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I am trying to follow the Android instructions but they are not working and some of the options are different than what is listed in the tutorial. 

 

When I click import - I am presented with 4 options to import a file - which one is correct?

 

I made an assumption and selected Import Profile from SD card.

 

The file is imported but there is no "trusted software" warning like in the tutorial. 

 

When I click the connect button, absolutely nothing happens. 

 

I appreciate any help you can offer.

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I appreciate any help you can offer.

 

We appreciate any info you can give us. We don't know your phone, the Android version, not even which client you are using. Don't make us guess.

 

OpenVPN for Android by Arbe Schwabe writes one line to the log on startup which will be sufficient to answer all these questions. Could you please paste it here?


» I am not an AirVPN team member. All opinions are my own and are not official. Refer to Staff postings for the official word.

» These are the community forums, not the support portal. You're writing with other users here.

» New here? LZ1's New User Guide to AirVPN. Use the search function, Luke!

» Tor exits behind a VPN connection are discouraged. Using Tor on the other hand is not.

 

» Privacy is like alcohol: Drink a little and it can help you stay unnoticed. Drink a lot and everyone will notice you.

» I cannot give you the solution to all your issues. But I can guide you to it. The rest is up to you.

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Thank you and sorry for not providing enough information.

 

I went to the OpenVPN menu and selected show log file and I go to an empty screen. It just says OpenVPN log file, there is a purple line, and a pause button.

 

Is there another log I should be looking for?

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In Enter/Android, there are three guides for three different apps. Which one did you follow?

Then go to your system settings > Info about your device, and tell us your model and the Android version.


» I am not an AirVPN team member. All opinions are my own and are not official. Refer to Staff postings for the official word.

» These are the community forums, not the support portal. You're writing with other users here.

» New here? LZ1's New User Guide to AirVPN. Use the search function, Luke!

» Tor exits behind a VPN connection are discouraged. Using Tor on the other hand is not.

 

» Privacy is like alcohol: Drink a little and it can help you stay unnoticed. Drink a lot and everyone will notice you.

» I cannot give you the solution to all your issues. But I can guide you to it. The rest is up to you.

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