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Restart over and over... and error with Network Lock

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I am installing AirVPN (the newest Eddie 2.8.8 version) on my Dell Laptop (XPS 12") running Windows 8.1 with all the updates installed.  I have no other firewall or antivirus software installed to interfere with AirVPN.

 

Every time I try to log in, I am getting a "Checking Authorization..." message, and then "Restart in 3..2..1.." ad infinitum.  I do not have the settings tweaked, configured, or customized in any way.

 

In my logs, it says "1degree try failed (The remote name could not be resolved: 'auth.airvpn.org').

 

Also (possibly related), when I try to activate the network lock, I get a "Backup of current rules failed" error.

 

I also saw a OpenVPN > RESOLVE: Cannot resolve the host address: localhost: No such host is known, followed by an "OpenVPN > RESOLVE: Exiting due to a fatal error" notation in the log.

 

I have tried so many solutions and just cannot figure this out.  Please help!!!

 

Thanks,

J

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UPDATE: After posting, I noticed that the laptop had some Windows Updates not installed, and so I updated the laptop and AirVPN connected.

 

I couldn't tell you what "fixed" the problem, but for some reason, AirVPN is now connecting okay.

 

If anyone still wants to follow-up and/or comment, please feel free to do so, as it is very frustrating that I don't know what happened to "fix" the problem.

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Guest Chaf

In preferences > Advanced > General 

uncheck "Check if the tunnel use Airvpn DNS"

 

It is because of that option checked that very often eddie endlessly connects/disconnects with 3-2-1 and has nothing to do with your updates, just a coincidence.

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UPDATE: Not working again.  The "check if the tunnel use Airvpn Dns" is already unchecked.  I also tried unchecking "check if the tunnel effectively works," and still no dice.  The connect/disconnect 3-2-1 problem is back!  Help!

 

Below is a cut-and-paste of my logs.  Hopefully this can help solve the problem.

 

