Unable to do web browsing

bobbydamaster

To the admin:

On either server on either mode my p2p client is working but when I go do some web browsing on Google Chrome on Windows Vista Home Premium 32-bit I have not been able to do Facebook or check my e-mail.

Bobby Burgess

Staff

To the admin:
On either server on either mode my p2p client is working but when I go do some web browsing on Google Chrome on Windows Vista Home Premium 32-bit I have not been able to do Facebook or check my e-mail.
Bobby Burgess

Hello!

It looks like a DNS resolution problem.

Please verify that your DHCP client service is active and running. Find it in Control Panel / Administrative Tools / Services. Its name is "DHCP Client". Set it to "Automatic Start" and "Start" it too, if it's not running.

Also, check your DNS. Make sure that either your system obtains DNS servers automatically, or it uses AirVPN's DNS servers or publicly accessible DNS servers (here a guide to change DNS on Windows Vista: http://windows.microsoft.com/en-US/windows-vista/Change-TCP-IP-settings).

See here to see the VPN internal DNS server IP address according to the port you connect to:

https://airvpn.org/specs

If a setup with "Obtain DNS servers automatically" still does not work for you, try to set the primary DNS to 10.*.*.* (according to the port OpenVPN uses, for example for 443 UDP set it to 10.4.0.1) and the secondary to any public DNS server available.

Finally, please send us the connection logs.

We're looking forward to hearing from you.

Kind regards

bobbydamaster

Admin:

The DNS and DHCP settings are correct.

The client will connect just fine but on my browser it barley does e-mail or facebook.

Here are two logs.

Log 1:

2/23/2012 - 3:13 PM AirVPN client version: 1.6

2/23/2012 - 3:13 PM OpenVPN bundle version: OpenVPN 2.2.1

2/23/2012 - 3:13 PM OpenVPN current version: OpenVPN 2.2.2

2/23/2012 - 3:13 PM OpenVPN is already under execution.

2/23/2012 - 3:13 PM Login...

2/23/2012 - 3:13 PM Login success.

2/23/2012 - 3:14 PM Contacting service...

2/23/2012 - 3:14 PM Connecting...

2/23/2012 - 3:14 PM OpenVPN 2.2.2 Win32-MSVC++ [sSL] [LZO2] [PKCS11] built on Dec 15 2011

2/23/2012 - 3:14 PM NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

2/23/2012 - 3:14 PM LZO compression initialized

2/23/2012 - 3:14 PM Control Channel MTU parms [ L:1558 D:138 EF:38 EB:0 ET:0 EL:0 ]

2/23/2012 - 3:14 PM Socket Buffers: R=[8192->8192] S=[8192->8192]

2/23/2012 - 3:14 PM Data Channel MTU parms [ L:1558 D:1450 EF:58 EB:135 ET:0 EL:0 AF:3/1 ]

2/23/2012 - 3:14 PM Local Options hash (VER=V4): '22188c5b'

2/23/2012 - 3:14 PM Expected Remote Options hash (VER=V4): 'a8f55717'

2/23/2012 - 3:14 PM UDPv4 link local: [undef]

2/23/2012 - 3:14 PM UDPv4 link remote: 62.212.85.65:443

2/23/2012 - 3:14 PM TLS: Initial packet from 62.212.85.65:443, sid=01bb9c62 c620e4a6

2/23/2012 - 3:14 PM VERIFY OK: depth=1, /C=IT/ST=IT/L=Perugia/O=airvpn.org/CN=airvpn.org_CA/emailAddress=info@airvpn.org

2/23/2012 - 3:14 PM VERIFY OK: nsCertType=SERVER

2/23/2012 - 3:14 PM VERIFY OK: depth=0, /C=IT/ST=IT/L=Perugia/O=airvpn.org/CN=server/emailAddress=info@airvpn.org

2/23/2012 - 3:14 PM Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

2/23/2012 - 3:14 PM Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

2/23/2012 - 3:14 PM Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

2/23/2012 - 3:14 PM Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

2/23/2012 - 3:14 PM Control Channel: TLSv1, cipher TLSv1/SSLv3 DHE-RSA-AES256-SHA, 2048 bit RSA

2/23/2012 - 3:14 PM [server] Peer Connection Initiated with 62.212.85.65:443

2/23/2012 - 3:14 PM SENT CONTROL [server]: 'PUSH_REQUEST' (status=1)

2/23/2012 - 3:14 PM PUSH: Received control message: 'PUSH_REPLY,redirect-gateway def1,dhcp-option DNS 10.4.0.1,comp-lzo no,route 10.4.0.1,topology net30,ping 10,ping-restart 120,ifconfig 10.4.7.114 10.4.7.113'

