:23:54 - Routes, remove 178.162.204.238 for gateway 10.22.206.1 failed: The route deletion failed: Element not found
. 2019.12.20 15:23:54 - Routes, remove 194.187.251.91 for gateway 10.12.166.1 failed: The route deletion failed: Element not found
. 2019.12.20 15:23:54 - Routes, remove 82.102.27.171 for gateway 10.13.142.1 failed: The route deletion failed: Element not found
. 2019.12.20 15:23:54 - Routes, remove 213.152.161.138 for gateway 10.31.14.1 failed: The route deletion failed: Element not found
. 2019.12.20 15:23:54 - Routes, remove 199.249.230.27 for gateway 10.27.178.1 failed: The route deletion failed: Element not found
. 2019.12.20 15:23:54 - Routes, remove 199.249.230.2 for gateway 10.32.114.1 failed: The route deletion failed: Element not found
. 2019.12.20 15:23:55 - Routes, remove 199.249.230.32 for gateway 10.32.82.1 failed: The route deletion failed: Element not found
. 2019.12.20 15:23:55 - Routes, remove 192.30.89.51 for gateway 10.19.2.1 failed: The route deletion failed: Element not found
. 2019.12.20 15:23:55 - Routes, remove 199.249.230.12 for gateway 10.29.178.1 failed: The route deletion failed: Element not found
. 2019.12.20 15:23:55 - Routes, remove 199.249.230.27 for gateway 10.27.178.1 failed: The route deletion failed: Element not found
! 2019.12.20 15:23:55 - Activation of Network Lock - Windows Filtering Platform
. 2019.12.20 15:23:55 - Updating systems & servers data ...
I 2019.12.20 15:23:55 - Ready
. 2019.12.20 15:23:56 - Systems & servers data update completed
. 2019.12.20 15:24:38 - Updating systems & servers data ...
. 2019.12.20 15:24:39 - Systems & servers data update completed
I 2019.12.20 15:24:43 - Session starting.
I 2019.12.20 15:24:44 - Checking authorization ...
. 2019.12.20 15:24:45 - IPv6 disabled with packet filtering.
! 2019.12.20 15:24:45 - Connecting to Volans (United States, Dallas, Texas)
. 2019.12.20 15:24:45 - OpenVPN > OpenVPN 2.4.6 x86_64-w64-mingw32 [SSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Apr 27 2018
. 2019.12.20 15:24:45 - OpenVPN > Windows version 6.2 (Windows 8 or greater) 64bit
. 2019.12.20 15:24:45 - OpenVPN > library versions: OpenSSL 1.1.0h  27 Mar 2018, LZO 2.10
. 2019.12.20 15:24:45 - Connection to OpenVPN Management Interface
. 2019.12.20 15:24:45 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100
. 2019.12.20 15:24:45 - OpenVPN > Outgoing Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2019.12.20 15:24:45 - OpenVPN > Outgoing Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2019.12.20 15:24:45 - OpenVPN > Incoming Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2019.12.20 15:24:45 - OpenVPN > Incoming Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2019.12.20 15:24:45 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]199.249.230.34:443
. 2019.12.20 15:24:45 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144]
. 2019.12.20 15:24:45 - OpenVPN > UDP link local: (not bound)
. 2019.12.20 15:24:45 - OpenVPN > UDP link remote: [AF_INET]199.249.230.34:443
. 2019.12.20 15:24:45 - OpenVPN > TLS: Initial packet from [AF_INET]199.249.230.34:443, sid=bc712431 fc657457
. 2019.12.20 15:24:45 - OpenVPN > MANAGEMENT: Client connected from [AF_INET]127.0.0.1:3100
. 2019.12.20 15:24:45 - OpenVPN > VERIFY OK: depth=1, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=airvpn.org CA, emailAddress=info@airvpn.org
. 2019.12.20 15:24:45 - OpenVPN > VERIFY KU OK
. 2019.12.20 15:24:45 - OpenVPN > Validating certificate extended key usage
. 2019.12.20 15:24:45 - OpenVPN > ++ Certificate has EKU (str) TLS Web Server Authentication, expects TLS Web Server Authentication
. 2019.12.20 15:24:45 - OpenVPN > VERIFY EKU OK
. 2019.12.20 15:24:45 - OpenVPN > VERIFY OK: depth=0, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=Volans, emailAddress=info@airvpn.org
. 2019.12.20 15:24:45 - OpenVPN > Control Channel: TLSv1.2, cipher TLSv1.2 DHE-RSA-AES256-GCM-SHA384, 4096 bit RSA
. 2019.12.20 15:24:45 - OpenVPN > [Volans] Peer Connection Initiated with [AF_INET]199.249.230.34:443
. 2019.12.20 15:24:47 - OpenVPN > SENT CONTROL [Volans]: 'PUSH_REQUEST' (status=1)
. 2019.12.20 15:24:47 - OpenVPN > PUSH: Received control message: 'PUSH_REPLY,comp-lzo no,redirect-gateway ipv6 def1 bypass-dhcp,dhcp-option DNS 10.32.82.1,dhcp-option DNS6 fde6:7a:7d20:1c52::1,tun-ipv6,route-gateway 10.32.82.1,topology subnet,ping 10,ping-restart 60,ifconfig-ipv6 fde6:7a:7d20:1c52::1096/64 fde6:7a:7d20:1c52::1,ifconfig 10.32.82.152 255.255.255.0,peer-id 0,cipher AES-256-GCM'
