ANSWERED [Linux] can't connect to a server.

[R53ft3A2 0]

Hello,
I am using Ubuntu 18.10 and have downloaded the latest AirVPN client. Unfortunately I can't connect to a server. At the step "checking route IPv4" it always hangs.

 

Here is my report:

 

Eddie System/Environment Report - 22.12.2018 11:33 UTC

Eddie version: 2.17.2
Eddie OS build: linux_x64
Eddie architecture: x64
OS type: Linux
OS name: Ubuntu 18.10 \n \l
OS version: Linux ubuntu-19 4.18.0-10-generic #11-Ubuntu SMP Thu Oct 11 15:13:55 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
OS architecture: x64
Mono /.Net Framework: 4.6.2 (Debian 4.6.2.7+dfsg-1ubuntu1); Framework: v4.0.30319
OpenVPN driver: Found, /dev/net/tun
OpenVPN: 2.4.6 - OpenSSL 1.1.1  11 Sep 2018, LZO 2.10 (/usr/sbin/openvpn)
SSH: OpenSSH_7.7p1 Ubuntu-4ubuntu0.1, OpenSSL 1.0.2n  7 Dec 2017 (/usr/bin/ssh)
SSL: stunnel 5.44 (/usr/bin/stunnel4)
curl: 7.61.0 (/usr/bin/curl)

[Staff 9973]

Hello!

Please try the following settings:

• from Eddie main window select "Preferences" > "Advanced"
• untick "Check if the tunnel works"
• click "Save"
•  
• select "Preferences" > "DNS"
• untick "Check Air VPN DNS"
• click "Save"
•  
• select "Preferences" > "Protocols"
• untick "Automatic"
• select the line with entry-IP address 3 (THREE), protocol TCP, port 443 (the line will be highlighted in blue)
• click "Save"
•  
• enable "Network Lock" from Eddie main window
• test connections to various servers in various locations

Kind regards
 

[R53ft3A2 0]

it works

thank you