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lemonade

AirVPN cannot connect. Help Please

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Hello I have a Macbook Air running 10.11.6 El Capitan

 

My membership with AirVPN runs for at least another few months. 

 

I am having trouble connecting to my VPN and would like some help. Here are the logs. 

 

I 2017.10.30 06:49:34 - Eddie client version: 2.12.4 / macos_x64, System: MacOS, Name: 10.11.6, Mono/.Net Framework: v4.0.30319
. 2017.10.30 06:49:34 - Reading options from /Users/XXXXXX/.airvpn/AirVPN.xml
. 2017.10.30 06:49:35 - Data path: /Users/XXXXXX/.airvpn
. 2017.10.30 06:49:35 - Application path: /Applications/Eddie.app/Contents/MacOS
. 2017.10.30 06:49:35 - Executable path: /Applications/Eddie.app/Contents/MacOS/Eddie
. 2017.10.30 06:49:35 - Command line arguments (1): gui.osx.style="dark"
. 2017.10.30 06:49:35 - Operating System: Unix 15.6.0.0 - Darwin XXXXXXX.local 15.6.0 Darwin Kernel Version 15.6.0: Wed Nov  2 20:30:56 PDT 2016; root:xnu-3248.60.11.1.2~2/RELEASE_X86_64 x86_64
I 2017.10.30 06:49:35 - OpenVPN Driver - Expected
I 2017.10.30 06:49:35 - OpenVPN - Version: 2.4.0 - OpenSSL 1.0.2k  26 Jan 2017, LZO 2.09 (/Applications/Eddie.app/Contents/MacOS/openvpn)
I 2017.10.30 06:49:35 - SSH - Version: OpenSSH_6.9p1, LibreSSL 2.1.8 (/usr/bin/ssh)
I 2017.10.30 06:49:35 - SSL - Version: stunnel 5.40 (/Applications/Eddie.app/Contents/MacOS/stunnel)
I 2017.10.30 06:49:35 - curl - Version: 7.43.0 (/usr/bin/curl)
I 2017.10.30 06:49:35 - Certification Authorities: /Applications/Eddie.app/Contents/MacOS/../Resources/cacert.pem
! 2017.10.30 06:49:35 - Activation of Network Lock - OS X - PF
. 2017.10.30 06:49:35 - OS X - PF rules updated, reloading
. 2017.10.30 06:49:35 - Updating systems & servers data ...
I 2017.10.30 06:49:35 - Session starting.
. 2017.10.30 06:49:35 - IPv6 disabled on network adapter (Wi-Fi)
. 2017.10.30 06:49:35 - IPv6 disabled on network adapter (Bluetooth PAN)
. 2017.10.30 06:49:35 - IPv6 disabled on network adapter (Thunderbolt Bridge)
. 2017.10.30 06:49:36 - Systems & servers data update completed
I 2017.10.30 06:49:42 - Checking authorization ...
! 2017.10.30 06:49:42 - Connecting to Agena (Canada, Toronto, Ontario)
! 2017.10.30 06:49:43 - Disconnecting
. 2017.10.30 06:49:43 - Connection terminated.
. 2017.10.30 06:49:43 - OpenVPN > OpenVPN 2.4.0 x86_64-apple-darwin16.3.0 [sSL (OpenSSL)] [LZO] [LZ4] [MH/RECVDA] [AEAD] built on Jan 29 2017
. 2017.10.30 06:49:43 - OpenVPN > library versions: OpenSSL 1.0.2k  26 Jan 2017, LZO 2.09
. 2017.10.30 06:49:43 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3107
. 2017.10.30 06:49:43 - OpenVPN > Error: private key password verification failed
. 2017.10.30 06:49:43 - OpenVPN > Exiting due to fatal error
I 2017.10.30 06:49:46 - Checking authorization ...
! 2017.10.30 06:49:46 - Connecting to Arkab (Canada, Toronto, Ontario)
. 2017.10.30 06:49:46 - OpenVPN > OpenVPN 2.4.0 x86_64-apple-darwin16.3.0 [sSL (OpenSSL)] [LZO] [LZ4] [MH/RECVDA] [AEAD] built on Jan 29 2017
. 2017.10.30 06:49:46 - OpenVPN > library versions: OpenSSL 1.0.2k  26 Jan 2017, LZO 2.09
. 2017.10.30 06:49:46 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3107
. 2017.10.30 06:49:46 - OpenVPN > Error: private key password verification failed
. 2017.10.30 06:49:46 - OpenVPN > Exiting due to fatal error
! 2017.10.30 06:49:46 - Disconnecting
. 2017.10.30 06:49:46 - Connection terminated.
I 2017.10.30 06:49:49 - Cancel requested.
. 2017.10.30 06:49:49 - IPv6 restored on network adapter (Wi-Fi)
. 2017.10.30 06:49:49 - IPv6 restored on network adapter (Bluetooth PAN)
. 2017.10.30 06:49:49 - IPv6 restored on network adapter (Thunderbolt Bridge)
! 2017.10.30 06:49:49 - Session terminated.
 