. 2019.12.20 15:24:47 - OpenVPN > Pushed option removed by filter: 'redirect-gateway ipv6 def1 bypass-dhcp'
. 2019.12.20 15:24:47 - OpenVPN > Pushed option removed by filter: 'dhcp-option DNS6 fde6:7a:7d20:1c52::1'
. 2019.12.20 15:24:47 - OpenVPN > Pushed option removed by filter: 'tun-ipv6'
. 2019.12.20 15:24:47 - OpenVPN > Pushed option removed by filter: 'ifconfig-ipv6 fde6:7a:7d20:1c52::1096/64 fde6:7a:7d20:1c52::1'
. 2019.12.20 15:24:47 - OpenVPN > OPTIONS IMPORT: timers and/or timeouts modified
. 2019.12.20 15:24:47 - OpenVPN > OPTIONS IMPORT: compression parms modified
. 2019.12.20 15:24:47 - OpenVPN > OPTIONS IMPORT: --ifconfig/up options modified
. 2019.12.20 15:24:47 - OpenVPN > OPTIONS IMPORT: route-related options modified
. 2019.12.20 15:24:47 - OpenVPN > OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified
. 2019.12.20 15:24:47 - OpenVPN > OPTIONS IMPORT: peer-id set
. 2019.12.20 15:24:47 - OpenVPN > OPTIONS IMPORT: adjusting link_mtu to 1625
. 2019.12.20 15:24:47 - OpenVPN > OPTIONS IMPORT: data channel crypto options modified
. 2019.12.20 15:24:47 - OpenVPN > Data Channel: using negotiated cipher 'AES-256-GCM'
. 2019.12.20 15:24:47 - OpenVPN > Outgoing Data Channel: Cipher 'AES-256-GCM' initialized with 256 bit key
. 2019.12.20 15:24:47 - OpenVPN > Incoming Data Channel: Cipher 'AES-256-GCM' initialized with 256 bit key
. 2019.12.20 15:24:47 - OpenVPN > interactive service msg_channel=0
. 2019.12.20 15:24:47 - OpenVPN > ROUTE_GATEWAY 192.168.2.1/255.255.255.0 I=19 HWADDR=4c:1d:96:e2:ab:35
. 2019.12.20 15:24:47 - OpenVPN > open_tun
. 2019.12.20 15:26:20 - OpenVPN > TAP-WIN32 device [Ethernet 2] opened: \\.\Global\{387816AA-B71E-4887-BD37-6C7CC6D6F7D5}.tap
. 2019.12.20 15:26:20 - OpenVPN > TAP-Windows Driver Version 9.21
. 2019.12.20 15:26:20 - OpenVPN > Set TAP-Windows TUN subnet mode network/local/netmask = 10.32.82.0/10.32.82.152/255.255.255.0 [SUCCEEDED]
. 2019.12.20 15:26:20 - OpenVPN > Notified TAP-Windows driver to set a DHCP IP/netmask of 10.32.82.152/255.255.255.0 on interface {387816AA-B71E-4887-BD37-6C7CC6D6F7D5} [DHCP-serv: 10.32.82.254, lease-time: 31536000]
. 2019.12.20 15:26:20 - OpenVPN > Successful ARP Flush on interface [8] {387816AA-B71E-4887-BD37-6C7CC6D6F7D5}
. 2019.12.20 15:26:20 - OpenVPN > do_ifconfig, tt->did_ifconfig_ipv6_setup=0
. 2019.12.20 15:26:20 - OpenVPN > TEST ROUTES: 1/1 succeeded len=0 ret=1 a=0 u/d=up
. 2019.12.20 15:26:20 - OpenVPN > C:\Windows\system32\route.exe ADD 199.249.230.34 MASK 255.255.255.255 192.168.2.1
. 2019.12.20 15:26:20 - OpenVPN > ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=45 and dwForwardType=4
. 2019.12.20 15:26:20 - OpenVPN > Route addition via IPAPI succeeded [adaptive]
. 2019.12.20 15:26:20 - OpenVPN > C:\Windows\system32\route.exe ADD 0.0.0.0 MASK 128.0.0.0 10.32.82.1
. 2019.12.20 15:26:20 - OpenVPN > ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=35 and dwForwardType=4
. 2019.12.20 15:26:20 - OpenVPN > Route addition via IPAPI succeeded [adaptive]
. 2019.12.20 15:26:20 - OpenVPN > C:\Windows\system32\route.exe ADD 128.0.0.0 MASK 128.0.0.0 10.32.82.1
. 2019.12.20 15:26:20 - OpenVPN > ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=35 and dwForwardType=4
. 2019.12.20 15:26:20 - OpenVPN > Route addition via IPAPI succeeded [adaptive]
. 2019.12.20 15:26:20 - Interface Ethernet 2 metric changed from Automatic to 3, layer IPv4
. 2019.12.20 15:26:20 - Interface Ethernet 2 metric changed from Automatic to 3, layer IPv6
. 2019.12.20 15:26:20 - DNS leak protection with packet filtering enabled.
. 2019.12.20 15:26:21 - DNS IPv4 of a network adapter forced (Ethernet 2, from automatic to 10.32.82.1)
. 2019.12.20 15:26:21 - Routes, added a new route, 199.249.230.32 for gateway 10.32.82.1
. 2019.12.20 15:26:21 - Unable to compute route for 2620:7:6001:87d5:3ae6:f925:2452:94b9: IPv6 VPN gateway not available.
. 2019.12.20 15:26:21 - Flushing DNS
I 2019.12.20 15:26:24 - Checking route IPv4
I 2019.12.20 15:26:25 - Checking DNS
! 2019.12.20 15:26:25 - Connected.
. 2019.12.20 15:26:25 - OpenVPN > Initialization Sequence Completed
. 2019.12.20 15:34:56 - Updating systems & servers data ...
. 2019.12.20 15:34:58 - Systems & servers data update completed
. 2019.12.20 15:45:01 - Updating systems & servers data ...
. 2019.12.20 15:45:03 - Systems & servers data update completed
. 2019.12.20 15:55:06 - Updating systems & servers data ...
. 2019.12.20 15:55:08 - Systems & servers data update completed
. 2019.12.20 16:05:11 - Updating systems & servers data ...
. 2019.12.20 16:05:13 - Systems & servers data update completed

