qnap 4.3.3 latest firmware - can't get airvpn to work? please help

[kyrusdemnati 1]

i managed to get it to work using previous forum threads found here

but since upgrading to 4.3.3 (latest firmware) i cant get the nas to connect to the vpn as a client. 

 

used this link in past - https://airvpn.org/topic/17618-qnap-version-421-broke-my-airvpn-client-connection-heres-how-i-fixed-it/?hl=qnap

 

is there an updated guide? its stuck on 'connecting'

when i did manage to get it to show connected using the above guide. it wasnt' recieving /sending data packets 

 

please help

 

thanks