I 2015.03.06 09:03:48 - AirVPN client version: 2.8.8, System: Windows, Name: Microsoft Windows NT 6.2.9200.0, Architecture: x64
. 2015.03.06 09:03:48 - Reading options from C:\Data\AirVPN\AirVPN.xml
. 2015.03.06 09:03:48 - Data Path: C:\Data\AirVPN
. 2015.03.06 09:03:48 - App Path: C:\Data\AirVPN
. 2015.03.06 09:03:48 - Executable Path: C:\Data\AirVPN\AirVPN.exe
. 2015.03.06 09:03:48 - Command line arguments (0):
. 2015.03.06 09:03:48 - Operating System: Microsoft Windows NT 6.2.9200.0
I 2015.03.06 09:03:51 - OpenVPN Driver - TAP-Windows Adapter V9 #2
I 2015.03.06 09:03:51 - OpenVPN - Version: OpenVPN 2.3.6 (C:\Data\AirVPN\openvpn.exe)
I 2015.03.06 09:03:51 - SSH - Version: plink 0.63 (C:\Data\AirVPN\plink.exe)
I 2015.03.06 09:03:51 - SSL - Version: stunnel 5.09 (C:\Data\AirVPN\stunnel.exe)
I 2015.03.06 09:03:51 - IPV6: Available
I 2015.03.06 09:03:51 - Session starting.
I 2015.03.06 09:03:51 - Installing tunnel driver
E 2015.03.06 09:03:51 - Insufficient memory to continue the execution of the program.
I 2015.03.06 09:03:58 - Checking authorization ...
. 2015.03.06 09:03:58 - Checking authorization ..., 1° try failed (The remote name could not be resolved: 'auth.airvpn.org')
! 2015.03.06 09:03:59 - Connecting to Arrakis (United States, Manassas, Virginia)
. 2015.03.06 09:03:59 - OpenVPN > OpenVPN 2.3.6 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [iPv6] built on Jan 12 2015
. 2015.03.06 09:03:59 - OpenVPN > library versions: OpenSSL 1.0.1k 8 Jan 2015, LZO 2.08
. 2015.03.06 09:03:59 - OpenVPN > RESOLVE: Cannot resolve host address: localhost: No such host is known.
. 2015.03.06 09:03:59 - OpenVPN > Exiting due to fatal error
! 2015.03.06 09:03:59 - Disconnecting
. 2015.03.06 09:03:59 - Connection terminated.
I 2015.03.06 09:04:02 - Checking authorization ...
. 2015.03.06 09:04:02 - Checking authorization ..., 1° try failed (The remote name could not be resolved: 'auth.airvpn.org')
! 2015.03.06 09:04:03 - Connecting to Arrakis (United States, Manassas, Virginia)
. 2015.03.06 09:04:03 - OpenVPN > OpenVPN 2.3.6 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [iPv6] built on Jan 12 2015
. 2015.03.06 09:04:03 - OpenVPN > library versions: OpenSSL 1.0.1k 8 Jan 2015, LZO 2.08
. 2015.03.06 09:04:03 - OpenVPN > RESOLVE: Cannot resolve host address: localhost: No such host is known.
. 2015.03.06 09:04:03 - OpenVPN > Exiting due to fatal error
! 2015.03.06 09:04:03 - Disconnecting
. 2015.03.06 09:04:03 - Connection terminated.
I 2015.03.06 09:04:06 - Checking authorization ...
. 2015.03.06 09:04:06 - Checking authorization ..., 1° try failed (The remote name could not be resolved: 'auth.airvpn.org')
! 2015.03.06 09:04:07 - Connecting to Arrakis (United States, Manassas, Virginia)
. 2015.03.06 09:04:07 - OpenVPN > OpenVPN 2.3.6 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [iPv6] built on Jan 12 2015
. 2015.03.06 09:04:07 - OpenVPN > library versions: OpenSSL 1.0.1k 8 Jan 2015, LZO 2.08
. 2015.03.06 09:04:07 - OpenVPN > RESOLVE: Cannot resolve host address: localhost: No such host is known.
. 2015.03.06 09:04:07 - OpenVPN > Exiting due to fatal error
! 2015.03.06 09:04:07 - Disconnecting
. 2015.03.06 09:04:07 - Connection terminated.
I 2015.03.06 09:04:10 - Checking authorization ...
. 2015.03.06 09:04:10 - Checking authorization ..., 1° try failed (The remote name could not be resolved: 'auth.airvpn.org')
! 2015.03.06 09:04:11 - Connecting to Arrakis (United States, Manassas, Virginia)
. 2015.03.06 09:04:11 - OpenVPN > OpenVPN 2.3.6 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [iPv6] built on Jan 12 2015
. 2015.03.06 09:04:11 - OpenVPN > library versions: OpenSSL 1.0.1k 8 Jan 2015, LZO 2.08
. 2015.03.06 09:04:11 - OpenVPN > RESOLVE: Cannot resolve host address: localhost: No such host is known.
. 2015.03.06 09:04:11 - OpenVPN > Exiting due to fatal error
! 2015.03.06 09:04:11 - Disconnecting
. 2015.03.06 09:04:11 - Connection terminated.
I 2015.03.06 09:04:14 - Checking authorization ...
. 2015.03.06 09:04:14 - Checking authorization ..., 1° try failed (The remote name could not be resolved: 'auth.airvpn.org')
! 2015.03.06 09:04:15 - Connecting to Arrakis (United States, Manassas, Virginia)
. 2015.03.06 09:04:15 - OpenVPN > OpenVPN 2.3.6 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [iPv6] built on Jan 12 2015
. 2015.03.06 09:04:15 - OpenVPN > library versions: OpenSSL 1.0.1k 8 Jan 2015, LZO 2.08
. 2015.03.06 09:04:15 - OpenVPN > RESOLVE: Cannot resolve host address: localhost: No such host is known.
. 2015.03.06 09:04:15 - OpenVPN > Exiting due to fatal error
! 2015.03.06 09:04:15 - Disconnecting
. 2015.03.06 09:04:15 - Connection terminated.
I 2015.03.06 09:04:16 - Cancel requested.
E 2015.03.06 09:04:16 - Insufficient memory to continue the execution of the program.
E 2015.03.06 09:04:16 - Insufficient memory to continue the execution of the program.
! 2015.03.06 09:04:16 - Session terminated.

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Your computer is a funny.. guy. Thing. Machine. Robot.

 

Insufficient memory to continue the execution of the program.

 

What are your computer specs? Most important: How much RAM do you have?

 

Cannot resolve host address: localhost: No such host is known.

 

I 2015.03.06 09:03:51 - Installing tunnel driver
E 2015.03.06 09:03:51 - Insufficient memory to continue the execution of the program.
I 2015.03.06 09:03:58 - Checking authorization ...
. 2015.03.06 09:03:58 - Checking authorization ..., 1° try failed (The remote name could not be resolved: 'auth.airvpn.org')

 

DNS client daemon seems to be offline here. Maybe because of insufficient RAM?

 

"Insufficient Memory to continue execution of program."  

 

--WHAT'S THAT?!

 

That is an error message informing the user there's no RAM available to keep the application running.


NOT AN AIRVPN TEAM MEMBER. USE TICKETS FOR PROFESSIONAL SUPPORT.

LZ1's New User Guide to AirVPN « Plenty of stuff for advanced users, too!

Want to contact me directly? All relevant methods are on my About me page.

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