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UnarmedLad

Connection failure on Windows 7 (wireless adapter auto-disabled)

By UnarmedLad, ... in Troubleshooting and Problems

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UnarmedLad    0

UnarmedLad
Posted ...

I'm using the AirVPN client already on two Windows 8.1 systems, which works fine. However, I cannot get it to work on my third computer which is running Windows 7. The ping times out during the "checking route" phase. I am quite certain this is because my wireless adapter (which is an Intel Centrino Wireless-N 130) gets disabled as soon as the TAP-Windows Adapter tries to authenticate.

 

Here is a log of the client failing to connect with default settings:

I 2016.12.19 11:23:38 - AirVPN client version: 2.10.3 / x64, System: Windows, Name: Microsoft Windows NT 6.1.7601 Service Pack 1 / x64
. 2016.12.19 11:23:38 - Reading options from C:\Users\UnarmedLad\AppData\Local\AirVPN\AirVPN.xml
. 2016.12.19 11:23:38 - Data Path: C:\Users\UnarmedLad\AppData\Local\AirVPN
. 2016.12.19 11:23:38 - App Path: C:\Program Files\AirVPN
. 2016.12.19 11:23:38 - Executable Path: C:\Program Files\AirVPN\AirVPN.exe
. 2016.12.19 11:23:38 - Command line arguments (1): path="home"
. 2016.12.19 11:23:38 - Operating System: Microsoft Windows NT 6.1.7601 Service Pack 1
. 2016.12.19 11:23:38 - Updating systems & servers data ...
I 2016.12.19 11:23:39 - OpenVPN Driver - TAP-Windows Adapter V9, version 9.21.2
I 2016.12.19 11:23:39 - OpenVPN - Version: OpenVPN 2.3.8 (C:\Program Files\AirVPN\openvpn.exe)
I 2016.12.19 11:23:39 - SSH - Version: plink 0.63 (C:\Program Files\AirVPN\plink.exe)
I 2016.12.19 11:23:39 - SSL - Version: stunnel 5.17 (C:\Program Files\AirVPN\stunnel.exe)
! 2016.12.19 11:23:39 - Ready
. 2016.12.19 11:23:39 - Systems & servers data update completed
I 2016.12.19 11:23:43 - Session starting.
I 2016.12.19 11:23:44 - IPv6 disabled.
I 2016.12.19 11:23:46 - Checking authorization ...
! 2016.12.19 11:23:46 - Connecting to Asellus (Netherlands, Alblasserdam)
. 2016.12.19 11:23:46 - OpenVPN > OpenVPN 2.3.8 x86_64-w64-mingw32 [SSL (OpenSSL)] [LZO] [IPv6] built on Aug 13 2015
. 2016.12.19 11:23:46 - OpenVPN > library versions: OpenSSL 1.0.2d 9 Jul 2015, LZO 2.08
. 2016.12.19 11:23:48 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100
. 2016.12.19 11:23:48 - OpenVPN > Control Channel Authentication: tls-auth using INLINE static key file
. 2016.12.19 11:23:48 - OpenVPN > Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2016.12.19 11:23:48 - OpenVPN > Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2016.12.19 11:23:48 - OpenVPN > Socket Buffers: R=[8192->131072] S=[8192->131072]
. 2016.12.19 11:23:48 - OpenVPN > UDPv4 link local: [undef]
. 2016.12.19 11:23:48 - OpenVPN > UDPv4 link remote: [AF_INET]109.202.107.19:443
. 2016.12.19 11:23:48 - OpenVPN > TLS: Initial packet from [AF_INET]109.202.107.19:443, sid=3fde8129 5e90e801
. 2016.12.19 11:23:48 - OpenVPN > VERIFY OK: depth=1, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=airvpn.org CA, emailAddress=info@airvpn.org
. 2016.12.19 11:23:48 - OpenVPN > Validating certificate key usage
. 2016.12.19 11:23:48 - OpenVPN > ++ Certificate has key usage  00a0, expects 00a0
. 2016.12.19 11:23:48 - OpenVPN > VERIFY KU OK
. 2016.12.19 11:23:48 - OpenVPN > Validating certificate extended key usage
. 2016.12.19 11:23:48 - OpenVPN > ++ Certificate has EKU (str) TLS Web Server Authentication, expects TLS Web Server Authentication