2/23/2012 - 3:14 PM OPTIONS IMPORT: timers and/or timeouts modified

2/23/2012 - 3:14 PM OPTIONS IMPORT: LZO parms modified

2/23/2012 - 3:14 PM OPTIONS IMPORT: --ifconfig/up options modified

2/23/2012 - 3:14 PM OPTIONS IMPORT: route options modified

2/23/2012 - 3:14 PM OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified

2/23/2012 - 3:14 PM ROUTE default_gateway=192.168.1.1

2/23/2012 - 3:14 PM TAP-WIN32 device [Local Area Connection 2] opened: \\.\Global\{84BD25E6-3720-43AC-A9E1-6E964CCF040C}.tap

2/23/2012 - 3:14 PM TAP-Win32 Driver Version 9.9

2/23/2012 - 3:14 PM TAP-Win32 MTU=1500

2/23/2012 - 3:14 PM Notified TAP-Win32 driver to set a DHCP IP/netmask of 10.4.7.114/255.255.255.252 on interface {84BD25E6-3720-43AC-A9E1-6E964CCF040C} [DHCP-serv: 10.4.7.113, lease-time: 31536000]

2/23/2012 - 3:14 PM Successful ARP Flush on interface [19] {84BD25E6-3720-43AC-A9E1-6E964CCF040C}

2/23/2012 - 3:14 PM TEST ROUTES: 2/2 succeeded len=1 ret=1 a=0 u/d=up

2/23/2012 - 3:14 PM C:\WINDOWS\system32\route.exe ADD 62.212.85.65 MASK 255.255.255.255 192.168.1.1

2/23/2012 - 3:14 PM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=25 and dwForwardType=4

2/23/2012 - 3:14 PM Route addition via IPAPI succeeded [adaptive]

2/23/2012 - 3:14 PM C:\WINDOWS\system32\route.exe ADD 0.0.0.0 MASK 128.0.0.0 10.4.7.113

2/23/2012 - 3:14 PM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4

2/23/2012 - 3:14 PM Route addition via IPAPI succeeded [adaptive]

2/23/2012 - 3:14 PM C:\WINDOWS\system32\route.exe ADD 128.0.0.0 MASK 128.0.0.0 10.4.7.113

2/23/2012 - 3:14 PM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4

2/23/2012 - 3:14 PM Route addition via IPAPI succeeded [adaptive]

2/23/2012 - 3:14 PM C:\WINDOWS\system32\route.exe ADD 10.4.0.1 MASK 255.255.255.255 10.4.7.113

2/23/2012 - 3:14 PM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4

2/23/2012 - 3:14 PM Route addition via IPAPI succeeded [adaptive]

2/23/2012 - 3:14 PM Initialization Sequence Completed

2/23/2012 - 3:14 PM Starting Management Interface...

2/23/2012 - 3:14 PM Checking...

2/23/2012 - 3:14 PM Retrieve statistics...

2/23/2012 - 3:14 PM Connected.

Log 2:

2/23/2012 - 4:29 PM AirVPN client version: 1.6

2/23/2012 - 4:29 PM OpenVPN bundle version: OpenVPN 2.2.1

2/23/2012 - 4:29 PM OpenVPN current version: OpenVPN 2.2.2

2/23/2012 - 4:29 PM OpenVPN is already under execution.

2/23/2012 - 4:29 PM Login...

2/23/2012 - 4:29 PM Login success.

2/23/2012 - 4:29 PM Contacting service...

2/23/2012 - 4:29 PM Connecting...

2/23/2012 - 4:29 PM OpenVPN 2.2.2 Win32-MSVC++ [sSL] [LZO2] [PKCS11] built on Dec 15 2011

2/23/2012 - 4:29 PM NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

2/23/2012 - 4:30 PM LZO compression initialized

2/23/2012 - 4:30 PM Control Channel MTU parms [ L:1560 D:140 EF:40 EB:0 ET:0 EL:0 ]

2/23/2012 - 4:30 PM Socket Buffers: R=[8192->8192] S=[8192->8192]

2/23/2012 - 4:30 PM Data Channel MTU parms [ L:1560 D:1450 EF:60 EB:135 ET:0 EL:0 AF:3/1 ]

2/23/2012 - 4:30 PM Local Options hash (VER=V4): '958c5492'

2/23/2012 - 4:30 PM Expected Remote Options hash (VER=V4): '79ef4284'

2/23/2012 - 4:30 PM Attempting to establish TCP connection with 108.59.8.147:80

2/23/2012 - 4:30 PM TCP connection established with 108.59.8.147:80

2/23/2012 - 4:30 PM TCPv4_CLIENT link local: [undef]

2/23/2012 - 4:30 PM TCPv4_CLIENT link remote: 108.59.8.147:80

2/23/2012 - 4:30 PM TLS: Initial packet from 108.59.8.147:80, sid=8a324cd7 942f398b

