ANSWERED Extremely slow download/upload speed, new user

[biedanshin 0]

I decided to try out VPNs and downloaded AirVPN today. I'm getting download speeds averaging around 40kb/s acording to the AirVPN program. I've been reading https://airvpn.org/topic/18339-guide-to-getting-started-links-for-advanced-users/ this + browsing the forums to try to fix, but am still getting low speeds. Any suggestions to fix this (and info/specs I need to provide) would be greatly appreciated.

 

 

 

OS: Windows 7 64-bit

Country: USA

 

Logs:

 

 

I 2016.08.10 12:28:19 - AirVPN client version: 2.10.3 / x64, System: Windows, Name: Microsoft Windows NT 6.1.7601 Service Pack 1 / x64

. 2016.08.10 12:28:19 - Reading options from C:\Users\Daniel\AppData\Local\AirVPN\AirVPN.xml

. 2016.08.10 12:28:19 - Data Path: C:\Users\Daniel\AppData\Local\AirVPN

. 2016.08.10 12:28:19 - App Path: C:\Program Files\AirVPN

. 2016.08.10 12:28:19 - Executable Path: C:\Program Files\AirVPN\AirVPN.exe

. 2016.08.10 12:28:19 - Command line arguments (1): path="home"

. 2016.08.10 12:28:19 - Operating System: Microsoft Windows NT 6.1.7601 Service Pack 1

. 2016.08.10 12:28:19 - Updating systems & servers data ...

I 2016.08.10 12:28:20 - OpenVPN Driver - TAP-Windows Adapter V9, version 9.21.1

I 2016.08.10 12:28:20 - OpenVPN - Version: OpenVPN 2.3.8 (C:\Program Files\AirVPN\openvpn.exe)

I 2016.08.10 12:28:20 - SSH - Version: plink 0.63 (C:\Program Files\AirVPN\plink.exe)

I 2016.08.10 12:28:20 - SSL - Version: stunnel 5.17 (C:\Program Files\AirVPN\stunnel.exe)

! 2016.08.10 12:28:20 - Ready

. 2016.08.10 12:28:20 - Systems & servers data update completed

I 2016.08.10 12:28:25 - Session starting.

I 2016.08.10 12:28:25 - IPv6 disabled.

I 2016.08.10 12:28:25 - Checking authorization ...

! 2016.08.10 12:28:26 - Connecting to Dheneb (Canada, Toronto, Ontario)

. 2016.08.10 12:28:26 - OpenVPN > OpenVPN 2.3.8 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [iPv6] built on Aug 13 2015

. 2016.08.10 12:28:26 - OpenVPN > library versions: OpenSSL 1.0.2d 9 Jul 2015, LZO 2.08

. 2016.08.10 12:28:26 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100

. 2016.08.10 12:28:26 - OpenVPN > Control Channel Authentication: tls-auth using INLINE static key file

. 2016.08.10 12:28:26 - OpenVPN > Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication

. 2016.08.10 12:28:26 - OpenVPN > Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication

. 2016.08.10 12:28:26 - OpenVPN > Socket Buffers: R=[8192->262144] S=[8192->262144]

. 2016.08.10 12:28:26 - OpenVPN > UDPv4 link local: [undef]

. 2016.08.10 12:28:26 - OpenVPN > UDPv4 link remote: [AF_INET]199.21.149.44:443

. 2016.08.10 12:28:26 - OpenVPN > TLS: Initial packet from [AF_INET]199.21.149.44:443, sid=4d9d0850 8175a81f

. 2016.08.10 12:28:26 - OpenVPN > VERIFY OK: depth=1, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=airvpn.org CA, emailAddress=info@airvpn.org

. 2016.08.10 12:28:26 - OpenVPN > Validating certificate key usage

. 2016.08.10 12:28:26 - OpenVPN > ++ Certificate has key usage  00a0, expects 00a0

. 2016.08.10 12:28:26 - OpenVPN > VERIFY KU OK

. 2016.08.10 12:28:26 - OpenVPN > Validating certificate extended key usage

. 2016.08.10 12:28:26 - OpenVPN > ++ Certificate has EKU (str) TLS Web Server Authentication, expects TLS Web Server Authentication

. 2016.08.10 12:28:26 - OpenVPN > VERIFY EKU OK

. 2016.08.10 12:28:26 - OpenVPN > VERIFY OK: depth=0, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=server, emailAddress=info@airvpn.org

. 2016.08.10 12:28:29 - OpenVPN > Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

