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ANSWERED error resolving pool 1.ubuntu.pool.ntp.org: Temporary failure in name resolution (-3)

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i realize this is likely not an AirVPN issue, but i'm not sure where to turn for help

​Mint 18.1

​OpenVPN 2.3.10

​not using the Eddie client

​whenever openvpn is running, the time/name lookup fails with the error:

error resolving pool 1.ubuntu.pool.ntp.org: Temporary failure in name resolution (-3)

​this looks like a time server and when i query the list of configured servers (i forget the command), there are several and so i don't understand why an alternate server is not being used

​whatever the case, i cannot use Air while this problem exists

​here is a more complete version of the system log...

3/9/17 6:37 PM    user    ntpd[21186]    ntpd 4.2.8p4@1.3265-o Wed Oct  5 12:34:45 UTC 2016 (1): Starting
3/9/17 6:37 PM    user    ntpd[21186]    Command line: /usr/sbin/ntpd -p /var/run/ntpd.pid -g -u 108:114
3/9/17 6:37 PM    user    ntp[21175]       ...done.
3/9/17 6:37 PM    user    systemd[1]    Started LSB: Start NTP daemon.
3/9/17 6:37 PM    user    ntpd[21189]    proto: precision = 0.104 usec (-23)
3/9/17 6:37 PM    user    ntpd[21189]    restrict: ignoring line 37, mask '::' unusable.
3/9/17 6:37 PM    user    ntpd[21189]    Listen and drop on 0 v4wildcard 0.0.0.0:123
3/9/17 6:37 PM    user    ntpd[21189]    Listen normally on 1 lo 127.0.0.1:123
3/9/17 6:37 PM    user    ntpd[21189]    Listen normally on 2 enp7s0 192.168.1.100:123
3/9/17 6:37 PM    user    ntpd[21189]    Listen normally on 3 tun0 10.4.87.135:123
3/9/17 6:37 PM    user    ntpd[21189]    Listening on routing socket on fd #20 for interface updates
3/9/17 6:37 PM    user    ntpd[21189]    error resolving pool 0.ubuntu.pool.ntp.org: Temporary failure in name resolution (-3)
3/9/17 6:37 PM    user    ntpd[21189]    error resolving pool 1.ubuntu.pool.ntp.org: Temporary failure in name resolution (-3)
 

so the OS is querying 2 time servers, but never looking beyond that apparently and i know others are working

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i re-applied that resolvconf patch and it didn't change resolv.conf so i did as you said and manually edited it

 

thanks allot for helping with this being this wasn't an Air issue

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back to the beginning - resolv.conf is overwritten after suspend or reboot

 

i also tried adding 10.4.0.1 to /resolve.conf.d/base and restarting and that doesn't work

 

also dpkg-reconfigure resolvconf to make sure resolve.conf is dynamically updating doesn't work

 

other 'solutions' suggested simply adding the nameservers to the IPV4 tab of the network manager UI which obviously won't work

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whoops - i don't know what happened, but the VPN tunnel seems to be working now

 

"solved" for now i suppose

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