2/23/2012 - 4:30 PM VERIFY OK: depth=1, /C=IT/ST=IT/L=Perugia/O=airvpn.org/CN=airvpn.org_CA/emailAddress=info@airvpn.org

2/23/2012 - 4:30 PM VERIFY OK: nsCertType=SERVER

2/23/2012 - 4:30 PM VERIFY OK: depth=0, /C=IT/ST=IT/L=Perugia/O=airvpn.org/CN=server/emailAddress=info@airvpn.org

2/23/2012 - 4:30 PM Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

2/23/2012 - 4:30 PM Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

2/23/2012 - 4:30 PM Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

2/23/2012 - 4:30 PM Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

2/23/2012 - 4:30 PM Control Channel: TLSv1, cipher TLSv1/SSLv3 DHE-RSA-AES256-SHA, 2048 bit RSA

2/23/2012 - 4:30 PM [server] Peer Connection Initiated with 108.59.8.147:80

2/23/2012 - 4:30 PM SENT CONTROL [server]: 'PUSH_REQUEST' (status=1)

2/23/2012 - 4:30 PM PUSH: Received control message: 'PUSH_REPLY,redirect-gateway def1,dhcp-option DNS 10.7.0.1,comp-lzo no,route 10.7.0.1,topology net30,ping 10,ping-restart 120,ifconfig 10.7.0.178 10.7.0.177'

2/23/2012 - 4:30 PM OPTIONS IMPORT: timers and/or timeouts modified

2/23/2012 - 4:30 PM OPTIONS IMPORT: LZO parms modified

2/23/2012 - 4:30 PM OPTIONS IMPORT: --ifconfig/up options modified

2/23/2012 - 4:30 PM OPTIONS IMPORT: route options modified

2/23/2012 - 4:30 PM OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified

2/23/2012 - 4:30 PM ROUTE default_gateway=192.168.1.1

2/23/2012 - 4:30 PM TAP-WIN32 device [Local Area Connection 2] opened: \\.\Global\{84BD25E6-3720-43AC-A9E1-6E964CCF040C}.tap

2/23/2012 - 4:30 PM TAP-Win32 Driver Version 9.9

2/23/2012 - 4:30 PM TAP-Win32 MTU=1500

2/23/2012 - 4:30 PM Notified TAP-Win32 driver to set a DHCP IP/netmask of 10.7.0.178/255.255.255.252 on interface {84BD25E6-3720-43AC-A9E1-6E964CCF040C} [DHCP-serv: 10.7.0.177, lease-time: 31536000]

2/23/2012 - 4:30 PM Successful ARP Flush on interface [19] {84BD25E6-3720-43AC-A9E1-6E964CCF040C}

2/23/2012 - 4:30 PM TEST ROUTES: 0/0 succeeded len=1 ret=0 a=0 u/d=down

2/23/2012 - 4:30 PM Route: Waiting for TUN/TAP interface to come up...

2/23/2012 - 4:30 PM TEST ROUTES: 2/2 succeeded len=1 ret=1 a=0 u/d=up

2/23/2012 - 4:30 PM C:\WINDOWS\system32\route.exe ADD 108.59.8.147 MASK 255.255.255.255 192.168.1.1

2/23/2012 - 4:30 PM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4

2/23/2012 - 4:30 PM Route addition via IPAPI succeeded [adaptive]

2/23/2012 - 4:30 PM C:\WINDOWS\system32\route.exe ADD 0.0.0.0 MASK 128.0.0.0 10.7.0.177

2/23/2012 - 4:30 PM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4

2/23/2012 - 4:30 PM Route addition via IPAPI succeeded [adaptive]

2/23/2012 - 4:30 PM C:\WINDOWS\system32\route.exe ADD 128.0.0.0 MASK 128.0.0.0 10.7.0.177

2/23/2012 - 4:30 PM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4

2/23/2012 - 4:30 PM Route addition via IPAPI succeeded [adaptive]

2/23/2012 - 4:30 PM C:\WINDOWS\system32\route.exe ADD 10.7.0.1 MASK 255.255.255.255 10.7.0.177

2/23/2012 - 4:30 PM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4

2/23/2012 - 4:30 PM Route addition via IPAPI succeeded [adaptive]

2/23/2012 - 4:30 PM Initialization Sequence Completed

2/23/2012 - 4:30 PM Starting Management Interface...

2/23/2012 - 4:30 PM Checking...

2/23/2012 - 4:30 PM Retrieve statistics...

2/23/2012 - 4:30 PM Connected.

Thank You,

Bobby Burgess

Staff

Hello!

The logs look just fine. When you say that your browser "barely" connects to web sites, do you mean that sometimes it connects and sometimes not, or that domain names are never resolved? Can you please ascertain if DNS resolution is performed properly or not? To do that, you can for example run "ping www.google.com" and see what happens.

Since your torrent client works fine, it is highly likely that this is a DNS issue.