. 2016.08.10 12:28:29 - OpenVPN > Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

. 2016.08.10 12:28:29 - OpenVPN > Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

. 2016.08.10 12:28:29 - OpenVPN > Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

. 2016.08.10 12:28:29 - OpenVPN > Control Channel: TLSv1.2, cipher TLSv1/SSLv3 DHE-RSA-AES256-GCM-SHA384, 4096 bit RSA

. 2016.08.10 12:28:29 - OpenVPN > [server] Peer Connection Initiated with [AF_INET]199.21.149.44:443

. 2016.08.10 12:28:31 - OpenVPN > SENT CONTROL [server]: 'PUSH_REQUEST' (status=1)

. 2016.08.10 12:28:31 - OpenVPN > PUSH: Received control message: 'PUSH_REPLY,redirect-gateway def1 bypass-dhcp,dhcp-option DNS 10.4.0.1,comp-lzo no,route-gateway 10.4.0.1,topology subnet,ping 10,ping-restart 60,ifconfig 10.4.69.239 255.255.0.0'

. 2016.08.10 12:28:31 - OpenVPN > OPTIONS IMPORT: timers and/or timeouts modified

. 2016.08.10 12:28:31 - OpenVPN > OPTIONS IMPORT: LZO parms modified

. 2016.08.10 12:28:31 - OpenVPN > OPTIONS IMPORT: --ifconfig/up options modified

. 2016.08.10 12:28:31 - OpenVPN > OPTIONS IMPORT: route options modified

. 2016.08.10 12:28:31 - OpenVPN > OPTIONS IMPORT: route-related options modified

. 2016.08.10 12:28:31 - OpenVPN > OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified

. 2016.08.10 12:28:31 - OpenVPN > do_ifconfig, tt->ipv6=0, tt->did_ifconfig_ipv6_setup=0

. 2016.08.10 12:28:31 - OpenVPN > open_tun, tt->ipv6=0

. 2016.08.10 12:28:31 - OpenVPN > TAP-WIN32 device [Local Area Connection 2] opened: \\.\Global\{0532C652-604F-4D4A-A9C8-FAD7B693735C}.tap

. 2016.08.10 12:28:31 - OpenVPN > TAP-Windows Driver Version 9.21

. 2016.08.10 12:28:31 - OpenVPN > Set TAP-Windows TUN subnet mode network/local/netmask = 10.4.0.0/10.4.69.239/255.255.0.0 [sUCCEEDED]

. 2016.08.10 12:28:31 - OpenVPN > Notified TAP-Windows driver to set a DHCP IP/netmask of 10.4.69.239/255.255.0.0 on interface {0532C652-604F-4D4A-A9C8-FAD7B693735C} [DHCP-serv: 10.4.255.254, lease-time: 31536000]

. 2016.08.10 12:28:31 - OpenVPN > Successful ARP Flush on interface [20] {0532C652-604F-4D4A-A9C8-FAD7B693735C}

. 2016.08.10 12:28:36 - OpenVPN > TEST ROUTES: 1/1 succeeded len=0 ret=1 a=0 u/d=up

. 2016.08.10 12:28:36 - OpenVPN > C:\Windows\system32\route.exe ADD 199.21.149.44 MASK 255.255.255.255 192.168.0.1

. 2016.08.10 12:28:36 - OpenVPN > ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=10 and dwForwardType=4

. 2016.08.10 12:28:36 - OpenVPN > Route addition via IPAPI succeeded [adaptive]

. 2016.08.10 12:28:36 - OpenVPN > C:\Windows\system32\route.exe ADD 192.168.0.1 MASK 255.255.255.255 192.168.0.1 IF 10

. 2016.08.10 12:28:36 - OpenVPN > ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=10 and dwForwardType=4

. 2016.08.10 12:28:36 - OpenVPN > Route addition via IPAPI succeeded [adaptive]

. 2016.08.10 12:28:36 - OpenVPN > C:\Windows\system32\route.exe ADD 0.0.0.0 MASK 128.0.0.0 10.4.0.1

. 2016.08.10 12:28:36 - OpenVPN > ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=20 and dwForwardType=4

. 2016.08.10 12:28:36 - OpenVPN > Route addition via IPAPI succeeded [adaptive]

. 2016.08.10 12:28:36 - OpenVPN > C:\Windows\system32\route.exe ADD 128.0.0.0 MASK 128.0.0.0 10.4.0.1

. 2016.08.10 12:28:36 - OpenVPN > ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=20 and dwForwardType=4

