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Spronky

AirVPN Client says I'm connected, but WhoIs, says I'm not...

By Spronky, ... in Troubleshooting and Problems

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Spronky    0

Spronky
Posted ...

The client says I'm connected to Nashira in the UK, but WhoIs, and others say I'm not.

Even the AirVPN Status At the bottom of the AirVPN wensite says I'm not connected via AirVPN!

 

BUT the client steadfastly says I am connected!!!

 

What with the crash I reported earlier (waiting to be moderated) and now this, AFTER a reboot. Let's just say, I am concerned...!

 

mD92nxPe.png

 

2OTlollY.png

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Spronky    0

Spronky
Posted ...

Hello!

 

Can you please send us the client logs taken after a connection has been (allegedly) established?

 

Kind regards

I'll give it a go in a little while, it that's ok?

I turned my PC off and walked away from it, before I put my foot through it...

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Spronky    0

Spronky
Posted ...

Hi, sorry for the double-post, but I was not sure an "Edit" would be flagged as a reply.

 

I have not run the AirVPN client since I originally posted in case it overwrote the client log.

Now, being extraordinarlily dumb, and that you cannot search on here for "log" as it is under three letters in size, could you please tell me where would I find the client's log, and what would that name be?

 

Thanks, Susi

 

(An addition regarding the location to be added to the FAQ Technical section to help others in the future maybe?)

 

 

OK, I am "connected" according to the client, but I actually have a wide-open connection now. The status at the bottom of this page is a lovely red colour...

...and I still cannot find the log...

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Spronky    0

Spronky
Posted ...

There are some interesting entries saying the "Route Gateway is not reachable"

 

Here is the current logfile, as requested -

 