We're looking forward to hearing from you.

Kind regards

bobbydamaster

Admin:

Here are the ping statistics

With VPN On:

C:\Windows\system32>ping www.google.com

Pinging www.l.google.com [173.194.35.146] with 32 bytes of data:

Reply from 173.194.35.146: bytes=32 time=791ms TTL=56

Reply from 173.194.35.146: bytes=32 time=465ms TTL=56

Reply from 173.194.35.146: bytes=32 time=347ms TTL=56

Reply from 173.194.35.146: bytes=32 time=380ms TTL=56

Ping statistics for 173.194.35.146:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 347ms, Maximum = 791ms, Average = 495ms

C:\Windows\system32>ping www.youtube.com

Pinging youtube-ui.l.google.com [173.194.35.136] with 32 bytes of data:

Reply from 173.194.35.136: bytes=32 time=906ms TTL=56

Reply from 173.194.35.136: bytes=32 time=190ms TTL=56

Reply from 173.194.35.136: bytes=32 time=282ms TTL=56

Reply from 173.194.35.136: bytes=32 time=256ms TTL=56

Ping statistics for 173.194.35.136:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 190ms, Maximum = 906ms, Average = 408ms

C:\Windows\system32>ping www.facebook.com

Pinging www.facebook.com [69.171.234.64] with 32 bytes of data:

Reply from 69.171.234.64: bytes=32 time=830ms TTL=243

Reply from 69.171.234.64: bytes=32 time=523ms TTL=243

Reply from 69.171.234.64: bytes=32 time=325ms TTL=243

Reply from 69.171.234.64: bytes=32 time=1057ms TTL=243

Ping statistics for 69.171.234.64:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 325ms, Maximum = 1057ms, Average = 683ms

C:\Windows\system32>ping www.airvpn.org

Pinging airvpn.org [46.105.19.36] with 32 bytes of data:

Reply from 46.105.19.36: bytes=32 time=377ms TTL=55

Reply from 46.105.19.36: bytes=32 time=234ms TTL=55

Reply from 46.105.19.36: bytes=32 time=223ms TTL=55

Reply from 46.105.19.36: bytes=32 time=186ms TTL=55

Ping statistics for 46.105.19.36:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 186ms, Maximum = 377ms, Average = 255ms

VPN Off:

C:\Windows\system32>ping www.google.com

Pinging www.l.google.com [74.125.227.16] with 32 bytes of data:

Reply from 74.125.227.16: bytes=32 time=1043ms TTL=56

Reply from 74.125.227.16: bytes=32 time=42ms TTL=56

Reply from 74.125.227.16: bytes=32 time=78ms TTL=56

Reply from 74.125.227.16: bytes=32 time=31ms TTL=56

Ping statistics for 74.125.227.16:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 31ms, Maximum = 1043ms, Average = 298ms

C:\Windows\system32>ping www.youtube.com

Pinging youtube-ui.l.google.com [74.125.227.128] with 32 bytes of data:

Reply from 74.125.227.128: bytes=32 time=316ms TTL=56

Reply from 74.125.227.128: bytes=32 time=25ms TTL=56

Reply from 74.125.227.128: bytes=32 time=32ms TTL=56

Reply from 74.125.227.128: bytes=32 time=155ms TTL=56

Ping statistics for 74.125.227.128:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 25ms, Maximum = 316ms, Average = 132ms

C:\Windows\system32>ping www.facebook.com

Pinging www.facebook.com [69.171.224.40] with 32 bytes of data:

Reply from 69.171.224.40: bytes=32 time=200ms TTL=245

Reply from 69.171.224.40: bytes=32 time=118ms TTL=245

Reply from 69.171.224.40: bytes=32 time=103ms TTL=245

Reply from 69.171.224.40: bytes=32 time=175ms TTL=245

Ping statistics for 69.171.224.40:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 103ms, Maximum = 200ms, Average = 149ms

C:\Windows\system32>ping www.airvpn.org

Pinging airvpn.org [46.105.19.36] with 32 bytes of data:

Reply from 46.105.19.36: bytes=32 time=165ms TTL=55

Reply from 46.105.19.36: bytes=32 time=251ms TTL=55

Reply from 46.105.19.36: bytes=32 time=300ms TTL=55

Reply from 46.105.19.36: bytes=32 time=137ms TTL=55

Ping statistics for 46.105.19.36:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 137ms, Maximum = 300ms, Average = 213ms

Bobby Burgess

Staff

Hello!

Good, so it appears to be a browser-related issue. Which browsers have you tested? Is their behaviour the same?

Kind regards

bobbydamaster

Admin:

I tried it on Google Chrome and just now on Internet Explorer. Same Thing

Bobby Burgess

Staff

Admin:
I tried it on Google Chrome and just now on Internet Explorer. Same Thing
Bobby Burgess

Hello!

