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Today, I have chosen the Premium Service. Unfortunately, I must say that I, despite new Premium Server Config, still have a ping of 600 to 2000. This is NOT acceptable. The internet here is very fast and gives me a ping of 25 Because the port limitation I had to change to a VPN. Airvpn was recommended to me, but under these conditions, I would like to prefer my money back ....

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MiL0 wrote.

Today, I have chosen the Premium Service. Unfortunately, I must say that I, despite new Premium Server Config, still have a ping of 600 to 2000. This is NOT acceptable. The internet here is very fast and gives me a ping of 25 Because the port limitation I had to change to a VPN. Airvpn was recommended to me, but under these conditions, I would like to prefer my money back ....

Hello!

According to our terms of use, you have the right to a full refund, no questions asked.

If you wish, and only if you wish, drop us a couple of lines telling us in private which country you connect from and your ISP (in case, use "Contact us" option in the drop-down menu). We would be curious to know just because those ping times are incredibly high, much higher than those recorded from Philippines, China and some countries in Africa.

Kind regards

AirVPN admins

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