02/11/2013 - 09:30    AirVPN client version: 1.9    
02/11/2013 - 09:30    Reading options from C:\Users\Susan\AppData\Roaming\AirVPN\Air\1.0.0.0\AirVPN.xml    
02/11/2013 - 09:30    OpenVPN bundle version: OpenVPN 2.3.2    
02/11/2013 - 09:30    OpenVPN current version: OpenVPN 2.3.2    
02/11/2013 - 09:30    Login...    
02/11/2013 - 09:30    Login success.    
02/11/2013 - 09:30    Contacting service...    
02/11/2013 - 09:30    Connecting...    
02/11/2013 - 09:30    OpenVPN 2.3.2 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [PKCS11] [eurephia] [iPv6] built on Aug 22 2013    
02/11/2013 - 09:30    Socket Buffers: R=[65536->65536] S=[65536->65536]    
02/11/2013 - 09:30    UDPv4 link local: [undef]    
02/11/2013 - 09:30    UDPv4 link remote: [AF_INET]84.39.116.179:443    
02/11/2013 - 09:30    TLS: Initial packet from [AF_INET]84.39.116.179:443, sid=94a04ceb 26b522be    
02/11/2013 - 09:30    VERIFY OK: depth=1, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=airvpn.org CA, emailAddress=info@airvpn.org    
02/11/2013 - 09:30    VERIFY OK: nsCertType=SERVER    
02/11/2013 - 09:30    VERIFY OK: depth=0, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=server, emailAddress=info@airvpn.org    
02/11/2013 - 09:30    Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key    
02/11/2013 - 09:30    Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication    
02/11/2013 - 09:30    Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key    
02/11/2013 - 09:30    Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication    
02/11/2013 - 09:30    Control Channel: TLSv1, cipher TLSv1/SSLv3 DHE-RSA-AES256-SHA, 2048 bit RSA    
02/11/2013 - 09:30    [server] Peer Connection Initiated with [AF_INET]84.39.116.179:443    
02/11/2013 - 09:30    SENT CONTROL [server]: 'PUSH_REQUEST' (status=1)    
02/11/2013 - 09:30    PUSH: Received control message: 'PUSH_REPLY,redirect-gateway def1,dhcp-option DNS 10.4.0.1,comp-lzo no,route 10.4.0.1,topology net30,ping 10,ping-restart 60,ifconfig 10.4.1.122 10.4.1.121'    
02/11/2013 - 09:30    OPTIONS IMPORT: timers and/or timeouts modified    
02/11/2013 - 09:30    OPTIONS IMPORT: LZO parms modified    
02/11/2013 - 09:30    OPTIONS IMPORT: --ifconfig/up options modified    
02/11/2013 - 09:30    OPTIONS IMPORT: route options modified    
02/11/2013 - 09:30    OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified    
02/11/2013 - 09:30    do_ifconfig, tt->ipv6=0, tt->did_ifconfig_ipv6_setup=0    
02/11/2013 - 09:30    open_tun, tt->ipv6=0    
02/11/2013 - 09:30    TAP-WIN32 device [Local Area Connection] opened: \\.\Global\{C203F70A-4D1C-426D-9EDD-560942D4CE2D}.tap    
02/11/2013 - 09:30    TAP-Windows Driver Version 9.9     
02/11/2013 - 09:30    Notified TAP-Windows driver to set a DHCP IP/netmask of 10.4.1.122/255.255.255.252 on interface {C203F70A-4D1C-426D-9EDD-560942D4CE2D} [DHCP-serv: 10.4.1.121, lease-time: 31536000]    
02/11/2013 - 09:30    Successful ARP Flush on interface [6] {C203F70A-4D1C-426D-9EDD-560942D4CE2D}    
02/11/2013 - 09:31    TEST ROUTES: 0/0 succeeded len=1 ret=0 a=0 u/d=down    
02/11/2013 - 09:31    Route: Waiting for TUN/TAP interface to come up...    
02/11/2013 - 09:31    TEST ROUTES: 0/0 succeeded len=1 ret=0 a=0 u/d=down    
02/11/2013 - 09:31    Route: Waiting for TUN/TAP interface to come up...    
02/11/2013 - 09:31    AirVPN Windows 8 Interface Hack executed (Interface: 'Local Area Connection').    