. 2016.12.19 11:23:48 - OpenVPN > VERIFY EKU OK
. 2016.12.19 11:23:48 - OpenVPN > VERIFY OK: depth=0, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=server, emailAddress=info@airvpn.org
. 2016.12.19 11:23:53 - OpenVPN > Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key
. 2016.12.19 11:23:53 - OpenVPN > Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2016.12.19 11:23:53 - OpenVPN > Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key
. 2016.12.19 11:23:53 - OpenVPN > Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2016.12.19 11:23:53 - OpenVPN > Control Channel: TLSv1.2, cipher TLSv1/SSLv3 DHE-RSA-AES256-GCM-SHA384, 4096 bit RSA
. 2016.12.19 11:23:53 - OpenVPN > [server] Peer Connection Initiated with [AF_INET]109.202.107.19:443
. 2016.12.19 11:23:55 - OpenVPN > SENT CONTROL [server]: 'PUSH_REQUEST' (status=1)
. 2016.12.19 11:23:55 - OpenVPN > PUSH: Received control message: 'PUSH_REPLY,redirect-gateway def1 bypass-dhcp,dhcp-option DNS 10.4.0.1,comp-lzo no,route-gateway 10.4.0.1,topology subnet,ping 10,ping-restart 60,ifconfig 10.4.55.2 255.255.0.0'
. 2016.12.19 11:23:55 - OpenVPN > OPTIONS IMPORT: timers and/or timeouts modified
. 2016.12.19 11:23:55 - OpenVPN > OPTIONS IMPORT: LZO parms modified
. 2016.12.19 11:23:55 - OpenVPN > OPTIONS IMPORT: --ifconfig/up options modified
. 2016.12.19 11:23:55 - OpenVPN > OPTIONS IMPORT: route options modified
. 2016.12.19 11:23:55 - OpenVPN > OPTIONS IMPORT: route-related options modified
. 2016.12.19 11:23:55 - OpenVPN > OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified
. 2016.12.19 11:23:55 - OpenVPN > do_ifconfig, tt->ipv6=0, tt->did_ifconfig_ipv6_setup=0
. 2016.12.19 11:23:55 - OpenVPN > open_tun, tt->ipv6=0
. 2016.12.19 11:23:55 - OpenVPN > TAP-WIN32 device [Local Area Connection 2] opened: \\.\Global\{F855547C-7190-470F-B8E2-6F650BF21EAB}.tap
. 2016.12.19 11:23:55 - OpenVPN > TAP-Windows Driver Version 9.21
. 2016.12.19 11:23:55 - OpenVPN > Set TAP-Windows TUN subnet mode network/local/netmask = 10.4.0.0/10.4.55.2/255.255.0.0 [SUCCEEDED]
. 2016.12.19 11:23:55 - OpenVPN > Notified TAP-Windows driver to set a DHCP IP/netmask of 10.4.55.2/255.255.0.0 on interface {F855547C-7190-470F-B8E2-6F650BF21EAB} [DHCP-serv: 10.4.255.254, lease-time: 31536000]
. 2016.12.19 11:23:55 - OpenVPN > Successful ARP Flush on interface [27] {F855547C-7190-470F-B8E2-6F650BF21EAB}
. 2016.12.19 11:24:00 - OpenVPN > TEST ROUTES: 1/1 succeeded len=0 ret=1 a=0 u/d=up
. 2016.12.19 11:24:00 - OpenVPN > C:\Windows\system32\route.exe ADD 109.202.107.19 MASK 255.255.255.255 192.168.1.1
. 2016.12.19 11:24:00 - OpenVPN > Warning: route gateway is not reachable on any active network adapters: 192.168.1.1
. 2016.12.19 11:24:00 - OpenVPN > Route addition via IPAPI failed [adaptive]
. 2016.12.19 11:24:00 - OpenVPN > Route addition fallback to route.exe
. 2016.12.19 11:24:00 - OpenVPN > env_block: add PATH=C:\Windows\System32;C:\WINDOWS;C:\WINDOWS\System32\Wbem
. 2016.12.19 11:24:00 - OpenVPN > C:\Windows\system32\route.exe ADD 192.168.1.1 MASK 255.255.255.255 192.168.1.1 IF 39
. 2016.12.19 11:24:00 - OpenVPN > ROUTE: route addition failed using CreateIpForwardEntry: Element not found.   [status=1168 if_index=39]
. 2016.12.19 11:24:00 - OpenVPN > Route addition via IPAPI failed [adaptive]
. 2016.12.19 11:24:00 - OpenVPN > Route addition fallback to route.exe
. 2016.12.19 11:24:00 - OpenVPN > env_block: add PATH=C:\Windows\System32;C:\WINDOWS;C:\WINDOWS\System32\Wbem