----------------------------
Network Interfaces and Routes:

{
    "support_ipv4": true,
    "support_ipv6": true,
    "routes": [
        {
            "address": "0.0.0.0\/0",
            "interface": "{C143331C-F703-451B-A272-5E29EDFDDC0E}",
            "gateway": "192.168.2.1",
            "metric": "45"
        },
        {
            "address": "0.0.0.0\/1",
            "interface": "{387816AA-B71E-4887-BD37-6C7CC6D6F7D5}",
            "gateway": "10.32.82.1",
            "metric": "3"
        },
        {
            "address": "10.32.82.0\/24",
            "interface": "{387816AA-B71E-4887-BD37-6C7CC6D6F7D5}",
            "gateway": "link",
            "metric": "259"
        },
        {
            "address": "10.32.82.152",
            "interface": "{387816AA-B71E-4887-BD37-6C7CC6D6F7D5}",
            "gateway": "link",
            "metric": "259"
        },
        {
            "address": "10.32.82.255",
            "interface": "{387816AA-B71E-4887-BD37-6C7CC6D6F7D5}",
            "gateway": "link",
            "metric": "259"
        },
        {
            "address": "127.0.0.0\/8",
            "interface": "{662620AF-10EF-11EA-AB02-806E6F6E6963}",
            "gateway": "link",
            "metric": "331"
        },
        {
            "address": "127.0.0.1",
            "interface": "{662620AF-10EF-11EA-AB02-806E6F6E6963}",
            "gateway": "link",
            "metric": "331"
        },
        {
            "address": "127.255.255.255",
            "interface": "{662620AF-10EF-11EA-AB02-806E6F6E6963}",
            "gateway": "link",
            "metric": "331"
        },
        {
            "address": "128.0.0.0\/1",
            "interface": "{387816AA-B71E-4887-BD37-6C7CC6D6F7D5}",
            "gateway": "10.32.82.1",
            "metric": "3"
        },
        {
            "address": "192.168.2.0\/24",
            "interface": "{C143331C-F703-451B-A272-5E29EDFDDC0E}",
            "gateway": "link",
            "metric": "301"
        },
        {
            "address": "192.168.2.61",
            "interface": "{C143331C-F703-451B-A272-5E29EDFDDC0E}",
            "gateway": "link",
            "metric": "301"
        },
        {
            "address": "192.168.2.255",
            "interface": "{C143331C-F703-451B-A272-5E29EDFDDC0E}",
            "gateway": "link",
            "metric": "301"
        },
        {
            "address": "192.168.9.64\/28",
            "interface": "{C405A9E5-D358-4533-ADF4-5870855CAB9A}",
            "gateway": "link",
            "metric": "5256"
        },
        {
            "address": "192.168.9.65",
            "interface": "{C405A9E5-D358-4533-ADF4-5870855CAB9A}",
            "gateway": "link",
            "metric": "5256"
        },
        {
            "address": "192.168.9.79",
            "interface": "{C405A9E5-D358-4533-ADF4-5870855CAB9A}",
            "gateway": "link",
            "metric": "5256"
        },
        {
            "address": "199.249.230.32",
            "interface": "{387816AA-B71E-4887-BD37-6C7CC6D6F7D5}",
            "gateway": "10.32.82.1",
            "metric": "4"
        },
        {
            "address": "199.249.230.34",
            "interface": "{C143331C-F703-451B-A272-5E29EDFDDC0E}",
            "gateway": "192.168.2.1",
            "metric": "45"
        },
        {
            "address": "224.0.0.0\/4",
            "interface": "{662620AF-10EF-11EA-AB02-806E6F6E6963}",
            "gateway": "link",
            "metric": "331"
        },
        {
            "address": "224.0.0.0\/4",
            "interface": "{387816AA-B71E-4887-BD37-6C7CC6D6F7D5}",
            "gateway": "link",
            "metric": "259"
        },
        {
            "address": "224.0.0.0\/4",
            "interface": "{C143331C-F703-451B-A272-5E29EDFDDC0E}",
            "gateway": "link",
            "metric": "301"
        },
        {
            "address": "224.0.0.0\/4",
            "interface": "{C405A9E5-D358-4533-ADF4-5870855CAB9A}",
            "gateway": "link",
            "metric": "5256"
        },
        {
            "address": "255.255.255.255",
