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honorhim

"input string not in a correct format error" CONTD

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AFTER CLOSING THE AIR CLIENT, WHERE DO I FIND THE "AirVPN.xml" TO BE ABLE TO DELETE IT?

Hi, I'm getting the "input string not in a correct format error" now too.

When I right-clock on the AirVPN icon on the start up menu and then select Logs, up pops what looks like an Excel table with 2 columns: date and message. Neither columns nor the rows can be selected, let alone deleted. Am I looking in the right place? If not, where do I find the XML file in these logs and how do I delete them?

Thanks in advance

Hello!

You're looking in the right place. The line you wish to find is something similar to:

Reading options from [...]\Users\[...]\AppData\Roaming\AirVPN\Air\1.0.0.0\AirVPN.xml

It appears on the top, just after the initialization.

When you have located it, close the Air client and delete the file "AirVPN.xml".

When you launch the client again, it will re-create the XML (you will have to re-insert your login name).

Kind regards

AFTER CLOSING THE AIR CLIENT, WHERE DO I FIND THE "AirVPN.xml" TO BE ABLE TO DELETE IT?

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AFTER CLOSING THE AIR CLIENT, WHERE DO I FIND THE "AirVPN.xml" TO BE ABLE TO DELETE IT?

Hello!

It's in the path specified in the logs.

Assuming (this is just an example, your path will be different of course) it is C:\Users\johndoe\AppData\Roaming\AirVPN\Air\1.0.0.0\, just browse with the window manager or cd with the command prompt to that directory and delete AirVPN.xml.

Kind regards

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I don't see "AirVPN=xml"

this is what is on my log

<?xml version="1.0" encoding="utf-8"?>

<options>

<option name="last_server" value="70" />

<option name="last_mode" value="704" />

<option name="proxy_mode" value="" />

<option name="proxy_host" value="" />

<option name="proxy_port" value="" />

<option name="autostart" value="True" />

<option name="expert" value="False" />

<option name="location" value="user" />

<option name="exe_path" value="" />

<option name="login" value="***********" />

<option name="tos_accepted" value="True" />

<option name="password" value="*******" />

</options>

I've deleted the first line,but it still doesn't work after I reload the client. Any ideas?

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I don't see "AirVPN=xml"

this is what is on my log

I've deleted the first line,but it still doesn't work after I reload the client. Any ideas?

Hello!

Please right-click on the Air dock icon after the error occurs, select "Logs" and look at the path and filename of AirVPN.xml. Then close the Air client and delete airvpn.xml. The client will re-create it automatically.

Kind regards

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