. 2016.08.10 12:28:36 - OpenVPN > Route addition via IPAPI succeeded [adaptive]

. 2016.08.10 12:28:36 - Starting Management Interface

. 2016.08.10 12:28:36 - OpenVPN > Initialization Sequence Completed

I 2016.08.10 12:28:36 - DNS of a network adapter forced (Realtek PCIe GBE Family Controller)

I 2016.08.10 12:28:36 - DNS of a network adapter forced (TAP-Windows Adapter V9)

I 2016.08.10 12:28:36 - Flushing DNS

I 2016.08.10 12:28:37 - Checking route

I 2016.08.10 12:28:37 - Checking DNS

! 2016.08.10 12:28:37 - Connected.

. 2016.08.10 12:28:37 - OpenVPN > MANAGEMENT: Client connected from [AF_INET]127.0.0.1:3100

. 2016.08.10 12:28:37 - OpenVpn Management > >INFO:OpenVPN Management Interface Version 1 -- type 'help' for more info

 

[zhang888 1065]

What are your ISP speeds without VPN and how did you perform the speed tests?

In the meanwhile, you can try different ports and tunnel methods (SSL/SSH).

[biedanshin 0]

My ISP speed without VPN is 200/20 mpbs. The speeds I posted were obtained through the AirVPN program that shows active download and upload speeds.  

In the meanwhile, you can try different ports and tunnel methods (SSL/SSH).

 

How do I do this? (extreme novice here)

[zhang888 1065]

Active download and upload speeds are the ones that the client measures in realtime.

That means, if you don't download or upload anything when you look at those graphs,

what you will see there is just "idle traffic" that your machine generates.

 

Please report the speeds you get with the active speed test tool:

https://airvpn.org/speedtest/

 

And, for another realistic test, download a Linux torrent and report the speeds you

get on average:

http://releases.ubuntu.com/16.04/ubuntu-16.04-desktop-amd64.iso.torrent

[biedanshin 0]

Those were the speeds displayed while I was downloading a torrent, The download speeds shown on the torrent program were pretty similar to the ones shown by the AirVPN program. 

 

Down: 0.000 Mbit/s Out, NaN Mbit/s In (NaN%), 1MB - Up: 0.000 Mbit/s Out, NaN Mbit/s In (NaN%), 1MB - Date: Wed, 10 Aug 2016 18:16:26 GMT - Buffers: 1MB/1MB - Laps: 3, Time: 5.29 secs

 

Those are the results I got from the active speed test tool. It doesn't seem to be working

[LZ1 663]

Hello !

 

It seems you still have TAP driver version 9.21, so I recommend trying out other versions. Simply go to the top of the troubleshooting forum, to find the thread that mentions TAP drivers in the title.

 

Big +1 for posting logs in spoilers!

 

Sent to you from me with datalove

[biedanshin 0]

Thanks LZ1! That seems to have done the trick after a couple of tries (TAP drivers kept updating ) The speed is now showing about 2-4 MB/s. Is this about right or should I be looking to tweak more stuff to increase speed?

[LZ1 663]

You're most welcome .

 

Beyond the tips already provided in my guide in the troubleshooting section or trying out the latest TAP driver, no not really, unless you want try out more involved things.

 

I don't know which driver you installed, but as giganerd shows on around page 3 or 4 of that thread, there's a newer version out - compared to if you just went by what was shown on page 1. Please feel free to test different ones to find out what's suitable for you. The latest experimental version of Eddie already comes with the newest one automatically as well.

 

Depending on what you're trying to accomplish, it's also good to take a closer look at which servers you use. Giganerd for instance, has found that specific servers work particularly well for him, due to his ISP or some such having closer ties to certain other ISPs/countries. BGP routes.

 

You can do a speedtest by downloading a Linux distro, such as Ubuntu, if you want a perhaps more realistic take on your speeds; as opposed to only using the AirVPN speedtest . However if you're torrenting for instance, you should definitely look into some port forwarding, as it'll most definitely help your speeds. Since you're new, it's worth mentioning that not all VPNs accept torrenting/P2P, but AirVPN does and it also rejects any DMCA requests, so you're safe.

 

There's of course many more tweaks you can try; all of varying levels of difficulty. For instance, maybe your router isn't so good or perhaps there's other things interfering with your connection. That's up to you to find out and get involved with, if you desire. But feel free to ask around if you need help.

 

Welcome to AirVPN

 

Sent to you from me with datalove