 
Also here are todays logs
 
I 2017.11.02 15:26:30 - Eddie client version: 2.12.4 / macos_x64, System: MacOS, Name: 10.11.6, Mono/.Net Framework: v4.0.30319
. 2017.11.02 15:26:30 - Reading options from /Users/XXXX/.airvpn/AirVPN.xml
. 2017.11.02 15:26:31 - Data path: /Users/XXXX/.airvpn
. 2017.11.02 15:26:31 - Application path: /Applications/Eddie.app/Contents/MacOS
. 2017.11.02 15:26:31 - Executable path: /Applications/Eddie.app/Contents/MacOS/Eddie
. 2017.11.02 15:26:31 - Command line arguments (1): gui.osx.style="dark"
. 2017.11.02 15:26:31 - Operating System: Unix 15.6.0.0 - Darwin XXXXXlocal 15.6.0 Darwin Kernel Version 15.6.0: Wed Nov  2 20:30:56 PDT 2016; root:xnu-3248.60.11.1.2~2/RELEASE_X86_64 x86_64
I 2017.11.02 15:26:31 - OpenVPN Driver - Expected
I 2017.11.02 15:26:31 - OpenVPN - Version: 2.4.0 - OpenSSL 1.0.2k  26 Jan 2017, LZO 2.09 (/Applications/Eddie.app/Contents/MacOS/openvpn)
I 2017.11.02 15:26:31 - SSH - Version: OpenSSH_6.9p1, LibreSSL 2.1.8 (/usr/bin/ssh)
I 2017.11.02 15:26:31 - SSL - Version: stunnel 5.40 (/Applications/Eddie.app/Contents/MacOS/stunnel)
I 2017.11.02 15:26:31 - curl - Version: 7.43.0 (/usr/bin/curl)
I 2017.11.02 15:26:31 - Certification Authorities: /Applications/Eddie.app/Contents/MacOS/../Resources/cacert.pem
! 2017.11.02 15:26:31 - Activation of Network Lock - OS X - PF
. 2017.11.02 15:26:31 - OS X - PF rules updated, reloading
I 2017.11.02 15:26:31 - Session starting.
. 2017.11.02 15:26:31 - Updating systems & servers data ...
. 2017.11.02 15:26:31 - IPv6 disabled on network adapter (Wi-Fi)
. 2017.11.02 15:26:32 - IPv6 disabled on network adapter (Bluetooth PAN)
. 2017.11.02 15:26:32 - IPv6 disabled on network adapter (Thunderbolt Bridge)
. 2017.11.02 15:26:32 - Systems & servers data update completed
I 2017.11.02 15:26:40 - Cancel requested.
. 2017.11.02 15:26:40 - IPv6 restored on network adapter (Wi-Fi)
. 2017.11.02 15:26:40 - IPv6 restored on network adapter (Bluetooth PAN)
. 2017.11.02 15:26:40 - IPv6 restored on network adapter (Thunderbolt Bridge)
! 2017.11.02 15:26:40 - Session terminated.
I 2017.11.02 15:26:43 - Session starting.
. 2017.11.02 15:26:43 - IPv6 disabled on network adapter (Wi-Fi)
. 2017.11.02 15:26:43 - IPv6 disabled on network adapter (Bluetooth PAN)
. 2017.11.02 15:26:43 - IPv6 disabled on network adapter (Thunderbolt Bridge)
I 2017.11.02 15:26:43 - Checking authorization ...
! 2017.11.02 15:26:44 - Connecting to Sualocin (Canada, Toronto, Ontario)
! 2017.11.02 15:26:44 - Disconnecting
. 2017.11.02 15:26:44 - Connection terminated.
. 2017.11.02 15:26:52 - OpenVPN > OpenVPN 2.4.0 x86_64-apple-darwin16.3.0 [sSL (OpenSSL)] [LZO] [LZ4] [MH/RECVDA] [AEAD] built on Jan 29 2017
. 2017.11.02 15:26:52 - OpenVPN > library versions: OpenSSL 1.0.2k  26 Jan 2017, LZO 2.09
. 2017.11.02 15:26:52 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3107
. 2017.11.02 15:26:52 - OpenVPN > Error: private key password verification failed
. 2017.11.02 15:26:52 - OpenVPN > Exiting due to fatal error
I 2017.11.02 15:26:53 - Checking authorization ...
! 2017.11.02 15:26:53 - Connecting to Ukdah (Canada, Toronto, Ontario)
! 2017.11.02 15:26:53 - Disconnecting
. 2017.11.02 15:26:53 - Connection terminated.
I 2017.11.02 15:26:57 - Checking authorization ...
! 2017.11.02 15:26:57 - Connecting to Alya (Canada, Toronto, Ontario)
. 2017.11.02 15:26:57 - OpenVPN > OpenVPN 2.4.0 x86_64-apple-darwin16.3.0 [sSL (OpenSSL)] [LZO] [LZ4] [MH/RECVDA] [AEAD] built on Jan 29 2017
. 2017.11.02 15:26:57 - OpenVPN > library versions: OpenSSL 1.0.2k  26 Jan 2017, LZO 2.09
. 2017.11.02 15:26:57 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3107
. 2017.11.02 15:26:57 - OpenVPN > Error: private key password verification failed
. 2017.11.02 15:26:57 - OpenVPN > Exiting due to fatal error
. 2017.11.02 15:26:57 - OpenVPN > OpenVPN 2.4.0 x86_64-apple-darwin16.3.0 [sSL (OpenSSL)] [LZO] [LZ4] [MH/RECVDA] [AEAD] built on Jan 29 2017
. 2017.11.02 15:26:57 - OpenVPN > library versions: OpenSSL 1.0.2k  26 Jan 2017, LZO 2.09
. 2017.11.02 15:26:57 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3107
! 2017.11.02 15:26:57 - Disconnecting
. 2017.11.02 15:26:57 - Connection terminated.
. 2017.11.02 15:26:57 - OpenVPN > Error: private key password verification failed
. 2017.11.02 15:26:57 - OpenVPN > Exiting due to fatal error
I 2017.11.02 15:27:00 - Checking authorization ...
! 2017.11.02 15:27:01 - Connecting to Lesath (Canada, Toronto, Ontario)
. 2017.11.02 15:27:01 - OpenVPN > OpenVPN 2.4.0 x86_64-apple-darwin16.3.0 [sSL (OpenSSL)] [LZO] [LZ4] [MH/RECVDA] [AEAD] built on Jan 29 2017
. 2017.11.02 15:27:01 - OpenVPN > library versions: OpenSSL 1.0.2k  26 Jan 2017, LZO 2.09
. 2017.11.02 15:27:01 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3107
. 2017.11.02 15:27:01 - OpenVPN > Error: private key password verification failed
. 2017.11.02 15:27:01 - OpenVPN > Exiting due to fatal error
! 2017.11.02 15:27:01 - Disconnecting
. 2017.11.02 15:27:01 - Connection terminated.
I 2017.11.02 15:27:03 - Cancel requested.
. 2017.11.02 15:27:03 - IPv6 restored on network adapter (Wi-Fi)
. 2017.11.02 15:27:03 - IPv6 restored on network adapter (Bluetooth PAN)
. 2017.11.02 15:27:03 - IPv6 restored on network adapter (Thunderbolt Bridge)
! 2017.11.02 15:27:03 - Session terminated.
 