02/11/2013 - 09:31    TEST ROUTES: 0/0 succeeded len=1 ret=0 a=0 u/d=down    
02/11/2013 - 09:31    Route: Waiting for TUN/TAP interface to come up...    
02/11/2013 - 09:31    TEST ROUTES: 0/0 succeeded len=1 ret=0 a=0 u/d=down    
02/11/2013 - 09:31    Route: Waiting for TUN/TAP interface to come up...    
02/11/2013 - 09:31    TEST ROUTES: 0/0 succeeded len=1 ret=0 a=0 u/d=down    
02/11/2013 - 09:31    Route: Waiting for TUN/TAP interface to come up...    
02/11/2013 - 09:31    TEST ROUTES: 0/0 succeeded len=1 ret=0 a=0 u/d=down    
02/11/2013 - 09:31    Route: Waiting for TUN/TAP interface to come up...    
02/11/2013 - 09:31    TEST ROUTES: 0/0 succeeded len=1 ret=0 a=0 u/d=down    
02/11/2013 - 09:31    Route: Waiting for TUN/TAP interface to come up...    
02/11/2013 - 09:31    TEST ROUTES: 0/0 succeeded len=1 ret=0 a=0 u/d=down    
02/11/2013 - 09:31    Route: Waiting for TUN/TAP interface to come up...    
02/11/2013 - 09:31    TEST ROUTES: 0/0 succeeded len=1 ret=0 a=0 u/d=down    
02/11/2013 - 09:31    Route: Waiting for TUN/TAP interface to come up...    
02/11/2013 - 09:31    TEST ROUTES: 0/0 succeeded len=1 ret=0 a=0 u/d=down    
02/11/2013 - 09:31    Route: Waiting for TUN/TAP interface to come up...    
02/11/2013 - 09:31    TEST ROUTES: 0/0 succeeded len=1 ret=0 a=0 u/d=down    
02/11/2013 - 09:31    Route: Waiting for TUN/TAP interface to come up...    
02/11/2013 - 09:31    TEST ROUTES: 0/0 succeeded len=1 ret=0 a=0 u/d=down    
02/11/2013 - 09:31    Route: Waiting for TUN/TAP interface to come up...    
02/11/2013 - 09:31    TEST ROUTES: 0/0 succeeded len=1 ret=0 a=0 u/d=down    
02/11/2013 - 09:31    Route: Waiting for TUN/TAP interface to come up...    
02/11/2013 - 09:31    TEST ROUTES: 0/0 succeeded len=1 ret=0 a=0 u/d=down    
02/11/2013 - 09:31    Route: Waiting for TUN/TAP interface to come up...    
02/11/2013 - 09:31    TEST ROUTES: 0/0 succeeded len=1 ret=0 a=0 u/d=down    
02/11/2013 - 09:31    Route: Waiting for TUN/TAP interface to come up...    
02/11/2013 - 09:31    TEST ROUTES: 0/0 succeeded len=1 ret=0 a=0 u/d=down    
02/11/2013 - 09:31    Route: Waiting for TUN/TAP interface to come up...    
02/11/2013 - 09:31    TEST ROUTES: 0/0 succeeded len=1 ret=0 a=0 u/d=down    
02/11/2013 - 09:31    Route: Waiting for TUN/TAP interface to come up...    
02/11/2013 - 09:31    TEST ROUTES: 0/0 succeeded len=1 ret=0 a=0 u/d=down    
02/11/2013 - 09:31    Route: Waiting for TUN/TAP interface to come up...    
02/11/2013 - 09:31    TEST ROUTES: 0/0 succeeded len=1 ret=0 a=0 u/d=down    
02/11/2013 - 09:31    Route: Waiting for TUN/TAP interface to come up...    
02/11/2013 - 09:31    TEST ROUTES: 0/0 succeeded len=1 ret=0 a=0 u/d=down    
02/11/2013 - 09:31    Route: Waiting for TUN/TAP interface to come up...    
02/11/2013 - 09:31    TEST ROUTES: 0/0 succeeded len=1 ret=0 a=0 u/d=down    
02/11/2013 - 09:31    Route: Waiting for TUN/TAP interface to come up...    
02/11/2013 - 09:31    TEST ROUTES: 0/0 succeeded len=1 ret=0 a=0 u/d=down    
02/11/2013 - 09:31    Route: Waiting for TUN/TAP interface to come up...    
02/11/2013 - 09:31    TEST ROUTES: 0/0 succeeded len=1 ret=0 a=0 u/d=down    
02/11/2013 - 09:31    Route: Waiting for TUN/TAP interface to come up...    
02/11/2013 - 09:31    TEST ROUTES: 0/0 succeeded len=1 ret=0 a=0 u/d=down    
02/11/2013 - 09:31    Route: Waiting for TUN/TAP interface to come up...    
