Unable to connect to remote server! (tried everything i've read)

[vp86162736n 0]

Hi, I've just subscribed to airvpn, I've installed openvpn bundle, Tried editing host file & disabling antivirus & firewall but cannot connect to airvpn (unable to connect to remote server).

 

23/11/2013 - 23:12    AirVPN client version: 1.9    
23/11/2013 - 23:12    Reading options from C:\Users\ADMIN\AppData\Roaming\AirVPN\Air\1.0.0.0\AirVPN.xml    
23/11/2013 - 23:12    OpenVPN bundle version: OpenVPN 2.3.2    
23/11/2013 - 23:12    OpenVPN current version: OpenVPN 2.3.2    
23/11/2013 - 23:12    Ready.    
23/11/2013 - 23:12    Login...    
23/11/2013 - 23:12    Unable to connect to the remote server    

 

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Microsoft Windows [Version 6.1.7601]
Copyright © 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>tracert airvpn.org

Tracing route to airvpn.org [85.17.207.151]
over a maximum of 30 hops:

  1     2 ms     1 ms     *     SkyRouter.Home [192.168.0.1]
  2     *        *        *     Request timed out.
  3   109 ms    60 ms  1014 ms  ip-84-38-37-30.easynet.co.uk [84.38.37.30]
  4    34 ms    38 ms    38 ms  89.200.131.191
  5   250 ms   534 ms   716 ms  peering.thn.lon.leaseweb.net [195.66.225.56]
  6   839 ms    44 ms    45 ms  31.31.32.73
  7    38 ms    37 ms    44 ms  po100.sr1.evo.leaseweb.net [85.17.100.226]
  8    51 ms    42 ms    39 ms  xe0-1-0.cloud.leaseweb.net [85.17.129.217]
  9    38 ms    36 ms    40 ms  airvpn.org [85.17.207.151]

Trace complete.

 

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[Staff 10014]

Hello,

 

your system resolves airvpn.org to a secondary frontend (probably you have edited your hosts file). It is fully working, but in your case you might like to try the primary frontend 95.211.138.143

 

Please also check that some antivirus or security program is not blocking airvpn.exe packets.

 

Kind regards