. 2016.12.19 11:24:00 - OpenVPN > C:\Windows\system32\route.exe ADD 0.0.0.0 MASK 128.0.0.0 10.4.0.1
. 2016.12.19 11:24:00 - OpenVPN > ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=20 and dwForwardType=4
. 2016.12.19 11:24:00 - OpenVPN > Route addition via IPAPI succeeded [adaptive]
. 2016.12.19 11:24:00 - OpenVPN > C:\Windows\system32\route.exe ADD 128.0.0.0 MASK 128.0.0.0 10.4.0.1
. 2016.12.19 11:24:00 - OpenVPN > ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=20 and dwForwardType=4
. 2016.12.19 11:24:00 - OpenVPN > Route addition via IPAPI succeeded [adaptive]
. 2016.12.19 11:24:00 - Starting Management Interface
. 2016.12.19 11:24:00 - OpenVPN > Initialization Sequence Completed
I 2016.12.19 11:24:01 - DNS of a network adapter forced (TAP-Windows Adapter V9)
I 2016.12.19 11:24:21 - Flushing DNS
I 2016.12.19 11:24:24 - Checking route
W 2016.12.19 11:25:31 - The operation has timed out
. 2016.12.19 11:25:31 - OpenVPN > [server] Inactivity timeout (--ping-restart), restarting
. 2016.12.19 11:25:31 - OpenVPN > SIGUSR1[soft,ping-restart] received, process restarting
. 2016.12.19 11:25:31 - OpenVPN > Restart pause, 2 second(s)
. 2016.12.19 11:25:31 - OpenVPN > Socket Buffers: R=[8192->131072] S=[8192->131072]
. 2016.12.19 11:25:31 - OpenVPN > UDPv4 link local: [undef]
. 2016.12.19 11:25:31 - OpenVPN > UDPv4 link remote: [AF_INET]109.202.107.19:443
! 2016.12.19 11:25:31 - Disconnecting
. 2016.12.19 11:25:31 - Management - Send 'signal SIGTERM'
. 2016.12.19 11:25:31 - OpenVPN > MANAGEMENT: CMD 'signal SIGTERM'
. 2016.12.19 11:25:31 - OpenVPN > SIGTERM received, sending exit notification to peer
. 2016.12.19 11:25:31 - OpenVpn Management > >INFO:OpenVPN Management Interface Version 1 -- type 'help' for more info
. 2016.12.19 11:25:36 - OpenVPN > C:\Windows\system32\route.exe DELETE 109.202.107.19 MASK 255.255.255.255 192.168.1.1
. 2016.12.19 11:25:36 - OpenVPN > Warning: route gateway is not reachable on any active network adapters: 192.168.1.1
. 2016.12.19 11:25:36 - OpenVPN > Route deletion via IPAPI failed [adaptive]
. 2016.12.19 11:25:36 - OpenVPN > Route deletion fallback to route.exe
. 2016.12.19 11:25:36 - OpenVPN > env_block: add PATH=C:\Windows\System32;C:\WINDOWS;C:\WINDOWS\System32\Wbem
. 2016.12.19 11:25:36 - OpenVPN > C:\Windows\system32\route.exe DELETE 192.168.1.1 MASK 255.255.255.255 192.168.1.1
. 2016.12.19 11:25:36 - OpenVPN > Warning: route gateway is not reachable on any active network adapters: 192.168.1.1
. 2016.12.19 11:25:36 - OpenVPN > Route deletion via IPAPI failed [adaptive]
. 2016.12.19 11:25:36 - OpenVPN > Route deletion fallback to route.exe
. 2016.12.19 11:25:36 - OpenVPN > env_block: add PATH=C:\Windows\System32;C:\WINDOWS;C:\WINDOWS\System32\Wbem
. 2016.12.19 11:25:36 - OpenVPN > C:\Windows\system32\route.exe DELETE 0.0.0.0 MASK 128.0.0.0 10.4.0.1
. 2016.12.19 11:25:36 - OpenVPN > Route deletion via IPAPI succeeded [adaptive]
. 2016.12.19 11:25:36 - OpenVPN > C:\Windows\system32\route.exe DELETE 128.0.0.0 MASK 128.0.0.0 10.4.0.1
. 2016.12.19 11:25:36 - OpenVPN > Route deletion via IPAPI succeeded [adaptive]
. 2016.12.19 11:25:36 - OpenVPN > Closing TUN/TAP interface
. 2016.12.19 11:25:36 - OpenVPN > SIGTERM[soft,exit-with-notification] received, process exiting
. 2016.12.19 11:25:36 - Connection terminated.
I 2016.12.19 11:25:36 - DNS of a network adapter restored to original settings (TAP-Windows Adapter V9)
I 2016.12.19 11:25:38 - Cancel requested.
I 2016.12.19 11:25:38 - IPv6 restored.
! 2016.12.19 11:25:43 - Session terminated.