Can you please test whether your firewall blocks browsers? Maybe it allows those browser to send and receive packets only through your LAN or WiFi adapter, blocking the browsers on the TUN/TAP interface (networks are different, we have sometimes experienced this problem with some applications and the Windows 7 firewall). This is not very likely, since all the other applications of yours work, anyway it's an attempt that's worth to do since it will take you just a few seconds.

We're looking forward to hearing from you.

Kind regards

bobbydamaster

Admin:

I have just found out my computer that has the vpn on the OS was unstable for the computer.

Bobby Burgess

EDIT: The OS was unstable for the desktop.

blackbird2012

I'm having a similar issue - other programs work fine, but I can't browse using any browser. The status bar reads "Connected to..." but doesn't get any further than that.

I've tried to set the DNS to the recommended value, with 8.8.8.8 as the secondary connection, however I don't really know what I'm doing here. I did that for TCP/IPv4, but what about IPv6? I have a dial-up style connection.

Right now I'm browsing as standard without AirVPN, and as you can see it works fine.

Can you walk me through the steps I need to do to sort this out?

Thanks in advance.

Staff

I'm having a similar issue - other programs work fine, but I can't browse using any browser. The status bar reads "Connected to..." but doesn't get any further than that.

Hello!

Do you mean that any program except your browser can perform DNS resolution?

To test this out, please open a shell (or a command prompt, according to your OS) and issue the following commands:

ping 46.105.19.36

ping airvpn.org

and please send us the output of those commands.

Then, from you browser, try to access:

https://46.105.19.36 and https://airvpn.org

and please report the results.

I've tried to set the DNS to the recommended value, with 8.8.8.8 as the secondary connection, however I don't really know what I'm doing here. I did that for TCP/IPv4, but what about IPv6? I have a dial-up style connection.

Currently we only support IPv4.

Can you walk me through the steps I need to do to sort this out?
Thanks in advance.

What is your OS and your browser? What do you use to connect to an AirVPN server (for example our client, OpenVPN GUI, Tunnelblick, network-manager...)? Can you please send us the connection logs?

Kind regards

blackbird2012

Thanks for the quick response.

What I mean is I can use uTorrent without any problems.

I have Windows 7 Home Premium. I use the Windows Firewall and Microsoft Security Essentials, no other firewalls or virus protection. I'm using the latest version of Firefox or IE 6.

Pinging 46.105.19.36 with 32 bytes of data:

Reply from 46.105.19.36: bytes=32 time=298ms TTL=55

Reply from 46.105.19.36: bytes=32 time=297ms TTL=55

Ping statistics for 46.105.19.36:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)Approximate round trip times in milli-seconds:

Minimum = 297ms, Maximum = 298ms, Average = 297ms

Pinging airvpn.org [46.105.19.36] with 32 bytes of data:

Reply from 46.105.19.36: bytes=32 time=297ms TTL=55

Request timed out.

Reply from 46.105.19.36: bytes=32 time=297ms TTL=55

Ping statistics for 46.105.19.36:

Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),

Approximate round trip times in milli-seconds:

Minimum = 297ms, Maximum = 297ms, Average = 297ms

2012/07/27 - 07:59 AirVPN client version: 1.7

2012/07/27 - 07:59 Reading options from C:\Users\xxxxxxxxx\AppData\Roaming\AirVPN\Air\1.0.0.0\AirVPN.xml

2012/07/27 - 07:59 OpenVPN bundle version: OpenVPN 2.2.2

2012/07/27 - 07:59 OpenVPN current version: OpenVPN 2.2.2

2012/07/27 - 07:59 Login...

2012/07/27 - 07:59 Login success.

2012/07/27 - 07:59 Contacting service...

2012/07/27 - 07:59 Connecting...

2012/07/27 - 07:59 OpenVPN 2.2.2 Win32-MSVC++ [sSL] [LZO2] [PKCS11] built on Dec 15 2011

2012/07/27 - 07:59 NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

2012/07/27 - 07:59 LZO compression initialized

2012/07/27 - 07:59 Control Channel MTU parms [ L:1558 D:138 EF:38 EB:0 ET:0 EL:0 ]

2012/07/27 - 07:59 Socket Buffers: R=[8192->8192] S=[8192->8192]

2012/07/27 - 07:59 Data Channel MTU parms [ L:1558 D:1450 EF:58 EB:135 ET:0 EL:0 AF:3/1 ]

2012/07/27 - 07:59 Local Options hash (VER=V4): '22188c5b'

2012/07/27 - 07:59 Expected Remote Options hash (VER=V4): 'a8f55717'

2012/07/27 - 07:59 UDPv4 link local: [undef]

2012/07/27 - 07:59 UDPv4 link remote: 89.149.226.185:443

2012/07/27 - 07:59 TLS: Initial packet from 89.149.226.185:443, sid=54a72c59 391e74cd

