Jump to content
Not connected, Your IP: 3.142.212.153
hydrotux

Sky Q box not downloading On Demand when through AirVPN

Recommended Posts

Hi,
since configuring AIrVPN on my pfSense machine, I've been struggling to get Sky On Demand working. SKY Q box tells me "download failed". Before AirVPN config, all was good.
AirVPN is connecting nicely and allowing me to browse. I followed nguvu's guide here to get 3 connections to AIrVPN so that I could have some resilience in case one of the OpenVPN servers failed.
All my devices seem to be connecting to the internet. Only the SKY Q is lamenting failures with downloads of movies.

DNSLEAK TEST is giving 185.103.96.147 which is the AIrVPN exit node. When I do the extended test, I get 3 DNS servers, one for each of the OpenVPN connections I have up and running

AirVPN's DNS Leak ipleak.net is also giving 3 DNS servers (the same as DNSLEAK TEST) and identifying me with one of the other AIrVPN servers in the Netherlands. So here doesn't appear to be a leak and the AirVPN routing seems to be correct too as its correctly exiting me in the UK by showing the UK AIrVPN exit node. So the question begs as to why and how Sky Q box is refusing to download the movies ("failed downloading"). Of course the Sky Q box has no log facilities ... so I have no hope of consulting that ... :-(

Does anyone have a similar setup to mine with AIrVPN and is using Sky Q in the UK. I guess my next option is to let it through Clearnet (i.e. not through the VPN connection ....).

Any thoughts?
Thanks
 

Screenshot_20191201_225204.png

 

Share this post


Link to post

Erm.. why don't you try every server alone first? Chances are a movie download is like downloading chunks of a movie, but everytime one is requested a new connection is made, thus enabling some sort of load balancing for Sky. If the connection is then made from connection 2 instead of 1, hence, different IP, different country, Sky might think of it as an error and quits transmission.


NOT AN AIRVPN TEAM MEMBER. USE TICKETS FOR PROFESSIONAL SUPPORT.

LZ1's New User Guide to AirVPN « Plenty of stuff for advanced users, too!

Want to contact me directly? All relevant methods are on my About me page.

Share this post


Link to post

Cheers, I guess sometimes we are so keen to resolve one issue that we forget the simple things. Yes, you're right I could do that. Even better, provided the UK server is allowing me to access Sky Q, then I could create force traffic from the Sky Q box through the UK server by creating a gateway just for the IP of the Sky Q. I'll try that and report back.

Share this post


Link to post

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
  • Security Check
    Play CAPTCHA Audio
    Refresh Image

×
×
  • Create New...