Eddie UI login not accepted

[dshadow83 0]

Purchased VPN service, attempted to login and Im being prompted to purchase the service again due to account not being valid.  I could use some insight how to utilize VPN UI with no further issues.

[Staff 9972]

Hello!

Yes, the Sales department is looking into the issue. No payment has been ever received for account "dshadow83", at the moment: please follow your ticket for news and recommendations.

Kind regards