2012/07/27 - 07:59 VERIFY OK: depth=1, /C=IT/ST=IT/L=Perugia/O=airvpn.org/CN=airvpn.org_CA/emailAddress=info@airvpn.org

2012/07/27 - 07:59 VERIFY OK: nsCertType=SERVER

2012/07/27 - 07:59 VERIFY OK: depth=0, /C=IT/ST=IT/L=Perugia/O=airvpn.org/CN=server/emailAddress=info@airvpn.org

2012/07/27 - 07:59 Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

2012/07/27 - 07:59 Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

2012/07/27 - 07:59 Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

2012/07/27 - 07:59 Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

2012/07/27 - 07:59 Control Channel: TLSv1, cipher TLSv1/SSLv3 DHE-RSA-AES256-SHA, 2048 bit RSA

2012/07/27 - 07:59 [server] Peer Connection Initiated with 89.149.226.185:443

2012/07/27 - 07:59 SENT CONTROL [server]: 'PUSH_REQUEST' (status=1)

2012/07/27 - 07:59 PUSH: Received control message: 'PUSH_REPLY,redirect-gateway def1,dhcp-option DNS 10.4.0.1,comp-lzo no,route 10.4.0.1,topology net30,ping 10,ping-restart 120,ifconfig 10.4.24.174 10.4.24.173'

2012/07/27 - 07:59 OPTIONS IMPORT: timers and/or timeouts modified

2012/07/27 - 07:59 OPTIONS IMPORT: LZO parms modified

2012/07/27 - 07:59 OPTIONS IMPORT: --ifconfig/up options modified

2012/07/27 - 07:59 OPTIONS IMPORT: route options modified

2012/07/27 - 07:59 OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified

2012/07/27 - 07:59 ROUTE default_gateway=xxxxxxxxxx

2012/07/27 - 07:59 TAP-WIN32 device [Local Area Connection] opened: \\.\Global\{609019C6-4C2C-4BB9-B162-2A318F58B83A}.tap

2012/07/27 - 07:59 TAP-Win32 Driver Version 9.9

2012/07/27 - 07:59 TAP-Win32 MTU=1500

2012/07/27 - 07:59 Notified TAP-Win32 driver to set a DHCP IP/netmask of 10.4.24.174/255.255.255.252 on interface {609019C6-4C2C-4BB9-B162-2A318F58B83A} [DHCP-serv: 10.4.24.173, lease-time: 31536000]

2012/07/27 - 07:59 Successful ARP Flush on interface [19] {609019C6-4C2C-4BB9-B162-2A318F58B83A}

2012/07/27 - 08:00 TEST ROUTES: 2/2 succeeded len=1 ret=1 a=0 u/d=up

2012/07/27 - 08:00 C:\WINDOWS\system32\route.exe ADD 89.149.226.185 MASK 255.255.255.255 xxxxxxxxxxx

2012/07/27 - 08:00 ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=20 and dwForwardType=4

2012/07/27 - 08:00 Route addition via IPAPI succeeded [adaptive]

2012/07/27 - 08:00 C:\WINDOWS\system32\route.exe ADD 0.0.0.0 MASK 128.0.0.0 10.4.24.173

2012/07/27 - 08:00 ROUTE: route addition failed using CreateIpForwardEntry: One or more arguments are not correct. [status=160 if_index=19]

2012/07/27 - 08:00 Route addition via IPAPI failed [adaptive]

2012/07/27 - 08:00 Route addition fallback to route.exe

2012/07/27 - 08:00 OK!

2012/07/27 - 08:00 C:\WINDOWS\system32\route.exe ADD 128.0.0.0 MASK 128.0.0.0 10.4.24.173

2012/07/27 - 08:00 ROUTE: route addition failed using CreateIpForwardEntry: One or more arguments are not correct. [status=160 if_index=19]

2012/07/27 - 08:00 Route addition via IPAPI failed [adaptive]

2012/07/27 - 08:00 Route addition fallback to route.exe

2012/07/27 - 08:00 OK!

2012/07/27 - 08:00 C:\WINDOWS\system32\route.exe ADD 10.4.0.1 MASK 255.255.255.255 10.4.24.173

2012/07/27 - 08:00 ROUTE: route addition failed using CreateIpForwardEntry: One or more arguments are not correct. [status=160 if_index=19]

2012/07/27 - 08:00 Route addition via IPAPI failed [adaptive]

2012/07/27 - 08:00 Route addition fallback to route.exe

2012/07/27 - 08:00 OK!

2012/07/27 - 08:00 Initialization Sequence Completed

2012/07/27 - 08:00 Starting Management Interface...

2012/07/27 - 08:00 Checking...

2012/07/27 - 08:00 Retrieve statistics...