02/11/2013 - 09:31    TEST ROUTES: 0/0 succeeded len=1 ret=0 a=0 u/d=down    
02/11/2013 - 09:31    C:\WINDOWS\system32\route.exe ADD 84.39.116.179 MASK 255.255.255.255 192.168.1.1    
02/11/2013 - 09:31    ROUTE: route addition failed using CreateIpForwardEntry: The object already exists.   [status=5010 if_index=3]    
02/11/2013 - 09:31    Route addition via IPAPI failed [adaptive]    
02/11/2013 - 09:31    Route addition fallback to route.exe    
02/11/2013 - 09:31    env_block: add PATH=C:\Windows\System32;C:\WINDOWS;C:\WINDOWS\System32\Wbem    
02/11/2013 - 09:31    C:\WINDOWS\system32\route.exe ADD 0.0.0.0 MASK 128.0.0.0 10.4.1.121    
02/11/2013 - 09:31    Warning: route gateway is not reachable on any active network adapters: 10.4.1.121    
02/11/2013 - 09:31    Route addition via IPAPI failed [adaptive]    
02/11/2013 - 09:31    Route addition fallback to route.exe    
02/11/2013 - 09:31    env_block: add PATH=C:\Windows\System32;C:\WINDOWS;C:\WINDOWS\System32\Wbem    
02/11/2013 - 09:31    C:\WINDOWS\system32\route.exe ADD 128.0.0.0 MASK 128.0.0.0 10.4.1.121    
02/11/2013 - 09:31    Warning: route gateway is not reachable on any active network adapters: 10.4.1.121    
02/11/2013 - 09:31    Route addition via IPAPI failed [adaptive]    
02/11/2013 - 09:31    Route addition fallback to route.exe    
02/11/2013 - 09:31    env_block: add PATH=C:\Windows\System32;C:\WINDOWS;C:\WINDOWS\System32\Wbem    
02/11/2013 - 09:31    C:\WINDOWS\system32\route.exe ADD 10.4.0.1 MASK 255.255.255.255 10.4.1.121    
02/11/2013 - 09:31    Warning: route gateway is not reachable on any active network adapters: 10.4.1.121    
02/11/2013 - 09:31    Route addition via IPAPI failed [adaptive]    
02/11/2013 - 09:31    Route addition fallback to route.exe    
02/11/2013 - 09:31    env_block: add PATH=C:\Windows\System32;C:\WINDOWS;C:\WINDOWS\System32\Wbem    
02/11/2013 - 09:31    SYSTEM ROUTING TABLE    
02/11/2013 - 09:31    .1 p=0 i=3 t=4 pr=3 a=93369 h=0 m=266/0/0/0/0    
02/11/2013 - 09:31    121 p=0 i=3 t=4 pr=3 a=93109 h=0 m=11/0/0/0/0    
02/11/2013 - 09:31    10.4.1.121 p=0 i=3 t=4 pr=3 a=93109 h=0 m=11/0/0/0/0    
02/11/2013 - 09:31    .255 192.168.1.1 p=0 i=3 t=4 pr=3 a=93110 h=0 m=10/0/0/0/0    
02/11/2013 - 09:31    .0.1 p=0 i=1 t=3 pr=2 a=93381 h=0 m=306/0/0/0/0    
02/11/2013 - 09:31     127.0.0.1 p=0 i=1 t=3 pr=2 a=93381 h=0 m=306/0/0/0/0    
02/11/2013 - 09:31    55.255 127.0.0.1 p=0 i=1 t=3 pr=2 a=93381 h=0 m=306/0/0/0/0    
02/11/2013 - 09:31    1.121 p=0 i=3 t=4 pr=3 a=93109 h=0 m=11/0/0/0/0    
02/11/2013 - 09:31    69.254.121.118 p=0 i=6 t=3 pr=2 a=93141 h=0 m=286/0/0/0/0    
02/11/2013 - 09:31    55.255 169.254.121.118 p=0 i=6 t=3 pr=2 a=93141 h=0 m=286/0/0/0/0    
02/11/2013 - 09:31    55.255 169.254.121.118 p=0 i=6 t=3 pr=2 a=93141 h=0 m=286/0/0/0/0    
02/11/2013 - 09:31     192.168.1.19 p=0 i=3 t=3 pr=2 a=93365 h=0 m=266/0/0/0/0    
02/11/2013 - 09:31    255 192.168.1.19 p=0 i=3 t=3 pr=2 a=93365 h=0 m=266/0/0/0/0    
02/11/2013 - 09:31    .255 192.168.1.19 p=0 i=3 t=3 pr=2 a=93365 h=0 m=266/0/0/0/0    
02/11/2013 - 09:31    .0.1 p=0 i=1 t=3 pr=2 a=93381 h=0 m=306/0/0/0/0    
02/11/2013 - 09:31    54.121.118 p=0 i=6 t=3 pr=2 a=93372 h=0 m=286/0/0/0/0    
02/11/2013 - 09:31    68.1.19 p=0 i=3 t=3 pr=2 a=93369 h=0 m=266/0/0/0/0    
02/11/2013 - 09:31    55.255 127.0.0.1 p=0 i=1 t=3 pr=2 a=93381 h=0 m=306/0/0/0/0    