            "interface": "{662620AF-10EF-11EA-AB02-806E6F6E6963}",
            "gateway": "link",
            "metric": "331"
        },
        {
            "address": "255.255.255.255",
            "interface": "{387816AA-B71E-4887-BD37-6C7CC6D6F7D5}",
            "gateway": "link",
            "metric": "259"
        },
        {
            "address": "255.255.255.255",
            "interface": "{C143331C-F703-451B-A272-5E29EDFDDC0E}",
            "gateway": "link",
            "metric": "301"
        },
        {
            "address": "255.255.255.255",
            "interface": "{C405A9E5-D358-4533-ADF4-5870855CAB9A}",
            "gateway": "link",
            "metric": "5256"
        },
        {
            "address": "::1",
            "interface": "{662620AF-10EF-11EA-AB02-806E6F6E6963}",
            "gateway": "link",
            "metric": "331"
        },
        {
            "address": "fe80::\/64",
            "interface": "{387816AA-B71E-4887-BD37-6C7CC6D6F7D5}",
            "gateway": "link",
            "metric": "259"
        },
        {
            "address": "fe80::\/64",
            "interface": "{C143331C-F703-451B-A272-5E29EDFDDC0E}",
            "gateway": "link",
            "metric": "301"
        },
        {
            "address": "fe80::\/64",
            "interface": "{C405A9E5-D358-4533-ADF4-5870855CAB9A}",
            "gateway": "link",
            "metric": "5256"
        },
        {
            "address": "fe80::bcb4:e614:2329:fbbe",
            "interface": "{387816AA-B71E-4887-BD37-6C7CC6D6F7D5}",
            "gateway": "link",
            "metric": "259"
        },
        {
            "address": "fe80::c408:28d8:69c:5731",
            "interface": "{C405A9E5-D358-4533-ADF4-5870855CAB9A}",
            "gateway": "link",
            "metric": "5256"
        },
        {
            "address": "fe80::d52c:496f:9ea9:b935",
            "interface": "{C143331C-F703-451B-A272-5E29EDFDDC0E}",
            "gateway": "link",
            "metric": "301"
        },
        {
            "address": "ff00::\/8",
            "interface": "{662620AF-10EF-11EA-AB02-806E6F6E6963}",
            "gateway": "link",
            "metric": "331"
        },
        {
            "address": "ff00::\/8",
            "interface": "{387816AA-B71E-4887-BD37-6C7CC6D6F7D5}",
            "gateway": "link",
            "metric": "259"
        },
        {
            "address": "ff00::\/8",
            "interface": "{C143331C-F703-451B-A272-5E29EDFDDC0E}",
            "gateway": "link",
            "metric": "301"
        },
        {
            "address": "ff00::\/8",
            "interface": "{C405A9E5-D358-4533-ADF4-5870855CAB9A}",
            "gateway": "link",
            "metric": "5256"
        }
    ],
    "interfaces": [
        {
            "friendly": "Ethernet 2",
            "id": "{387816AA-B71E-4887-BD37-6C7CC6D6F7D5}",
            "name": "Ethernet 2",
            "description": "TAP-Windows Adapter V9",
            "type": "Ethernet",
            "status": "Up",
            "bytes_received": "30191326",
            "bytes_sent": "3846998",
            "support_ipv4": true,
            "support_ipv6": true,
            "ips": [
                "fe80::bcb4:e614:2329:fbbe",
                "10.32.82.152"
            ],
            "gateways": [
                "10.32.82.1"
            ],
            "bind": true,
            "dns4": "10.32.82.1",
            "dns6": null
        },
        {
            "friendly": "Ethernet",
            "id": "{F95E25BE-6353-4396-898C-C24E8327D8C3}",
            "name": "Ethernet",
            "description": "Intel(R) Ethernet Connection (7) I219-LM",
            "type": "Ethernet",
            "status": "Down",
            "bytes_received": "0",
            "bytes_sent": "0",
            "support_ipv4": true,
            "support_ipv6": false,
            "ips": [
                "169.254.146.207"
            ],
            "gateways": [],
            "bind": true,
            "dns4": "",
            "dns6": null
        },
        {