2012/07/27 - 08:00 Connected.

blackbird2012

Some more information:

I'm connecting using AirVPN.exe, so I guess that's your client.

If I access airvpn.org in the browser I get stuck at "Connecting..."

If I access 46.105.19.36 I get:

Active connections: 22

server accepts handled requests

33835 33835 89758

Reading: 7 Writing: 2 Waiting: 13

Staff

Thanks for the quick response.
What I mean is I can use uTorrent without any problems.
I have Windows 7 Home Premium. I use the Windows Firewall and Microsoft Security Essentials, no other firewalls or virus protection. I'm using the latest version of Firefox or IE 6.
2012/07/27 - 08:00 ROUTE: route addition failed using CreateIpForwardEntry: One or more arguments are not correct. [status=160 if_index=19]
2012/07/27 - 08:00 Route addition via IPAPI failed [adaptive]

Hello!

It looks like OpenVPN can not change properly the routing table. In order to do so, OpenVPN needs to run with administrator privileges. The AirVPN client runs OpenVPN with elevated privileges, however chances are that Microsoft Security Essentials interferes with it (perhaps it wrongly detects the OpenVPN behavior as malware - please note from the logs that initially OpenVPN changes the routing table, then it can't). Please try to test a connection with MSE disabled and tell us the results at your convenience.

Kind regards

blackbird2012

Thanks for the response.

I disabled MSE by unchecking Realtime Protection, however no change I'm afraid.

Staff

Thanks for the response.
I disabled MSE by unchecking Realtime Protection, however no change I'm afraid.

Hello!

Can you please try a connection with the OpenVPN GUI?

In order to do so, log in our website and go to "Member Area"->"Access without our client". Pick your favorite server and port and download the archive that the system will automatically prepare for you. Decompress and copy all the files inside it (four files: user.crt, ca.crt, user.key and air.ovpn). Paste the file in the OpenVPN configuration directory, which on a default Win 7 installation is:

C:\Program Files (x86)\OpenVPN\config

This operation is required only once. Do not give to anyone your user.key.

Then launch with administrator privileges OpenVPN GUI (right-click on the icon and select "Run as administrator"). Do NOT launch the Air client. Right-click on the OpenVPN GUI dock icon (two small monitors) and select "Air"-->"Connect". After the connection is established, please send us the connection logs (right-click on the dock icon and select "Air"->"View Logs").

We're looking forward to hearing from you.

Kind regards

blackbird2012

Mon Jul 30 07:55:41 2012 OpenVPN 2.2.2 Win32-MSVC++ [sSL] [LZO2] [PKCS11] built on Dec 15 2011

Mon Jul 30 07:55:41 2012 NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

Mon Jul 30 07:55:41 2012 LZO compression initialized

Mon Jul 30 07:55:41 2012 Control Channel MTU parms [ L:1558 D:138 EF:38 EB:0 ET:0 EL:0 ]

Mon Jul 30 07:55:41 2012 Socket Buffers: R=[8192->8192] S=[8192->8192]

Mon Jul 30 07:55:41 2012 Data Channel MTU parms [ L:1558 D:1450 EF:58 EB:135 ET:0 EL:0 AF:3/1 ]

Mon Jul 30 07:55:41 2012 Local Options hash (VER=V4): '22188c5b'

Mon Jul 30 07:55:41 2012 Expected Remote Options hash (VER=V4): 'a8f55717'

Mon Jul 30 07:55:41 2012 UDPv4 link local: [undef]

Mon Jul 30 07:55:41 2012 UDPv4 link remote: 89.149.226.185:443

Mon Jul 30 07:55:41 2012 TLS: Initial packet from 89.149.226.185:443, sid=1a255889 80fbb44d

Mon Jul 30 07:55:43 2012 VERIFY OK: depth=1, /C=IT/ST=IT/L=Perugia/O=airvpn.org/CN=airvpn.org_CA/emailAddress=info@airvpn.org

Mon Jul 30 07:55:43 2012 VERIFY OK: nsCertType=SERVER

Mon Jul 30 07:55:43 2012 VERIFY OK: depth=0, /C=IT/ST=IT/L=Perugia/O=airvpn.org/CN=server/emailAddress=info@airvpn.org

Mon Jul 30 07:55:48 2012 Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

Mon Jul 30 07:55:48 2012 Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

Mon Jul 30 07:55:48 2012 Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

Mon Jul 30 07:55:48 2012 Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

Mon Jul 30 07:55:48 2012 Control Channel: TLSv1, cipher TLSv1/SSLv3 DHE-RSA-AES256-SHA, 2048 bit RSA

Mon Jul 30 07:55:48 2012 [server] Peer Connection Initiated with 89.149.226.185:443

Mon Jul 30 07:55:50 2012 SENT CONTROL [server]: 'PUSH_REQUEST' (status=1)