 
I have no idea what to do.
 
Two additional things that may or may not be related:
 
I do not have IPV6 enable. At least I dont think so.
 
And Eddie does not start when the computer starts despite the box being checked for such action.
 
 
Please help. Thank you. 

 

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Cool Now I have this

 

I 2017.11.02 16:04:29 - Eddie version: 2.13.6 / macos_x64, System: MacOS, Name: 10.11.6, Version: Darwin XXXXX.local 15.6.0 Darwin Kernel Version 15.6.0: Wed Nov  2 20:30:56 PDT 2016; root:xnu-3248.60.11.1.2~2/RELEASE_X86_64 x86_64, Mono/.Net Framework: v4.0.30319
. 2017.11.02 16:04:29 - Reading options from /Users/XXXXX/.airvpn/AirVPN.xml
. 2017.11.02 16:04:30 - Command line arguments (1): gui.osx.style="dark"
I 2017.11.02 16:04:31 - OpenVPN Driver - Expected
I 2017.11.02 16:04:31 - OpenVPN - Version: 2.4.3 - OpenSSL 1.0.2l  25 May 2017, LZO 2.10 (/Users/XXXXXX/Desktop/Eddie.app/Contents/MacOS/openvpn)
I 2017.11.02 16:04:31 - SSH - Version: OpenSSH_6.9p1, LibreSSL 2.1.8 (/usr/bin/ssh)
I 2017.11.02 16:04:31 - SSL - Version: stunnel 5.40 (/Users/XXXXXX/Desktop/Eddie.app/Contents/MacOS/stunnel)
I 2017.11.02 16:04:31 - curl - Version: 7.43.0 (/usr/bin/curl)
I 2017.11.02 16:04:31 - Certification Authorities: /Users/XXXXX/Desktop/Eddie.app/Contents/MacOS/cacert.pem
! 2017.11.02 16:04:31 - Activation of Network Lock - OS X - PF
. 2017.11.02 16:04:32 - OS X - PF rules updated, reloading
F 2017.11.02 16:04:32 - Unable to start PF Firewall.
. 2017.11.02 16:04:40 - Updating systems & servers data ...
I 2017.11.02 16:04:40 - Session starting.
. 2017.11.02 16:04:41 - IPv6 disabled on network adapter (Wi-Fi)
. 2017.11.02 16:04:41 - IPv6 disabled on network adapter (Bluetooth PAN)
. 2017.11.02 16:04:41 - IPv6 disabled on network adapter (Thunderbolt Bridge)
. 2017.11.02 16:04:41 - Systems & servers data update completed
I 2017.11.02 16:05:03 - Checking authorization ...
! 2017.11.02 16:05:03 - Connecting to Tyl (Canada, Toronto, Ontario)
! 2017.11.02 16:05:03 - Disconnecting
. 2017.11.02 16:05:03 - Connection terminated.

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