            "friendly": "Local Area Connection* 9",
            "id": "{4B8CA333-0ADB-46B8-8E39-B7C258CEC01C}",
            "name": "Local Area Connection* 9",
            "description": "Microsoft Wi-Fi Direct Virtual Adapter",
            "type": "Wireless80211",
            "status": "Down",
            "bytes_received": "0",
            "bytes_sent": "0",
            "support_ipv4": true,
            "support_ipv6": true,
            "ips": [
                "fe80::1008:5065:9dba:452d",
                "169.254.69.45"
            ],
            "gateways": [],
            "bind": true,
            "dns4": "",
            "dns6": null
        },
        {
            "friendly": "Local Area Connection* 10",
            "id": "{2604E28C-1134-4B88-8554-18378C49879A}",
            "name": "Local Area Connection* 10",
            "description": "Microsoft Wi-Fi Direct Virtual Adapter #2",
            "type": "Wireless80211",
            "status": "Down",
            "bytes_received": "0",
            "bytes_sent": "0",
            "support_ipv4": true,
            "support_ipv6": true,
            "ips": [
                "fe80::c10c:8f61:74f3:f4d1",
                "169.254.244.209"
            ],
            "gateways": [],
            "bind": true,
            "dns4": "",
            "dns6": null
        },
        {
            "friendly": "Wi-Fi",
            "id": "{C143331C-F703-451B-A272-5E29EDFDDC0E}",
            "name": "Wi-Fi",
            "description": "Intel(R) Wi-Fi 6 AX200 160MHz",
            "type": "Wireless80211",
            "status": "Up",
            "bytes_received": "38466205",
            "bytes_sent": "5553590",
            "support_ipv4": true,
            "support_ipv6": true,
            "ips": [
                "fe80::d52c:496f:9ea9:b935",
                "192.168.2.61"
            ],
            "gateways": [
                "192.168.2.1"
            ],
            "bind": true,
            "dns4": "",
            "dns6": null
        },
        {
            "friendly": "Bluetooth Network Connection",
            "id": "{B1B56A14-6EA8-433E-8519-516FD35F10BA}",
            "name": "Bluetooth Network Connection",
            "description": "Bluetooth Device (Personal Area Network)",
            "type": "Ethernet",
            "status": "Down",
            "bytes_received": "0",
            "bytes_sent": "0",
            "support_ipv4": true,
            "support_ipv6": true,
            "ips": [
                "fe80::8c9d:ef10:1573:2f7",
                "169.254.2.247"
            ],
            "gateways": [],
            "bind": true,
            "dns4": "",
            "dns6": null
        },
        {
            "friendly": "Loopback Pseudo-Interface 1",
            "id": "{662620AF-10EF-11EA-AB02-806E6F6E6963}",
            "name": "Loopback Pseudo-Interface 1",
            "description": "Software Loopback Interface 1",
            "type": "Loopback",
            "status": "Up",
            "bytes_received": "0",
            "bytes_sent": "0",
            "support_ipv4": true,
            "support_ipv6": true,
            "ips": [
                "::1",
                "127.0.0.1"
            ],
            "gateways": [],
            "bind": true,
            "dns4": "",
            "dns6": null
        },
        {
            "friendly": "vEthernet (Default Switch)",
            "id": "{C405A9E5-D358-4533-ADF4-5870855CAB9A}",
            "name": "vEthernet (Default Switch)",
            "description": "Hyper-V Virtual Ethernet Adapter",
            "type": "Ethernet",
            "status": "Up",
            "bytes_received": "0",
            "bytes_sent": "19230",
            "support_ipv4": true,
            "support_ipv6": true,
            "ips": [
                "fe80::c408:28d8:69c:5731",
                "192.168.9.65"
            ],
            "gateways": [],
            "bind": true,
            "dns4": "",
            "dns6": null
        }
    ],
    "ipv4-default-gateway": "10.32.82.1",
    "ipv4-default-interface": "{387816AA-B71E-4887-BD37-6C7CC6D6F7D5}"
}
----------------------------
ipconfig /all:

