Serpentis Connection Trouble?

[JamesDean 10]

I'm on Castor right now, and the other servers exhibited no problems either, but Serpentis is giving me the following error:

Wed Sep 12 16:40:31 2012 OpenVPN 2.2.2 Win32-MSVC++ [sSL] [LZO2] [PKCS11] built on Dec 15 2011

Wed Sep 12 16:40:31 2012 NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

Wed Sep 12 16:40:31 2012 LZO compression initialized

Wed Sep 12 16:40:31 2012 Control Channel MTU parms [ L:1558 D:138 EF:38 EB:0 ET:0 EL:0 ]

Wed Sep 12 16:40:31 2012 Socket Buffers: R=[8192->8192] S=[8192->8192]

Wed Sep 12 16:40:31 2012 Data Channel MTU parms [ L:1558 D:1450 EF:58 EB:135 ET:0 EL:0 AF:3/1 ]

Wed Sep 12 16:40:31 2012 Local Options hash (VER=V4): '22188c5b'

Wed Sep 12 16:40:31 2012 Expected Remote Options hash (VER=V4): 'a8f55717'

Wed Sep 12 16:40:31 2012 UDPv4 link local: [undef]

Wed Sep 12 16:40:31 2012 UDPv4 link remote: 178.248.30.131:53

Wed Sep 12 16:40:31 2012 TLS: Initial packet from 178.248.30.131:53, sid=09de80e1 21c5afdd

Wed Sep 12 16:40:41 2012 VERIFY OK: depth=1, /C=IT/ST=IT/L=Perugia/O=airvpn.org/CN=airvpn.org_CA/emailAddress=info@airvpn.org

Wed Sep 12 16:40:41 2012 VERIFY OK: nsCertType=SERVER

Wed Sep 12 16:40:41 2012 VERIFY OK: depth=0, /C=IT/ST=IT/L=Perugia/O=airvpn.org/CN=server/emailAddress=info@airvpn.org

Wed Sep 12 16:41:31 2012 TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)

Wed Sep 12 16:41:31 2012 TLS Error: TLS handshake failed

Wed Sep 12 16:41:31 2012 TCP/UDP: Closing socket

Wed Sep 12 16:41:31 2012 SIGUSR1[soft,tls-error] received, process restarting

Wed Sep 12 16:41:31 2012 Restart pause, 2 second(s)

Wed Sep 12 16:41:33 2012 NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

Wed Sep 12 16:41:33 2012 LZO compression initialized

Wed Sep 12 16:41:33 2012 Control Channel MTU parms [ L:1558 D:138 EF:38 EB:0 ET:0 EL:0 ]

Wed Sep 12 16:41:33 2012 Socket Buffers: R=[8192->8192] S=[8192->8192]

Wed Sep 12 16:41:33 2012 Data Channel MTU parms [ L:1558 D:1450 EF:58 EB:135 ET:0 EL:0 AF:3/1 ]

Wed Sep 12 16:41:33 2012 Local Options hash (VER=V4): '22188c5b'

Wed Sep 12 16:41:33 2012 Expected Remote Options hash (VER=V4): 'a8f55717'

Wed Sep 12 16:41:33 2012 UDPv4 link local: [undef]

Wed Sep 12 16:41:33 2012 UDPv4 link remote: 178.248.30.131:53

Wed Sep 12 16:41:33 2012 TLS: Initial packet from 178.248.30.131:53, sid=be24a5f3 d95da2c5

Wed Sep 12 16:41:53 2012 SIGTERM received, sending exit notification to peer

Wed Sep 12 16:41:58 2012 TCP/UDP: Closing socket

Wed Sep 12 16:41:58 2012 SIGTERM[soft,exit-with-notification] received, process exiting

It's been this way for a couple days. Using UDP 53, 80, or 443.

JD

[Staff 9972]

I'm on Castor right now, and the other servers exhibited no problems either, but Serpentis is giving me the following error:

Wed Sep 12 16:41:31 2012 TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)

Wed Sep 12 16:41:31 2012 TLS Error: TLS handshake failed

It's been this way for a couple days. Using UDP 53, 80, or 443.

JD

Hello!

We don't detect any problem on any Serpentis port. All the monitoring & supervision systems show that Serpentis is up and running, listening to and accepting connections on all the designed ports.

Is anybody else facing the same problem?

Kind regards

[Willowz 0]

Same here. On port 80 I can't connect sometimes and so on 53 both ofr UDP. The connection speed is much slower and response time.

[archi 0]

I can't connect to serpentis using UDP Port 443 as well. Connection on TCP/80 is working fine.

[archi 0]

I can't connect to serpentis using UDP Port 443 as well. Connection on TCP/80 is working fine.

[Staff 9972]

Hello!

When Serpentis is under flood / DDoS attacks, the hardware firewall in front of it drops UDP packets [EDIT: correction, it shapes UDP traffic against flooding] in order to let Serpentis continue providing the service on TCP ports.

Kind regards

[JamesDean 10]

OK, so that was the problem - DDOS? I'll download the TCP config. Is there anyway to have a section that alerts to which servers are being attacked, when it happens? Sad that idiots (or the RIAA/MPAA) DDOS VPNs.

PD

[Staff 9972]

OK, so that was the problem - DDOS? I'll download the TCP config. Is there anyway to have a section that alerts to which servers are being attacked, when it happens? Sad that idiots (or the RIAA/MPAA) DDOS VPNs.

PD

Hello!

Yes, a new servers real time monitor which will provide you with more information is almost ready.

Kind regards

[JamesDean 10]

My poor Swedish beauty is still sick on UDP. Is it still under attack?

JD

[sunnymorning 1]

same here , still gotta use a netherland server atm -.- , i was hoping theyd get more swedish servers but apparently its taking a while

[Staff 9972]

Hello!

We've warned the provider about the issue. We will keep you informed.

Kind regards

[Staff 9972]

Hello!

The problem looks solved. Can you please check and report at your convenience?

Kind regards