 

Here is what I've tried already, to no avail:

  • Uninstalling/reinstalling the TAP Windows driver (with reboot in between)
  • Downgrading the TAP Windows driver to version 9.9.1
  • Uninstalling/reinstalling the AirVPN client
  • Updating the AirVPN client to the latest experimental build (Eddie 2.11)
  • Disabling "Check if the tunnel effectively works" and "Check if the tunnel uses AirVPN DNS" in the advanced settings of the AirVPN client. Now the client appears to connect, but the wireless adapter is still disabled, I cannot get any traffic and the connection times out after about 30 seconds.
  • Using the OpenVPN client to connect using a config file from the Configuration Generator. This gives similar results to the above: the client appears to connect, but the wireless adapter is still disabled, I cannot get any traffic and the connection times out after about 30 seconds.
  • Setting the wireless adapter to the highest priority under Network Connections > Advanced Settings > Adapters and Bindings
  • Updating the drivers for the wireless adapter (Intel Centrino Wireless-N 130) to the latest version (19.20.3)
  • Using the Administrator Tool from the Intel PROSet/Wireless Tools to generate a new Administrator Package where Adapter Switching is disabled under Application Settings, and applying the package to my computer
  • Booting into the BIOS to look for an option concerning disabling WLAN on LAN connection or something similar, but I found nothing.

Does anyone have a clue what I could try next? Any help would be much appreciated.

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LZ1    672

LZ1
Posted ...

Hello!

 

Did you try setting your TAP driver media status to "Always Connected"? Sometimes going into device manager and disabling the adapter before reactivating it again, can also help. What about turning off IPv6 at the adapter level? Also, are these things with or without Network Lock enabled? Do ensure no 3rd party security software could be interfering as well. You can always submit a support ticket too .

Hi there, are you new to AirVPN? Many of your questions are already answered in this guide. You may also read the Eddie Android FAQ.
Moderators do not speak on behalf of AirVPN. Only the Official Staff account does. Please also do not run Tor Exit Servers behind AirVPN, thank you.
Did you make a guide or how-to for something? Then contact me to get it listed in my new user guide's Guides Section, so that the community can find it more easily.

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