02/11/2013 - 09:31    55.255 169.254.121.118 p=0 i=6 t=3 pr=2 a=93372 h=0 m=286/0/0/0/0    
02/11/2013 - 09:31    55.255 192.168.1.19 p=0 i=3 t=3 pr=2 a=93369 h=0 m=266/0/0/0/0    
02/11/2013 - 09:31    SYSTEM ADAPTER LIST    
02/11/2013 - 09:31    TAP-Windows Adapter V9    
02/11/2013 - 09:31      Index = 6    
02/11/2013 - 09:31    26D-9EDD-560942D4CE2D}    
02/11/2013 - 09:31    5.255.0.0     
02/11/2013 - 09:31      MAC = 00:ff:c2:03:f7:0a    
02/11/2013 - 09:31    55.255.255     
02/11/2013 - 09:31    .255.255.255     
02/11/2013 - 09:31    at Nov 02 09:31:34 2013    
02/11/2013 - 09:31    at Nov 02 09:31:34 2013    
02/11/2013 - 09:31      DNS SERV =      
02/11/2013 - 09:31    ontroller    
02/11/2013 - 09:31      Index = 3    
02/11/2013 - 09:31    3BD-B8C2-2C5BD37C656C}    
02/11/2013 - 09:31    55.255.0     
02/11/2013 - 09:31      MAC = 50:46:5d:67:17:ab    
02/11/2013 - 09:31    55.255.255.255     
02/11/2013 - 09:31    2/255.255.255.255 156.154.71.22/255.255.255.255     
02/11/2013 - 09:31    Initialization Sequence Completed With Errors ( see http://openvpn.net/faq.html#dhcpclientserv )    
02/11/2013 - 09:31    Starting Management Interface...    
02/11/2013 - 09:31    Checking...    
02/11/2013 - 09:31    Retrieve statistics...    
02/11/2013 - 09:31    Connected.    
02/11/2013 - 10:30    TLS: soft reset sec=0 bytes=152965/0 pkts=1291/0    
02/11/2013 - 10:30    VERIFY OK: depth=1, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=airvpn.org CA, emailAddress=info@airvpn.org    
02/11/2013 - 10:30    VERIFY OK: nsCertType=SERVER    
02/11/2013 - 10:30    VERIFY OK: depth=0, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=server, emailAddress=info@airvpn.org    
02/11/2013 - 10:30    Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key    
02/11/2013 - 10:30    Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication    
02/11/2013 - 10:30    Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key    
02/11/2013 - 10:30    Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication    
02/11/2013 - 10:30    Control Channel: TLSv1, cipher TLSv1/SSLv3 DHE-RSA-AES256-SHA, 2048 bit RSA    
02/11/2013 - 11:30    VERIFY OK: depth=1, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=airvpn.org CA, emailAddress=info@airvpn.org    
02/11/2013 - 11:30    VERIFY OK: nsCertType=SERVER    
02/11/2013 - 11:30    VERIFY OK: depth=0, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=server, emailAddress=info@airvpn.org    
02/11/2013 - 11:30    Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key    
02/11/2013 - 11:30    Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication    
02/11/2013 - 11:30    Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key    
02/11/2013 - 11:30    Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication    
02/11/2013 - 11:30    Control Channel: TLSv1, cipher TLSv1/SSLv3 DHE-RSA-AES256-SHA, 2048 bit RSA    
 

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Staff    10014

Staff
Posted ...

Hello!

 

The correct command is "ipconfig /all", you entered a wrong command, anyway from the route print we can see that something is wrong with the routing table. Can you please try a TCP/IP stack and Winsock reset, the reboot the computer?

 

Please see here:

 

http://bit.ly/12VTrhD

 

Kind regards

AirVPN Support Team

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