Mon Jul 30 07:55:50 2012 PUSH: Received control message: 'PUSH_REPLY,redirect-gateway def1,dhcp-option DNS 10.4.0.1,comp-lzo no,route 10.4.0.1,topology net30,ping 10,ping-restart 120,ifconfig 10.4.24.174 10.4.24.173'

Mon Jul 30 07:55:50 2012 OPTIONS IMPORT: timers and/or timeouts modified

Mon Jul 30 07:55:50 2012 OPTIONS IMPORT: LZO parms modified

Mon Jul 30 07:55:50 2012 OPTIONS IMPORT: --ifconfig/up options modified

Mon Jul 30 07:55:50 2012 OPTIONS IMPORT: route options modified

Mon Jul 30 07:55:50 2012 OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified

Mon Jul 30 07:55:50 2012 ROUTE default_gateway=116.83.151.105

Mon Jul 30 07:55:50 2012 TAP-WIN32 device [Local Area Connection] opened: \\.\Global\{609019C6-4C2C-4BB9-B162-2A318F58B83A}.tap

Mon Jul 30 07:55:50 2012 TAP-Win32 Driver Version 9.9

Mon Jul 30 07:55:50 2012 TAP-Win32 MTU=1500

Mon Jul 30 07:55:50 2012 Notified TAP-Win32 driver to set a DHCP IP/netmask of 10.4.24.174/255.255.255.252 on interface {609019C6-4C2C-4BB9-B162-2A318F58B83A} [DHCP-serv: 10.4.24.173, lease-time: 31536000]

Mon Jul 30 07:55:50 2012 Successful ARP Flush on interface [18] {609019C6-4C2C-4BB9-B162-2A318F58B83A}

Mon Jul 30 07:55:55 2012 TEST ROUTES: 2/2 succeeded len=1 ret=1 a=0 u/d=up

Mon Jul 30 07:55:55 2012 C:\WINDOWS\system32\route.exe ADD 89.149.226.185 MASK 255.255.255.255 116.83.151.105

Mon Jul 30 07:55:55 2012 ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=20 and dwForwardType=4

Mon Jul 30 07:55:55 2012 Route addition via IPAPI succeeded [adaptive]

Mon Jul 30 07:55:55 2012 C:\WINDOWS\system32\route.exe ADD 0.0.0.0 MASK 128.0.0.0 10.4.24.173

Mon Jul 30 07:55:55 2012 ROUTE: route addition failed using CreateIpForwardEntry: One or more arguments are not correct. [status=160 if_index=18]

Mon Jul 30 07:55:55 2012 Route addition via IPAPI failed [adaptive]

Mon Jul 30 07:55:55 2012 Route addition fallback to route.exe

OK!

Mon Jul 30 07:55:55 2012 C:\WINDOWS\system32\route.exe ADD 128.0.0.0 MASK 128.0.0.0 10.4.24.173

Mon Jul 30 07:55:55 2012 ROUTE: route addition failed using CreateIpForwardEntry: One or more arguments are not correct. [status=160 if_index=18]

Mon Jul 30 07:55:55 2012 Route addition via IPAPI failed [adaptive]

Mon Jul 30 07:55:55 2012 Route addition fallback to route.exe

OK!

Mon Jul 30 07:55:55 2012 C:\WINDOWS\system32\route.exe ADD 10.4.0.1 MASK 255.255.255.255 10.4.24.173

Mon Jul 30 07:55:56 2012 ROUTE: route addition failed using CreateIpForwardEntry: One or more arguments are not correct. [status=160 if_index=18]

Mon Jul 30 07:55:56 2012 Route addition via IPAPI failed [adaptive]

Mon Jul 30 07:55:56 2012 Route addition fallback to route.exe

OK!

Mon Jul 30 07:55:56 2012 Initialization Sequence Completed

Staff

Hello!

The problem remains. Chances are that the TUN/TAP adapter has not been properly installed.

Try to uninstall completely OpenVPN and re-install it, making sure that when the system asks you to install any driver you authorize it to do it (the whole procedure will take just a few minutes).

While on our package you can find the latest OpenVPN stable release, you might want to try the latest 2.3-alpha version available here:

http://openvpn.net/index.php/download/community-downloads.html

Kind regards

blackbird2012

I did a reinstall with the 2.3 version. I was asked to authorize installing the TAP adapter and did so. I uninstalled again and reinstalled, this time with MSE turned off. However the problem remains.

Is there something I can do in my network settings to the TAP-Windows Adapter V9 other than changing the DNS address? It looks like it's there and installed, it just isn't able to use it to connect to the internet.

blackbird2012

To give an update, I think I've resolved this.

I went in to the advanced options for the Windows firewall and deleted all the rules connected to OpenVPN. Now I see to be online okay!

Thanks again for the help :cheer:

Unable to do web browsing

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