Jump to content
Not connected, Your IP: 3.81.79.135
Mpress2018

Slow vpn - usually Dallas servers

Recommended Posts

For about a week any time I am connected to servers in Dallas my VPN connection is extremely slow, around 300 Kbps vs the 24+ Mbps it usually is.  Also it takes several seconds to do DNS resolution.  Connections to other servers are not as bad but it still seems slower overall.

I have the latest Linux version of the OpenVPN software with the default configuration - no specific ways of tunnelling through AT&T's U-Verse network specified (I did turn off some IPV6 stuff and set up a couple of local routes for 2 local networks).  At any rate, I have made no recent changes to configurations, etc.  When I am not on the VPN speeds are normal and full-speed.  I don't have any issues with the internet connection.

I don't know what specific info to give you other than this.
I would be willing to capture traces/logs, etc., as neede to help try and identify the issue

Any thoughts?
Thanks.  Mike.

Share this post


Link to post
1 hour ago, Mpress2018 said:

I would be willing to capture traces/logs, etc., as neede to help try and identify the issue


Why not now? OpenVPN logs are most helpful, they contain software and library versions for example...
 
1 hour ago, Mpress2018 said:

Also it takes several seconds to do DNS resolution.


When I deployed dnsmasq as a DNS cache, I could connect on port 53 but any DNS request would take a few seconds. Maybe such correlations are at work here, too. For this we'd need, of course, the logs, since they contain info on which server was connected to on which port... ;)
 
1 hour ago, Mpress2018 said:

Any thoughts?


Right now? Sleepy ones. :D

NOT AN AIRVPN TEAM MEMBER. USE TICKETS FOR PROFESSIONAL SUPPORT.

LZ1's New User Guide to AirVPN « Plenty of stuff for advanced users, too!

Want to contact me directly? All relevant methods are on my About me page.

Share this post


Link to post

I second this. Dallas servers have been my go to. There are extremely slow for the past week or so. In fact all US servers have been awful for me.  Something is odd with them for sure. 

Share this post


Link to post

Dallas servers are just fine.  I just got 269mbit/s with testmy.net (speed test server in Dallas) which uses only a single stream for testing.  That's quite good.

I'm running openvpn on a pfsense box.

Share this post


Link to post

Well, wouldn't you know.  Get up to start tracing, etc., and all seems well this morning.  DNS is resolving quickly like it used to and the throughput is as it was.  Guess I'll just have to keep an eye on things for a while.

But, back to normal now...

Mike.

Share this post


Link to post

Hello!

The problem got solved but it's the second time it occurs in just 10 days. A high volume router check-up has been scheduled for the next working day as the problem could be sorted out only by rebooting that router in both cases. Please do not hesitate to report again any malfunction in Dallas in the meantime.

Kind regards
 

Share this post


Link to post
On 10/3/2019 at 2:00 PM, Staff said:

Hello!

The problem got solved but it's the second time it occurs in just 10 days. A high volume router check-up has been scheduled for the next working day as the problem could be sorted out only by rebooting that router in both cases. Please do not hesitate to report again any malfunction in Dallas in the meantime.

Kind regards
 


how did it go?  I noticed that Dallas servers went down again so I assume that was the router check. 

Share this post


Link to post

Yeah Dallas servers are still acting up. Hope we can get those fixed soon.

Share this post


Link to post

I can confirm for working on connecting on different ports.  80, 443, 41885.   Pegasus and others are extremely slow right now.

I have 2 other tunnels (non airvpn) working fine on my Pfsense box 

Share this post


Link to post

Yea Dallas is a crap shoot. Connected to Alcaid (Chicago) right now that Amazon completely blocks along with Micro also (Chicago). The issue with Dallas has been intermitent over what the past 2 weeks. Things will be just fine then poof pages quit loading. Check the status and packet loss or low bandwith is what the status always says here on Air for all Dallas Severs. So something at that center is jacked up and faulty or something. Maybe time to find another Dallas location again.

On a side note would be great to actually get Amazon to load on the Chicago servers but currently they are blocking connection to those servers. When Dallas is up I don't have a single issue loading up Amazon.com

Share this post


Link to post

I am actively working on this problem in the Dallas data center.  I *will* get this problem resolved.  My deepest apologies to AirVPN and its customers.

Share this post


Link to post

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
  • Security Check
    Play CAPTCHA Audio
    Refresh Image

×
×
  • Create New...