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Dell
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet 2:

   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : TAP-Windows Adapter V9
   Physical Address. . . . . . . . . : 00-FF-38-78-16-AA
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::bcb4:e614:2329:fbbe%8(Preferred) 
   IPv4 Address. . . . . . . . . . . : 10.32.82.152(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, December 20, 2019 3:24:47 PM
   Lease Expires . . . . . . . . . . : Saturday, December 19, 2020 3:24:47 PM
   Default Gateway . . . . . . . . . : 
   DHCP Server . . . . . . . . . . . : 10.32.82.254
   DHCPv6 IAID . . . . . . . . . . . : 687931192
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-25-70-29-C4-98-E7-43-9F-D4-03
   DNS Servers . . . . . . . . . . . : 10.32.82.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Ethernet:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Intel(R) Ethernet Connection (7) I219-LM
   Physical Address. . . . . . . . . : 98-E7-43-9F-D4-03
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 9:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 4C-1D-96-E2-AB-36
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 10:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
   Physical Address. . . . . . . . . : 4E-1D-96-E2-AB-35
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Intel(R) Wi-Fi 6 AX200 160MHz
   Physical Address. . . . . . . . . : 4C-1D-96-E2-AB-35
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::d52c:496f:9ea9:b935%19(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.2.61(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, December 20, 2019 3:20:48 PM
   Lease Expires . . . . . . . . . . : Saturday, December 21, 2019 3:20:48 PM
   Default Gateway . . . . . . . . . : 192.168.2.1
   DHCP Server . . . . . . . . . . . : 192.168.2.1
   DHCPv6 IAID . . . . . . . . . . . : 72097174
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-25-70-29-C4-98-E7-43-9F-D4-03
   DNS Servers . . . . . . . . . . . : 192.168.2.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 4C-1D-96-E2-AB-39
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter vEthernet (Default Switch):

   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Hyper-V Virtual Ethernet Adapter
   Physical Address. . . . . . . . . : 26-15-61-6B-AE-DE
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::c408:28d8:69c:5731%26(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.9.65(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.240
   Default Gateway . . . . . . . . . : 
   DHCPv6 IAID . . . . . . . . . . . : 438703457
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-25-70-29-C4-98-E7-43-9F-D4-03
   DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
                                       fec0:0:0:ffff::2%1
                                       fec0:0:0:ffff::3%1
   NetBIOS over Tcpip. . . . . . . . : Enabled

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Huh. Curious. You block IPv6, but Eddie still pushes IPv6 directives. But that's not where it hangs – it's here:
 

9 hours ago, pfolk said:

. 2019.12.20 15:24:47 - OpenVPN > open_tun


Can you maybe try Eddie 2.18.x? Don't be afraid of the word beta, it's actually quite stable. :)

NOT AN AIRVPN TEAM MEMBER. USE TICKETS FOR PROFESSIONAL SUPPORT.

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installed 2.18.5 beta, no change, it still hangs at OpenVPN > open_tun...

so how can we stop it from hanging there ?

and where would I be blocking 
IPv6 ? (did not set that on purpose)

Thanks.

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9 hours ago, pfolk said:

installed 2.18.5 beta, no change, it still hangs at OpenVPN > open_tun...


Okay, pity.
 
9 hours ago, pfolk said:
and where would I be blocking IPv6 ? (did not set that on purpose)

Preferences > Networking > Layer IPv6: set to Block. But it's already set to Block according to the support file.

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13 hours ago, giganerd said:

Okay, pity.
 

so, what are the next steps, how do we fix this ?

can't use AirVPN like this...

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A small experiment…
In Eddie preferences > Advanced (I think), deselect Upgrade to latest tun version or similar.
Then uninstall your current TAP driver and reboot.
Now, there's talk about a replacement of the default TAP adapter – WINTUN. It seems more modern, faster and with less issues.If you don't want to do this, do the above steps but instead of WINTUN install TAP 9.9.3_2. Link is pointing directly to the last official version of TAP 9.9.


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9 minutes ago, giganerd said:

A small experiment…
In Eddie preferences > Advanced (I think), deselect Upgrade to latest tun version or similar.
Then uninstall your current TAP driver and reboot.
Now, there's talk about a replacement of the default TAP adapter – WINTUN. It seems more modern, faster and with less issues.

If you don't want to do this, do the above steps but instead of WINTUN install TAP 9.9.3_2. Link is pointing directly to the last official version of TAP 9.9.



depending on what version of openvpn bundled with Eddie a person may also have to download a newer version and force Eddie to use that instead of the bundled.

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3 hours ago, giganerd said:

A small experiment…
In Eddie preferences > Advanced (I think), deselect Upgrade to latest tun version or similar.
Then uninstall your current TAP driver and reboot.


not sure if you left out a few steps (?), but I did that and it still hangs at OpenVPN > open_tun…

here's what I did:
AirVPN preferences > Advanced > checked "Disable driver upgrade".
Then in same window, clicked the uninstall driver button (which uninstalled the TAP driver).
Closed AirVPN.
Rebooted.
Installed
tap-windows-9.9.2_3.exe
Started AirVPN.

Device manager now shows driver version 9.0.0.9 for TAP Windows adapter... What do I need to do in order for AirVPN to use the 9.9.2_3 driver ?

most importantly: how can we stop it from hanging at OpenVPN > open_tun ?
 

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10 hours ago, pfolk said:
Device manager now shows driver version 9.0.0.9 for TAP Windows adapter... What do I need to do in order for AirVPN to use the 9.9.2_3 driver ?

You already do. For TAP 9.21.x 9.0.0.21 would be imprinted there. :)
 
10 hours ago, pfolk said:
most importantly: how can we stop it from hanging at OpenVPN > open_tun ?

I'm running out of ideas. Are you using any antivirus, firewall, anything else related to "more security" on your Windows machine?

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4 hours ago, giganerd said:
I'm running out of ideas. Are you using any antivirus, firewall, anything else related to "more security" on your Windows machine?

I'm running SEP on this machine as on all other machines that use AirVPN, but SEP firewall is not installed 

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any update to this, anything else I can try out ?

cannot use AirVPN like this...

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figured it out, hopefully this helps somebody else:

ended up inspecting Win firewall rules, and found a lot of weird AirVPN server block rules in there... so, uninstalled Eddie, restored Win firewall rules, re-installed Eddie... all working normal so far, will update if it starts acting up again...

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